Below are the 7 CRM Architects with various industry & CRM systems experience. The Thor Group® provides CRM architects with your CRM systems & industry experience on a consulting, contracting or direct hire basis.

What contributions could an SAP architect who worked in software, beverage and consumer goods industries bring to your organization? Educational background is composed of BA Communications. Technology expertise consists of SAP (Functional and Technical) Modules: including Basis, BI, FI, HR, SD, etc. Professional certifications consist of SAP Basis, Oracle-Unix, SAP Workload Analysis, as well as Performance and Tuning. Database knowledge consists of HANA, Oracle, MaxDB, MS SQL Server and DB2.

Serving as an SAP architect in midsize & start-up clients, worked closely with C-level decision-makers to gather, analyze, and translate technology needs into actionable solutions. Also, planned and executed all facets of cloud and on premise SAP implementations, adhering to all client specifications. Additionally, served as SAP Basis technical subject matter expert.

Shared expertise by promoting multiple times during long-term tenure with SAP, including various Germany and U.S.-based opportunities. While employed in a software company as an architect, functioned as technical project manager for 30+ simultaneous customer prototype projects. In addition, evangelized extreme Agile methodology within both internal and external engagements. Furthermore, spearheaded Rapid deployment and global support of system landscapes.

Is hiring a Salesforce architect with experience in the IT, mass media and professional services industries a priority for your business? This BA in Physics degree holder has technical experience spanning Salesforce, Business Objects, Crystal Reports, Oracle, Access, Excel with Pivot Tables and other applications. This architect is also a Certified Salesforce.com Administrator.

This Salesforce architect worked on several projects for Salesforce.com and integrations. Responsibilities included Service Cloud Case integration/ automation with Vendor Orders, as well as automated case creation and assignment. Support was provided for two services with 200 agents. Other projects required Oracle R12 integrations with SFDC using TIBCO and SFDC API, as well as merging 2 Salesforce.com instances using outside consultancy and offshore workers. Achievements were producing dashboards, reports, and extracts. The individual made extensive use of workflows and approval processes.

In a multimedia company, this Salesforce architect, Certified Salesforce.com administrator, project manager, and lead Salesforce.com developer worked on several instances of Salesforce.com and integrations. Also performed were SAP integrations with SFDC using Bluewolf Integrator and Replicator. The work also called for SFDC integration to Great Plains using Scribe for Benchmark. Data warehouse integration was performed as part of the effort for results standardization with another similar company. Achievements also included integrating Outlook with Salesforce.com.

What can an SAP architect with specializations in SAP CRM, and SAP ECC, as well as work background in pharmaceutical, retail and insurance industries bring to your organization? Technical specializations involve SAP CRM, SAP ERP, SAP ECC, SRM, BI and GTS. Educational attainment includes Bachelor of Science (major in Accounting) and Master’s in Computer Information System.

Working with areas such as global designing and mapping of SAP Security Roles for BI, ECC (all modules), SRM, PI/XI, SolMan, GRC and GTS applications were some of the responsibilities of this SAP architect. Duties covered supporting internal and external security audits, as well as ensuring the consistency of security access across functional areas. This individual designed, built, implemented and supported SAP security roles in N and N+1 landscape of all SAP systems. Skills brought to the table consisted of designing overall system/ solution architecture, system integration and implementation strategy to deliver an integrated solution, in addition to participating in the migration and implementation strategy for SAP GRC 5.3 to 10.0.

Other functions consisted of identifying existing and potential issues and designing matters in overall system and solution. The job covered working closely with functional consultants for evaluation of requirements, defining, developing and testing the roles. Tasks involved analyzing and approving the change request process in SolMan and CHARM systems, along with providing expertise and guidance on SAP Roles; configuration and performing process review were completed. The SAP security design documents and end user training documents were prepared. Working closely with the quality team was done in preparing security test scripts in HP Quality Center.

Can the future of your company be promising upon employing a senior Salesforce architect who worked in the IT, retail and manufacturing industries? This Accounting major’s computer knowledge covers Salesforce.com/Force.com, Visual Basic, SQL Server, Oracle, Foxpro, IBM DB2, Access and other technologies. The individual is also a Certified Salesforce.com architect.

This senior Salesforce architect for a technology services provider worked on a strategic partnership with a healthcare company in developing an innovative system for transforming healthcare claims into rights of settlement which are held by investors. Tasks included designing a web service based system to interact with customers on the Salesforce.com framework. Additional tasks were designing and working as a developer using Java, Visualforce and Lightning in developing an interactive website.

In an office supply store, this senior Salesforce architect worked on an Apex and Visualforce web-based solution which also used Force.com as a PAAS. The application allowed government institutions such as schools and administrative offices to buy supplies from the government online from predetermined suppliers. Part of the work was providing implementation and customization services involving all aspects of Salesforce.com, including customization, development, integration, implementation, and training.

