Below are the 6 Project Managers & 6 Solutions Architects with various industry & CRM systems experience. The Thor Group® provides project managers & solutions architects with your CRM systems & industry experience on a consulting, contracting or direct hire basis.

Is having a project manager who worked in IT, business services and telecommunications industries a good move for your organization? Technical proficiency covers Oracle CRM, Oracle Financial and Oracle ERP, as well as Oracle HRMS, Oracle MRO, Oracle Workflow, SQL*Plus, SQL*Loader, Java, Java applets, Siebel and PeopleSoft. Advantages involves years of experience in taking user requirements, configuring system as per requirements; preparing customization functional/ technical document, conversion and interfaces. Educational background includes BE in Electronics, as well as courses in Oracle, IBM, AS/400 and PASCAL. The individual also earned Oracle Master Certificates, specifically Oracle Inventory and Oracle WIP.

Responsibilities of this project manager covered managing the Track2 of a project which included Oracle (11.5.10) applications, Trading Community Architecture (TCA), Customer Model, Oracle Customers Online (OCO), D&B implementation, and DQM (customer registry search, duplicate prevention at customer/ contact creation, and duplicate prevention while importing customer data. Responsibilities were conducting users’ meeting for the requirement gathering process. The individual helped team to complete documents of Oracle AIM methodology. Specs for customization and after-development testing/ implementing to production were done. Customer data cleanup was accomplished by hierarchy provided by D&B data. A customization was done to store service contract information at headquarter level.

In another job, tasks included managing Oracle CRM (11.5.8) implementation for a project. Depot Repair, Service, Customer support, Service Contracts, Sales online, Incentive Compensation, SFM (Service Fulfillment Manager) and i-support modules were included in this implementation. Responsibilities involved making the project plan including detailed WBS, resource requirement, selection of team through a robust interview process, resource assignment to task and decision of methodology of implementation.

Does a project manager who is experienced in business services, computer and banking industries, as well as knowledgeable in Salesforce CRM pique your interest? Technical knowledge involves Salesforce CRM, Remedy, SalesLogix, MS SQL Server, Visio and Crystal Reports. Educational attainment includes Bachelor of Science in Business Administration. This individual is a Certified Salesforce.com Administrator and Certified Salesforce.com Consultant.

Major responsibilities of this project manager included developing the statement of work for all phases of the project based on agreed upon CRM roadmap and managing the project delivery or solution delivery. A project plan was developed for all phases of the project. Monitoring and managing the project schedule, as well as monitoring and managing the project budget were some of the key roles. Project status reports were prepared weekly. This individual ensured that the project met requirements and objectives based on a well-designed solution. Communicating project status to project sponsors, all team members, other relevant stakeholders and involved parties was handled. The Salesforce service and support application was deployed for 300 users who managed questions and requests that came from investors.

Another job covered defining the overall project approach, timelines, and resource plan. The project was kept on schedule and under budget. An additional function consisted of conducting the overall project assessment of consolidating newly acquired company processes into existing analytics Salesforce.com production org. Duties involved working with the analytics team and coordinating joint effort sessions to test and deploy the new functionality/ data from one Salesforce environment to another leading up to the final deployment into the production environment.

Would hiring a project manager with work experience in a children’s hospital and healthcare services provider help meet the needs of your organization? Educational attainment is composed of Bachelor of Science in Business Administration and Master of Science in Information Systems Management. Technical skills involve MS Dynamics CRM, Microsoft Dynamics ERP AX, ARIES, ArcGIS, SAP, PeopleSoft, CAD/CAM, APLICOR ERP, VB, SQL and VBA.

Acting as a project manager in a children’s hospital, functioned as Microsoft Dynamics project manager for Implementation of Microsoft Dynamics ERP AX, MS Dynamics CRM on premise version, CRM upgrades, implementation, maintenance Project, and ERP Solutions upgrades. This professional implemented MS Dynamics CRM 11 migration from ACT!, as well as provided code review and migration. Some of the tasks were completing performance optimization as needed by clients. Also, implemented and conducted training for client workplace staff on utilizing the applications software. Additionally, drafted manuals as needed, worked closely with clients to understand CRM application enhancement needs, as well as tracked project deadlines with Data migration.

