Below are the 3 Business Analysts, 4 IT Support Analysts & 4 Systems Analysts with MS Dynamics and other systems expertise. The Thor Group® provides SME's, project managers, functional consultants, developers, & MS Dynamics software implementation specialists on a consulting, contracting or direct hire basis.

Could your organization use a business analyst who is experienced in wholesale, retail and IT services industries and proficient in MS Dynamics AX, MS Dynamics GP and MS Dynamics NAV, as well as Knowledgeable in Oracle and Magento? Technical proficiencies cover MS Dynamics AX, MS Dynamics GP, MS Dynamics NAV, Oracle and Magento. Educational attainment includes Mathematics.

Primary tasks of this business analyst included business process analysis, systems analysis and documentation (BPML, BPF, BPD) for the new supplier and purchasing web portal and integration with new NAV implementation. Stakeholder interviews, connecting technical, business and human processes, user groups and departments with functional and non-functional requirements, systems, interfaces and data elements/data objects were also handled. Assistance was provided with SIT and UAT.

Contributions involved business systems analysis, business roles & processes analysis, requirements gathering, gap analysis, system and vendor selection, vendor management and project coordination. Key roles covered implementation, upgrades, regression and non-regression testing, configuration, localization and customization, integration, compliance, training, hands-on operations, staff search & augmentation, business process outsourcing, sales and business development. This individual managed business processes, systems analysis and consulting on the E2E process for the transition from purchasing through US importers to direct sourcing. The job included researching and documenting current and future-state requirements and processes for the team and the retail solution provider (Infor). Stakeholder Interviews, BRDs, user stories, use cases, functional/non-functional requirements and technical writing were also completed. Enterprise-wide project, gathering info, documenting, mapping and diagramming the entire IT landscape every application, server, data warehouse, programming language, OS, interface, data objects, business processes and capabilities and user groups were part of the functions.

Could the future success of your organization be helped by this business analyst who worked in computer/network security industry and proficient in MS Dynamics GP, MS Dynamics 365 and QuickBooks? Technical competencies involve MS Dynamics GP, MS Dynamics 365, Power Objects, QuickBooks, Visio, Power BI and SQL. Educational attainment includes Bachelor of Science, Business and Computer Systems. This individual is a Microsoft Certified Solutions Expert (MCSE) in Business Applications.

Important contributions of this business analyst included eliciting requirements for a CRM system implementation and creating a project charter. Tasks covered implementing Dynamics 365 customer engagement, providing support and administration of Dynamics 365 and assisting the system admin as needed with Office 365 and support cases. Skills brought to the table included monitoring new technology and product updates and looking for ways to improve processes with these advances. Aside from implementing Microsoft Dynamics 365 Sales and Marketing, the Microsoft Dynamics 365 Cases were also implemented. Microsoft Dynamics Talent was provisioned for the HR department. A Microsoft PowerApp was designed to quickly capture event leads at conventions, shows and events. This app was meant as a proof of concept but was quickly adapted for shows and aided in the adoption of Dynamics 365. Work was handled in implementing Dynamics 365 Project Service Automation.

Key roles involved website design, SEO and Online marketing initiatives, as well as providing technical support and setting up of QuickBooks and other software. Financial reviews and audits were handled, along with instituting various business operations enhancements. Duties consisted of redesigning the website ranked top 10 on search engines. As a result, the company increased sales by $1,000,000.

Does a business analyst who is experienced in aviation, mining and automotive industries and knowledgeable in MS Dynamics AX and SAP pique your interest? Technical knowledge involves MS Dynamics AX, SAP, MS SQL, Access and Crystal Reports. This individual obtained a Certification in MS Dynamics AX Financials.

