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Skilled Back Office

Get qualified professionals matched to your requirements in days, not months. No recruitment hassle, no long-term risk.

Other Health Information Manager Related Professionals Provided

  • Health Information Manager
  • Director of Health Information Management
  • Health Information Supervisor
  • Health Information Coordinator
  • Medical Records Manager
  • Health Data Governance Specialist

Our clients like the Skilled Back Office Professionals we deliver to them as well as our competitive service charges.

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Trusted Management Testimonials

Real feedback from companies we’ve supported.

Chief Medical Officer at Central Ozarks

Holland Haynie

I worked for Terry fresh out of clinical practice and was new to the business side of medicine. He took a chance on me. The learning curve was steep, and Terry was patient. His knowledge of the industry is unsurpassed. I learned a great deal from him.

U.S. Department of Veterans Affairs

Robert Jastromb

One of my first jobs out of undergrad was with the Thor Group and this experience really provided me with a nice foundation to build upon. As a less experienced employee, Terry empowered and entrusted me with a lot of responsibility that gave me the confidence to be successful.

Success Stories

Real hiring results from employers across industries.

green-check

Chief Operating Officer

Surgical Care Affiliates

The Thor Group provided a successful executive search for a COO at a Healthcare company located in Houston, Texas. Thor identified the right candidate, and a COO was placed on a full-time basis.

OAS Builder

St. Mary’s Hospital

he Thor Group provided an OAS Builder to this Healthcare company located in Huntington, West Virginia to do hands on re-design of their clinical processes during a Siemens CPOE implementation.

Clinical Data Support

Cobre Valley Medical Center

We are a smaller sized medical center in rural Arizona and we were in process of upgrading our Meditech EDM module. We needed assistance in building the EDM dictionary and needed a clinical nurse who knew the Meditech system and understood our ED clinical workflow. 

Inpatient Auditor

R1 RCM

We are a nationwide medical coding and auditing outsourcing company and were in need of hiring an FTE Inpatient Auditor. Thor was able to provide multiple candidates with RHIA and RHIT credentials. 

Why Choose The THOR Group?

Experience a faster, smarter way to hire specialized talent.
 We help employers find qualified professionals quickly, with less risk and more confidence.

Access Skilled Professionals Matching your Requirements and Industry

The Professionals that we provide bring a wealth of knowledge encompassing industry-leading platforms. The THOR Group connects you with skilled Professionals who exhibit proficiency in a wide array of systems and applications.

A/R Reps, Clerks, Specialists & Collectors/Collections

Are You Looking to Add an AR or Collections Pro to Your Back Office? Take a look at 11 unique Rep/Clerk/Specialist & Collector profiles by clicking the group below:

AR clerks

Flexible Hiring Options

Select the hiring model that aligns with your needs, timeline and budget, whether Remote, Hybrid, or Onsite.

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Your data is required to receive confirmation. By checking this box and submitting your information, you are granting us permission to email and/or text you. You may unsubscribe to emails at any time by clicking the unsubscribe link. You may unsubscribe to SMS text messages at any time by replying STOP.

Blog: Related Insights for Front Office Support

Skilled Back Office FAQs

What are the challenges in hiring Skilled Back Office Professionals?

Hiring Skilled Back Office Professionals can be challenging because the role requires strong administrative, analytical, and organizational skills, along with the ability to manage high-volume tasks accurately and efficiently. Candidates must be proficient in data entry, records management, documentation, reporting, billing support, and office software while maintaining attention to detail and confidentiality. Organizations often seek professionals who can work independently, adapt to changing priorities, and support multiple departments without disrupting daily operations.

Yes. Businesses and healthcare organizations depend on Skilled Back Office Professionals to manage essential administrative and operational functions that keep the organization running efficiently. Although they may not interact directly with customers or patients as often as front-office staff, they play a critical role in supporting workflows, maintaining accurate records, processing documentation, and ensuring business continuity.

Skilled Back Office Professionals help increase revenue by supporting accurate billing, documentation, order processing, and operational efficiency. They help save money by reducing administrative errors, minimizing duplicate work, improving data accuracy, and streamlining internal workflows. They also improve processes by organizing records, automating routine tasks, supporting compliance efforts, and ensuring timely processing of administrative functions across departments.

The most relevant aspects of a Skilled Back Office Professional’s role include administrative support, data entry, records management, document processing, billing and invoicing support, reporting, database management, workflow coordination, quality assurance, compliance, confidentiality, and proficiency with office software, enterprise systems, EHR, ERP, or CRM platforms. Strong analytical, organizational, multitasking, and problem-solving skills are essential for success.

Most Skilled Back Office Professionals focus on maintaining accurate records, improving operational efficiency, reducing processing errors, meeting productivity goals, supporting compliance requirements, streamlining administrative workflows, and ensuring timely completion of business-critical tasks. They also work to improve collaboration between departments and support overall organizational performance.

Key trends include workflow automation, robotic process automation (RPA), artificial intelligence-assisted administrative tasks, cloud-based business applications, enterprise resource planning (ERP) systems, customer relationship management (CRM) platforms, electronic health records (EHR), digital document management, business analytics, and data privacy compliance. Employers increasingly seek professionals who can combine strong administrative skills with proficiency in digital tools and automation technologies.

Businesses and healthcare organizations are often most concerned about data entry errors, processing delays, incomplete documentation, compliance risks, inefficient workflows, billing inaccuracies, reporting errors, data security, and administrative backlogs. They also worry about maintaining productivity while handling increasing workloads and evolving business requirements. Skilled Back Office Professionals help address these challenges by improving accuracy, streamlining operations, supporting compliance, and ensuring critical administrative processes are completed efficiently and reliably.