While working for a healthcare services provider as a project manager-PMO, extended services with IT projects listed including construction, real estate, banking, manufacturing, Healthcare, Life Science, Medical service product startups and growth stage clients. This also included Process Manufacturing and Distribution as well as Retail discreet business intelligence software, Telecom, IoT, BI, EMR, EDM, CRM, RAID log in, SharePoint, SDLC software development, data analytics, data migration and E-business customer centric application development. More so, this involved Electronic Information Resources (EIR), ARIES, ArcGIS, supply chain, SAP, PeopleSoft, data warehouses, decision support, and revenue cycle management in clinical / non- clinical settings.

How can a project manager with work experience in oil/natural gas, live streaming solutions/media, entertainment and restaurant industries help your organization? Educational attainment is composed of Computer Science. Professional certifications involve Apple Certified Service Provider (ACSP), Apple Certified Technician (ACT), Casper Suite Administrator (CSA), Certified Scrum Master and Project Management Professional Certifications. Technical skills include Zoho CRM, Adobe Creative Suite, Apple Hardware and Software, SAS, Jamf and Okta.

Working with challenging issues such as implementing Zoho ticketing system to track help desk issues have vetted this specialist’s work experience. While working in an oil & natural gas company as a project manager, implemented eMaint Vehicle and Asset Maintenance Software for the vehicle maintenance shops. This included adoption and training for a crew that previously only used pen and paper to manage maintenance. Other functions carried out were as Zoho administrator, Cloud Management Suite administrator and ESET administrator. Additionally, managed multiple projects concurrently, as well as designed and built the IT department.

With a “can do approach” in the area of managing the adoption and implementation of Okta Single Sign-On (SSO) workforce identity solution and the conversion to Vonage phone system have been career objectives. While employed in a live streaming solutions company as a project manager, streamlined systems for on-boarding and off-boarding. Furthermore, implemented security measures for both IT hardware and premises.

Could the future success of your organization be helped by this Salesforce project manager with experience working in utilities, commercial services and software industries? Educational attainment is composed of Bachelor’s Degree in Computer Science and Master’s Degree in Computer Systems. Professional certifications involve Certified Salesforce Administrator, Platform I developer & Certified Microsoft SQL Server Developer. This specialist has expertise in SFDC development using Apex classes, Triggers, Visualforce, Force.com IDE, SOQL, and SOSL. Skills in programming languages consist of C, C++, Java and Apex.

Contributed to the organization’s success by performing project management responsibilities relating to information technology infrastructure implementations, upgrades, conversion and recovery. While working in a utilities company as a Salesforce project manager, managed project scope by developing work breakdown structure for major milestones and critical path tasks for meeting project deadlines and producing deliverables. Part of the job was to coordinate and track all projects for seamless releases using Project Management System JIRA. Moreover, was involved in developing prototype of the application as proof of concept (POC) for business team and as a guideline for development team.

Supported organizational goals and objectives by interacting with various business team members to gather the requirements and document the requirements. As a Salesforce project manager in a commercial services company, reviewed the test cases provided by the QA team, and provided feedback. Part of the job was to be involved in Data Migration. Additionally, designed and deployed Custom tabs, Validation rules, and Auto-Response Rules for automating business logic.

Is impacting your organization with a Salesforce project manager/technical lead with extensive work experience in a teaching hospital a current business consideration? Educational attainment is composed of Bachelor’s in Computer Science. Technical skills involve SFDC (Salesforce.com) CRM, SQL Server, MS Office, JIRA as well as internal Ticketing & Tracking Tools and SDLC/Agile. This specialist has familiarity with Salesforce components (Apex, Visualforce, Data Loader, SOQL, Workbench, and Web Services). Also, has a total of 15+ years’ experience in Information Technology, including 7+ years of solid hands-on experience in Salesforce.com/SFDC/CRM as Project Manager.

While employed in a teaching hospital as a Salesforce project manager/technical lead, managed Offshore team, as well as collaborated with internal and external stakeholders on solutions related to Salesforce.com. This professional was responsible for Salesforce.com including New Implementation, Enhancement & Support of application. Some of the tasks were managing Salesforce.com instances on a day-to-day basis as a responsible System Administrator, as well as providing technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement).

Part of the job as a Salesforce project manager/technical lead was to manage and own all technical aspects of Salesforce.com implementations and / or customizations including data migrations, data quality, systems integrations, 3rd party applications, etc. Has global delivery model experience, as well as delivered support and solutions for break/fix issues. Furthermore, ensured that all projects are delivered on-time, within scope and within budget.

