Below are the 5 Business Analysts & 5 Systems Analysts with Epicor & other systems experience. The Thor Group® also provides business analysts, systems analysts, developers & programmers on a consulting, contracting or direct hire basis.

Could your organization use a business analyst who is knowledgeable in Epicor Prophet 21 with experience in wholesale, manufacturing and financial services industries? Technical proficiencies cover Epicor Prophet 21, SQL, SSRS, Crystal Reports and Power BI. Educational background includes A.S., Criminal Justice.

Primary tasks of this business analyst included implementing and scaling Epicor Prophet 21 ERP over 8 years, that resulted in 800% departmental growth. Key roles covered serving as ERP system administrator for 500 users, managing roles and active directory setups, as well as converting the website to ERP-driven solution that drives $200 million in annual sales. The job consisted of developing and presenting training for users on all functions of P21 ERP system. Some impact accomplishments involved collaborating with vendors to develop over 50 software customs and automations, in addition to developing outputs and business intelligence (SQL, SSRS, Crystal Reports, Power BI).

Challenges like managing the proof of delivery, wireless warehouse and Roadnet TMS systems integrations, as well as representing the organization as systems and process SME in multiple enterprise-wide endeavors welcomed and successfully accomplished. This individual converted company data system from Excel-based tracking format to relational database and served as QA/QC analyst for ISO paperwork, NCR, and NDT logs. Skills covered building the internal procurement database to manage department spend, coordinating facilities requests and serving as liaison between company and property management. Areas of expertise included serving as an expert translator of business needs into technical solutions, identifying efficiencies, paying close attention to detail and delivering high quality service to all.

What can a senior business analyst with specialization in Epicor Prophet 21, SAP and Great Plains, as well as work background in marketing and technology industries bring to your organization? Technical specializations involve Epicor Prophet 21, SAP, Great Plains, Peachtree/Sage 50, QuickBooks and HTML. Educational attainment includes Associate of Arts in Business Administration, Associate of Science in Information Systems and Certificates in Intermediate as well as Advanced Excel.

Working with areas such as supervising A/R credit and collections department and cash application department, while applying payments, adjustments, charge back and offsets were part of this senior business analyst’s work experience. One of the duties covered collecting on commercial accounts reducing DSO and past due receivables. Tasks included opening customer accounts consistent with credit policies, as well as processing and analyzing DNB and Experian business credit reports. Key roles covered processing chargebacks, credit memos and balance cash accounts, in addition to preparing detailed financial reports and aging reports. Skills brought to the table consisted of working closely with billing, GL, AP, controllers and finance managers, approving credit requests for customers, assessing the risk for AR financing and using Epicor Prophet 21 business software.

Responsibilities consisted of serving as primary “Key Change Agent” (KCA) lead and “Super User” for SAP accounting program during the migration from Great Plains software to SAP. The A/R staff was successfully trained on the new accounting system, and extensive follow-up support was provided. Areas of expertise included systems and accounting software implementation, integrating accounting and business processes eliminating 3 FTEs.

Could the future success of your organization be helped by this business analyst who is proficient in Epicor with experience in repair, retail and banking industries? Technical competencies involve Epicor Prophet 21 and ERP. Educational background includes Credit Services Training and Advanced Call Center Training.

One of the important tasks of this business analyst included maintaining the pricing libraries for dealer sales in Epicor ERP with the help from Excel-based tooling. The job entailed analyzing pricing requirements, researching market conditions and coordinating an effective pricing response. Active projects were maintained in support of senior management and company objectives. Service and support were provided to the pricing department, business units and divisions with ad hoc and routine reports that enabled good business decision making. Directly consulting the senior management in everyday decision making and special projects with recommendations developed through analytical and strategic reasoning was part of the duties.

Key roles involved providing the procurement team with timely analyses on pricing trends and margins impact, reviewing and validating contracts for pricing as well as analyzing potential profits. Accurate pricing in the system and across catalogs was ensured. Skills brought to the table involved identifying, analyzing and interpreting trends or patterns of ecommerce item sales and translating analysis into actionable steps to improve inventory fill rates and item selection. Proficiency in Epicor Prophet 21 ERP was used in handling day to day order processing, inventory management and sales reports. Reviewing and maintaining customer open order reports on Epicor ERP were done to ensure on time shipping/invoicing. The pricing libraries for dealer sales were maintained in Epicor ERP with the help from Excel-based tooling.

How can your organization gain an advantage with the help of a business analyst who is skilled in Epicor Prophet 21, JD Edwards, Oracle and SAP with background working in wholesale, online services and financial services industries? Technical competencies involve Epicor Prophet 21, JD Edwards, Oracle, SAP and ClearQuest. Educational attainment includes MS, Technology Management & Information Systems & Services as well as BS, Business Administration. This specialist obtained Certifications in Systems Analysis and CompTIA A+.