Would hiring a Salesforce solutions architect who worked in insurance, financial services and energy industries help meet the needs of your organization? Professional certifications involve Salesforce Administrator 201 Certification, Salesforce Sales Cloud Certification, Salesforce Service Cloud Certification and Certification as SFDC Consultant, Techno-Functional Solution Architect. Proficient with Sales Cloud, Service Cloud, Chatter, CRM Content and various App-exchange applications including but not limited to Conga-Composer and Conductor; CRM Fusions – DupeBlocker, Demand Tools and People Import; Apttus-Price quote and contract management, DocuSign, CPQ, etc. Also, has expertise in various Salesforce configuration tasks such as: Custom Enhancements, Created Relationships, Data Management, Securing and Sharing Data, Workflows and Approval Process, Reports and Dashboards, Chatter, Data Integrity, Process Builder and Resource monitoring using Custom objects, Triggers, Workflow rules, Approval process for automated alerts, field updates, SOQL, SOSL, Visualforce pages and Apex classes.

Acting as a Salesforce solutions architect in an insurance company, assisted in designing the Case Management process including defining Case Assignment rules, setting up Auto Response rules, setting Case Escalation rules, Capturing cases from Website-Web-to-Case, Capturing cases from Emails- Email-to-Case, as well as customizing the Case sharing model and setting up case team. Moreover, worked in developing and consuming SOAP and REST services in service-oriented architecture as well as configured Security Controls by modifying sharing settings, field accessibility, password policies, session settings and network access, etc.

While working for a financial services company as a solutions architect, used Sales Cloud Console and Lightning to leverage the latest user interface the CRM platform has to offer for their business users and creating a full end-to-end origination and distribution deal lifecycle. Other duties were managing Salesforce governance group to improve the adoption of the CRM platform, as well as introducing fundamental agile development methods and principles during the analysis and build phases of the SFDC implementation. Furthermore, led the roll-out and trained Global Finance & Global Market teams for Deal Origination, Lightning and Roadshows.

Would hiring a technical architect who worked in IT, computer services and entertainment industries help meet the needs of your organization? Educational qualifications consist of Bachelor of Technology. CRM Applications skills include Oracle Sales Online (OSO), Oracle Service Contracts, Oracle Configurator, Oracle iStore, Oracle Application, Oracle Foundation, Oracle Sales, Oracle Marketing Online, Oracle Common Modules, Oracle Advanced Pricing and Oracle Receivables. Programming languages involve Java, J2EE, JSP, Servlets, Enterprise Java Beans, RMI, PL-SQL, XML, C++ and Perl.

Acting as a technical architect, this individual was responsible for full life cycle implementation of customized solution for subscription and e-commerce billing solution by leveraging Oracle modules like Quoting, Service Contracts, iStore, Configurator, Inventory, Advanced Pricing, Receivables, etc. The solution provided a seamless integration of Oracle Applications with product team applications and facilitated effective selling of products ListSource and REiSource. This specialist gathered functional requirements of various GAPs and worked with the Business Analysts to nail down the customizations which are required from both functional and technical perspective for Oracle Quoting and Oracle iStore.

While working as a technical architect, designed and implemented the GAPs, the major ones being in Oracle Quoting-SuperQuote. The customization involved close to 15 new screen designs (built using Java/JSP), which were written on top of 11.5.10 CU1 JTT Tech stack. Furthermore, was responsible for implementing extensive customizations in iPayment for Credit and Debit card authorizations as well as authorization reversals.

Could the future success of your organization be helped by this technical architect with experience working in hospitality, consumer products and insurance industries? Educational background is composed of Bachelor of Science Program, major in Computer Science. Technological skills involve Oracle CRM, Oracle Sales Cloud, Oracle DBMS, Microsoft SQL Server, JavaScript, PL/SQL, XML, C++ and HTML5 & CSS3. Trainings attended were Oracle CRM Analytics: Data Warehouse Developer (Oracle CRM), Oracle CRM Analytics: Server Architect (Oracle CRM) and Analytics: Overview (Oracle CRM).

Contributed to the company by writing a custom Web Services business service for real-time access to the legacy DB2 & Oracle Data Warehouse Pricing & Promotions system for sales quoting. The group capacity, pricing and promotion data was presented in Oracle CRM via a virtual business component and pick applet. Serving in a hospitality company as a technical architect, designed and implemented a global process integrating the worldwide onboard systems for the fleet to the shore side Oracle CRM customer service system. Each of the 30 plus ships uploaded tens of thousands of records per week that are then imported into Oracle CRM. The imported records consisted of customer information, bookings, guest spending & service requests as well as all data relationships maintained via the integration. The process monitored and controlled each record via Informatica and Tivoli.

Supported organizational goals and objectives by designing, developing and testing the Forecast Live process. The process incorporated logic to calculate an entire Profit and Loss statement (P&L) across Planned, Actual, and Forecast data dimensions. The process consisted of forty plus custom Informatica workflows and a network of sixty plus stored procedures assembling data into fact and dimension tables for use by Oracle CRM Analytics. Serving in a consumer products company as a technical architect, created a technical architecture deliverable detailing all the hardware and system component changes required as part of the project.