What can a solutions architect with NetSuite CRM, JavaScript and Workflows specializations, as well work background in business services, software and construction industries bring to your organization? Technical specializations involve NetSuite CRM, JavaScript, Workflows, ERP and cost analysis systems. Educational background includes MBA (concentrations in Finance, Accounting, Economics) and Bachelor of Arts (concentrations in Psychology, Statistics, Geography, and Business Administration). Experience spans leadership roles in finance / operations / systems implementation, as well as process improvement/ re-engineering initiatives in multiple industries. This individual is a Certified Public Accountant (CPA) and a Certified Information Technology Professional (CITP).

Major responsibilities of this solutions architect consisted of completing 55 plus NetSuite implementations, managing the implementation project schedule, developing business requirements, configuring software, migrating legacy data and acting as training administrator for end users. Tasks involved designing solutions and managing consultants to create custom NetSuite programming/scripting/integrations. Ongoing support was provided for all NetSuite functionality in ERP, CRM, SFA, Intranet, Payroll and Web Store. Functions consisted of designing and programming custom NetSuite solutions using JavaScript (SuiteScript) and Workflows.

Working with areas such as providing leadership and guidance across the company in the “Cloud”/SaaS practice was one of the skills brought to the table. Duties covered implementation design, customizations, integrations and migrations. Tasks included leading and educating consultants in systems delivery, project/client management, and NetSuite functionality. Areas of expertise included implementing the business vision and strategy through modern process design/ technology systems and improving efficiency or profitability by combining best practices from multi-industry experience and modern technology solutions.

Is impacting your organization with a solutions architect with experience working in software, biotechnology and IT services industries a current business consideration? Educational attainment includes Diploma in RDBMS-Oracle 7.x and BS Engineering. Professional certifications involve Master in Oracle Application implementation (Manufacturing) Certification from Oracle Corporation. Skills in Application Modules include Oracle CRM (Service Contracts), Oracle Distribution, Oracle Manufacturing, Oracle Financials and Oracle AOL. Programming Tools expertise consists of Oracle XML, Oracle EDQ, SQL*Loader, Toad, SQL and PL/SQL.

While employed in a software company as a solutions architect, responsible for successful Oracle Product Master Implementation and its Integration with downstream systems end to end. This specialist re- engineered existing NPI process by implementing PIM change management with complex workflows. Also, did solution design and configuration Governance of Attributes and Attribute groups, Display Formats, Change Policy, Life Cycle, etc. Other responsibilities included Design and Development Solutions to several BI Reports solution designed for converting existing data to PIM.

Part of the job as a sr. solutions architect in a biotechnology company was to be responsible for solution delivery and development of all Oracle EBS Projects in OTC, PTP, MFG, RTR and MDM tracks. In addition, acted as a single point of contact for Business-IT coordination as well as onsite and offshore team coordination.

What can a solutions architect with specializations in MS Dynamics CRM, MS Dynamics 365, MS Dynamics AX, JavaScript and SharePoint, as well as work background in the business services and IT industries bring to your organization? Technical specializations involve MS Dynamics CRM, MS Dynamics 365, JavaScript, SharePoint, .NET and MongoDB. The specialist has training on Microsoft Power Apps and Dynamics 365 Developer (MB-400); Microsoft Dynamics 365 Field Service (MB-240); Microsoft Dynamics 365 Sales (MB-210); and Microsoft Power Platform & Dynamics 365 Core (MB-200).

Working with areas such as implementing field service, project service automation and web portal solutions for MS Dynamics 365, as well as leading business needs/requirements gathering sessions were some of the skills brought to the table by this solutions architect. One of the duties covered consulting on customer-facing, business-to-business implementation, migration and customization projects.

Responsibilities in other jobs consisted of creating and maintaining the REST API for public consumption, in addition to developing and deploying resources onto Azure services: work roles, SQL servers and VMs. Extensive development experience with the Microsoft stack involving SharePoint, MS Dynamics CRM and AX was employed. This individual handled the implementation, customization, integration of/for Dynamics 365 for customers, along with the overall solution design and architecture based on customer requirements. Key roles consisted of getting involved in 30+ MS Dynamics CRM implementation, migration and customization projects for businesses ranging from 5 to 300 users, in addition to carrying out data migration and integrations using Scribe, SSIS and custom-built APIs. Form customization, plugin development and automated process buildout were completed. Training sessions were led for sales, service and marketing end users.