Main functions of this business analyst included devising and executing key performance indicators (KPIs) for the accounting department while tracking results on a daily basis using pivot tables. Closely monitoring invoices, receivables, number of collection calls (credit and collections) and number of corrected journal entries was done to ensure the accuracy and precision in all data. This individual critically analyzed and interpreted data for the controller on departmental KPIs while flowcharting results and recommended process improvements for management. Credit checks were conducted for new customers using Dun & Bradstreet and the new account information was developed in Epicor Prophet 21.

Skills brought to the table consisted of facilitating management with report generation using Crystal Reports on a monthly and ad-hoc basis, which included summary reports, drill-down, and aging reports. Duties involved formulating incident report forms and incident reporting procedures, managing all auto, liability claims and monitoring the OSHA activity. Areas of expertise included business analysis, accounting, procurement, project coordination and administrative support fields. Other strengths involved enhancing productivity and effectiveness of numerous high-profile organizations by leveraging a blend of analytical and technical skills, providing data-driven analysis and reporting while ensuring integrity, transparency and compliance.

Would a business analyst who is proficient in Epicor with experience in trading, business systems and financial services industries help your organization achieve greater success? Technical specializations cover Epicor and Crystal Reports. Educational background includes Computer Science.

Making a positive difference with developing the entire ERP system (Epicor) workflow training documents, testing scripts, and user reference guides, including business process mapping and recommending areas of improvement were some of the key focuses. Responsibilities covered mapping ERP system workflow to business process and developing custom reports for Epicor E9 utilizing Crystal Reports. BAQs were designed to be used in reports, dashboards and updatable dashboards. Epicor screens and menus were customized. The Epicor E9 security matrix was designed, implemented and maintained.

Notable skills used on a regular basis included providing daily ERP (QAD) user support and managing requests for customizations to reports and software. The helpdesk reporting system was monitored for reported issues. Functions covered working with outside resources for resolutions of ERP issues, adding new employees to the company network, preparing their computers and email account, as well as installing all required software. Users were supported with their cell phone, computer, and software issues. Accomplishments included implementing Epicor instances, Finance, MRP, Inventory, Distribution, Purchase Suggestions, Jobs, Quality and HR modules as well as reconfiguring Epicor instances in which the Jobs, Inventory, MRP, and PO Suggestions modules were not reliable and unusable. Other strengths involved Epicor screen customizations, BAQ, Crystal Reports, dashboards and updatable dashboards development. Aside from providing daily support for Epicor users, this specialist acted as liaison with other Epicor resources.

Could your organization use a systems analyst who is knowledgeable in Epicor Eclipse and Epicor Array with experience in wholesale, IT services and manufacturing/distribution industries? Technical proficiencies cover Epicor Eclipse, Epicor Array, Access, Crystal Reports, Cherwell ITSM and FreshDesk. Educational background includes Bachelor of Science in Engineering Technology (Electronics).

Primary tasks of this systems analyst included managing the operations for Epicor Eclipse ERP system and administering the Epicor Array ERP system. Direct supervision of the IT staff and project management of IT projects while working with internal/external resources and vendors were some of the key roles. The job consisted of providing day to day support of Eclipse ERP functions (sales, finance, warehouse) and ad-hoc reports using Eclipse Report Writer. A hosted IT Service Management System (Cherwell) which was based on ITIL principles and methodologies were researched and recommended. Some impact accomplishments involved researching and implementing a cloud-based repair ticketing solution (FreshService) that allowed the company to work with a vendor to quickly establish a tool repair center. Researching and recommending remote access support solution (Bomgar) were also performed.

Challenges like facilitating meetings with the different departments from two companies (credit, finance, pricing, product maintenance, purchasing and sales) was welcomed and successfully completed on a regular basis. This individual coordinated the replacement of legacy reports with data warehouse driven Business Intelligence solution (MS Reporting Services, Phocas) and participated in CDC restructuring project, which included the replacement and upgrade of the conveyor system. Policies and procedures were developed to ensure all pricing was accurate ensuring maximum profitability.

How can your organization gain an advantage with the help of a systems analyst who is skilled in Epicor Prophet 21, Sage 500 and MS Dynamics Great Plains with work background in marketing, energy and oil industries? Technical skills cover Epicor Prophet 21, Sage Enterprise Business Intelligence, Sage 100, Sage 500, MS Dynamics Great Plains, SSRS, SSIS and SSAS.

One of the main functions of this systems analyst were comprised of resolving problems for clients calling into the helpdesk with questions on MAS 500, Direct 500, Sage X3, Crystal Reports, SEI, Epicor Prophet 21 and Erequester. Providing data migration services, adding new functions to Sage and creating new reports for clients were some of the duties. Other roles covered writing new or updating existing documentation for the company/client. All client problems were resolved using SQL backend. An additional role covered writing datafixes for clients who wanted to make changes in large amounts of data at once without inputting the data through the front end.