Major responsibilities of this business analyst included facilitating requirements gathering and documentation, performing fit/gap analysis and identifying requirements for customization. Preparing the functional design documents, preparing test scripts documents and performing different levels of system testing including unit testing, QA testing, Integration and regression testing were some of the key roles. Training manuals were prepared and user training was conducted. User Acceptance testing was also facilitated. Documenting how to guide and troubleshooting guide for internal knowledge sharing, along with incident and request management through JIRA were positive experiences brought to the business table. Support was provided for MS Dynamics AX.

Accomplishments involved designing/implementing the vendor onboarding process (AX centralized vendor setup), in addition to designing and implementing the vendor payment remittance advice (auto-email process for eBanking transactions). An additional function consisted of implementing the pre-payment process (AX standard pre-payment process). Responsibilities involved implementing the Fixed Asset module (from a legacy system to AX) and designing/enhancing the inventory value report. Duties covered handling AX workflow and user administration. Contributions included implementing the Purchase agreement in AX, implementing barcode scanning using RFSMart (warehouse receiving), in addition to conceptualizing and designing the template barcoding. The imperfection report was also designed.

Would hiring an IT support analyst with experience working in building materials and manufacturing industries help meet the needs of your organization? Educational attainment is composed of Bachelor of Science in Computer Science. Professional certifications include A+ Certified, Linux BASH Shell Scripting Certificate, ExpertRating Computer Technician Certificate and ExpertRating Linux Certificate. Software knowledge consists of MS Dynamics Navision, Scripting (Batch Files, AutoIt, BASH Shell, PowerShell), Benchtest Software (PCCheck, PassMark, PCT), BIOS Updates/FW Upgrades, Setting up VPN’s (OpenVPN), Remote Desktop (WebEx, Windows RDC), and VNC (TightVNC, UltraVNC).

Acting as an IT specialist in a building materials company, provided support for POS terminals running on MS Navision. Part of the job was to set up new computers, printers, etc., troubleshooting computer hardware, Office 365 issues, Phone systems, printers, connectivity problems and POS issues at the corporate office as well as all the store locations. Some of the tasks were troubleshooting iPhone/iPad issues, setting up email and apps, as well as setting up new users in Active Directory, new accounts on computers and new email/Exchange accounts.

While working for a manufacturing company, provided technical support for various systems, software, and hardware. Other duties were troubleshooting network, PC hardware, iPhone/iPad hardware, and email (Lotus Notes). Furthermore, managed user permissions via Active Directory, as well as used ServiceNow for ticket tracking/routing.

Could the future success of your organization be helped by this IT support analyst with work experience in education and computer hardware industries? Software skills include MS Dynamics AX, QuickBooks, Attask, Salesforce, Crystal Reports, SQL Server and Active Directory.

Contributed to the organization’s success by providing desktop support, imaging/provisioning computers, building and configuring Windows & SQL servers, as well as administering Active Directory as needed. While employed as an IT support analyst, performed customer system updates, as well as ran a test lab wherein they provisioned and tested customer systems before they were shipped to the customer for installation. In addition, created database reports via Active reports, programmed proprietary electronics and hardware, as well as provided second level application support for propriety software.

Other jobs involved providing helpdesk support to students, faculty, and staff. Acting as an IT support specialist in a university, performed password resets via Active Directory, as well as provided Wi-Fi support and troubleshooting. Moreover, setup conference rooms for meetings, as well as issued loaner equipment. This individual provided desktop support, troubleshot and re-imaged computer workstation, as well as Active Directory management of network users.

Is impacting your organization with an IT support analyst who worked in retail, oil & energy as well as financial services industries a current business consideration? Technical skills consist of MS Dynamics Great Plains, HP OpenView, Active Directory, Citrix, Visio, Secureid, Tivoli, Orion and Netcool.

While employed in a retail company as an IT support analyst, analyzed complex software/hardware issues pertaining to store network connectivity utilizing Cisco Cloud services. Other responsibilities were providing documented break/fix solutions for network interruptions in coordination with provider’s solutions to issues to prevent future network failures or degradation. Moreover, coordinated hardware installation of new Merakis and Audiocodes hardware with providers and vendors to all stores on a timely schedule upon approval from Firm management. Also, granted user permissions based on role title submitted via ISR system, as well as revoked, disabled, and terminated accounts via the ISR system including following Access management compliance policies.