How can a solutions architect with work experience in beverage, transportation and retail industries help your organization? Professional certifications involve SAP Global Certification, SAP SuccessFactors Certification and Scrum Master Certification. Education and credentials involve Bachelor of Business Administration (BBA) and Master of Business Administration (MBA). Technical skills involve SAP SuccessFactors  EC/ONB/COMP/REC, SAP HCM -ECC 6.0, 5.0, 4.7 versions.

Working with challenging issues such as supporting ongoing issue in replication process from SuccessFactors to SAP HCM available using middleware Dell Boomi have vetted this specialist’s work experience. Serving in a retail company as a solution architect, did SAC implementation and integration with WFA /SF, as well as EC Black out for merger and acquisition projects. This specialist designed functional spec and built integration between SAP HCM and SuccessFactors. Also, worked on Interfaces for SAP HCM to Legacy systems and Third-Party Vendors.

The job functions included Gross-to-Net Payroll including Arrears & Claims Processing, Deductions, Cumulation , Off-cycle, Garnishments, FI Integration- Third party postings, Remuneration statements & Reports. While employed in a beverage company as a solution architect, maintained payroll calculation rules & payroll schema. Part of the job was to add New PA/PASA & payroll areas with different Payment dates. Furthermore, worked on new tax areas /local tax authorities, as well as new process models for off cycle payroll.

Would a detail oriented Salesforce.com solutions architect with work experience in IT services and consulting industries fit in your organization? Educational attainment is composed of Bachelor of Arts in Business Communication. Professional certifications include Certified Salesforce.com Administrator and Salesforce.com Certified Sales Cloud Consultant. Has 10+ years of Salesforce.com Implementation, Administration and Development experience and is skilled in Salesforce.com CRM.

Some accomplishments included working with management and staff to determine business needs to maximize CRM potential by providing technical strategy and direction to ensure the Salesforce.com application aligns with, and meets the company’s business requirements. Serving in an IT services company as a Salesforce.com solutions architect, managed entire lifecycle of Salesforce.com implementation projects. Part of the job was to specialize in Salesforce.com Administration, Force.com, Force.com sites, APEX Visualforce, Workflow, Visual Flow, Triggers, Custom fields, Custom Objects, API connectivity, Data Integrity, Application development and Deployment, user adoption programs, user training and executive management consulting.

Shared expertise by implementing Salesforce.com for medium-sized businesses to assist clients achieve their business goals through automation. As a senior Salesforce.com consultant in a consulting company, led cross-functional teams (business, technology) by setting project objectives and managing them. Furthermore, received requirements from business owners and implemented those in Salesforce.com, including requirements for setting up custom fields, reports and custom objects, maintaining Profiles, Roles and Security as well as creating workflows, dashboards and views, custom apex triggers and application development for Cloud computing and Salesforce.com sites.

Could your organization use a solutions architect who is proficient in SAP CRM, SAP Security and SAP Basis, as well as experienced in software, manufacturing and food/drink industries? Technical proficiencies cover SAP CRM, SAP Security, SAP Basis, ECC, HR, BI and BW. Experience includes building and redesigning SAP security models from the ground up, as well as serving as BASIS and/or Security lead on 11 SAP implementations and as GRC lead on 2 implementations.

Primary tasks of this solutions architect included facilitating the successful delivery of CREW solutions via a variety of methods including, but not limited to setting solution standards, supporting ongoing system development, refining solution documentation, developing training materials and mentoring other application team members and solution engineers as needed. Providing quality assurance support to all active projects through a combination of onsite support and remote assessment of system configuration or project deliverables were also handled. Key roles covered leveraging a full range of functional SAP Security and BASIS skills, along with self-managing in project work, both internal and customer-facing. Contributions involved participating on SAP project teams in a quality assurance capacity, in addition to ensuring that full-time project team members have the necessary tools, knowledge and content to successfully deliver CREW solutions.

In another job, working closely with functional solution engineers and business integrators was done to develop security strategies for core R/3, HCM, CRM and Portals system usage. This individual installed ECC6, Portals and Solution Manager systems, as well as set up and deployed CUA components and distribution of users across system landscape. The job required designing and deploying multi-client landscape.