Notable tasks included providing assistance to the director of process management in handling data migration, report development and documenting all SOPs for Epicor Prophet 21. Part of the responsibilities consisted of providing end user support of ERP (Sage MAS 500), SharePoint, SQL 2006 r2, Crystal Reports, Sage Enterprise Intelligence Reporting SEI (BI), Erequester (PO Processing), AOD (Timekeeping), Microsoft CRM 2013 and Office 2013 products. System administrator duties were handled for Outlook, Active Directory and backup software (Cloudberry). This individual monitored space and general health of 15 servers. Existing reports were modified in Crystal Reports, SSRS and SEI; new reports were also created.

Could the future success of your organization be helped by this senior systems analyst who is proficient in Epicor, Oracle and Salesforce with experience in software, IT and aviation industries? Technical competencies involve Epicor, Oracle, Salesforce, Access, SQL Server, Access and UNIX. Educational background includes Aircraft Technology, Oracle and Microsoft SQL courses as well as Business Law.

Important contributions of this senior systems analyst included serving as product manager for complimentary products and providing product strategy and direction for third party products such as Epicor Prophet 21, Prelude and Eclipse products. The job entailed managing a $30M portfolio of products that enhanced the ERP systems owned by Epicor. Complimentary products included Clippership, Starship, Esker VSIFax, Eskerfax, OZ Link, Routeview, UPS Roadnet, Billtrust, Document Imaging, Element Tax Solution, Strategic Pricing and SAP Crystal Forms to name a few. Managing a SaaS proof of delivery application (iOS and Android), Prophet 21 and Eclipse On Demand programs was part of the tasks.

Key roles involved working on the manufacturing and wireless warehouse areas of the software to train, gather requirements and develop a go forward strategy for enhancing the product, in addition to interfacing with the technical development team to create an effective distribution, manufacturing, and accounting package for customers. In addition, this specialist handled demo internal and external products to customers, user groups and internal audiences. The sales team was assisted with questions and demos were developed for future prospects. The impact of changes to the software package was analyzed. Functional specifications were developed for distribution, manufacturing and accounting packages.

What can a systems analyst with specialization in Epicor Prophet 21, as well as work background in wholesale and manufacturing industries bring to your organization? Technical specializations involve Epicor Prophet 21, Crystal Reports, Visual Studio, C#, SQL Query Writing and SSRS Report Writing. Educational attainment includes Master of Business Administration and Bachelor of Arts.

Working with areas such as providing systems support for Epicor Prophet 21 development, testing and production environments, as well as installing, upgrading, configuring, testing and supporting all Prophet 21 modules and ancillary interfacing systems were part of this systems analyst’s work experience. Duties covered analyzing and implementing configurations in accordance with business and functional requirements. This specialist handled eCommerce website integration with P21 including API. P21 Web App and Hybrid App development was also completed. Other jobs covered serving as lead on acquisitions, conversions and P21 integration, as well as UPS Shipping integration to P21. The development of P21 Dynachange Business Rules was efficiently handled using C# and MS Visual Studio. Vantage (Worldpay) integration was managed.

Responsibilities consisted of providing systems support for P21 development, testing and production environments, in addition to serving as Light Manufacturing and Secondary Processing P21 Module expert. Apart from managing the go-live launch, data conversion, data import and system configuration, other functions involved installing, configuring, testing and supporting all Prophet 21 modules and ancillary interfacing systems. The overall system integrity was managed and maintained. All primary business applications were supported. Other skills involved month-end, year-end close processing, monthly commission reporting and financial reporting.

Does a systems analyst who is knowledgeable in Epicor Prophet 21, MS Dynamics and Sage 100 with experience in software and trading services industries pique your interest? Technical knowledge includes Epicor Prophet 21, MS Dynamics, Sage 100 and Crystal Reports. Educational background includes Bachelor’s degree in Computer Science.

Major responsibilities of this systems analyst included accessing a wide variety of legacy ERP software (QuickBooks Enterprise, MS Dynamics, Epicor Prophet 21, Infor FACTS, Sage 100, Fishbowl and Google Zoho), reengineering relevant native reports and translating ERP concepts and terminology between systems. Key roles covered analyzing legacy database schema and reengineering the same to comply with the business requirements of the ERP software suite, ERP-One. Extracting database table dumps to delimited data files was done by individually discovering or reengineering access to data sources from a wide variety of legacy databases and database interfaces (UNIX and Windows, GUI and character based). This was done via MS SQL Server Studio, MySQL Workbench, MS Query, MS Access, JDBC, ODBC, OLEDB, Crystal Reports, front-end UX exports to MS Excel or.csv files and other connection methods.

One of the duties involved interfacing regularly with internal development and implementation teams to facilitate optimal outcomes for clients during the entirety of the data migration to software go-live transition. The ability to successfully triage multiple priorities and projects with minimal supervision in a fast-paced atmosphere was demonstrated. Providing internal reports and documenting customer engagements for project managers as well as formal reports to clients by identifying areas of improvement and outlining recommendations were positive experiences brought to the business table.