Part of the job as an IT support analyst in an oil & energy company was to provide support to Call in users for software and hardware systems. Additionally, assisted with installation, deployment and ongoing usability of desktops, laptops, peripheral equipment and software within Apache’s standards and guidelines via SCCM. Furthermore, referred major hardware/software problems to vendors or technicians for service via Dell Support.

What contributions could an IT support analyst with experience working in telecommunications, transportation and software industries bring to your organization? Educational attainment is composed of BS Computer Engineering. Technological know-how consists of Microsoft Dynamics AX, Visual Basic .net, C#.net, Structured Query Language (SQL) and Windows NT server.

The job entailed assigning to the legacy team for the global implementation of new ERP (Microsoft Dynamics AX) current interfaces and design of the new integration. While working in a telecommunications company as an IT support analyst, worked on a project to implement a new ERP System (Microsoft Dynamics AX) more specifically analyzing and designing the future integrations for the applications identified as legacy. Moreover, was responsible for the operation of the WMS system (Radio Beacon) and the connectivity or interface with the host system (ERP, Microsoft Dynamics) as stored procedures and views.

Shared expertise by building and maintaining SQL scripts, indexes and complex queries for data analysis and extraction. Also, worked with business stakeholders, application developers and production teams across functional units to identify business needs and discuss solution options. This specialist ensured best practices are applied and integrity of the data was maintained through security, documentation, and change management.

Would it be beneficial for your organization to employ a systems analyst with experience working in IT services, education and engineering industries? Educational background is composed of Bachelor of Science in Computer Science. This specialist has experience in implementing Microsoft Dynamics AX versions 2.x, 3.x, 4.x, 2009 and 2012. Professional certifications involve Certified in Trading & Logistics for Microsoft Dynamics AX 3.0. Technical knowledge includes Microsoft Dynamics AX, Data Warehousing and Data Mining using Microsoft OLAP Visual Basic 6.0, Visual Basic .NET, Microsoft SQL Server 2000, 2005 & 2008, UNIX, Windows 2000, 2003, and 2008 Server.

Serving in an IT services company as systems analyst, performed installation of configuration of the application suite for Dynamics AX 2009 and 2012, as well as execution application upgrade from Dynamics AX 4.0 to 2012. Additional responsibilities were implementing customizations in Dynamics 2009 and AX 2012, evaluating the feasibility of customization requests, as well as estimating the time required for application customization support end clients at post go live.

In another IT services company, implemented outsourcing of Microsoft Dynamics AX for Microsoft Partners in Canada, USA and England. Part of the job was to work directly with Microsoft Dynamics AX client. Furthermore, prepared technical and functional documents for customizations and the standard application.

Would a detail-oriented systems analyst with work experience in real estate, transportation and logistics industries fit in your organization? Educational attainment is composed of Bachelor of Arts in English and Master’s in Business Administration. Technical skills consist of MS Dynamics Navision, PL/SQL, SQL Server, ADABAS/Natural and JCL.

Some accomplishments included acting as Subject-Matter Expert (SME) of Microsoft Navision ERP accounting application. Package was highly customized to meet business needs. Navision used a Microsoft SQL Server database. While employed in a real estate company as systems analyst, gathered business and technical requirements for complex Navision application enhancements to accounts receivable, accounts payable and general ledger. Other duties were performing gap analysis and writing As-Is and To-Be user stories for Accounting, as well as collaborating with Accounting personnel to establish month-end and year-end procedures for account reconciliation, audits and revenue review.

Shared expertise by working on freight payment project for company’s third-party logistics contract with an automotive company to pay carriers who hauled parts into assembly plants. Serving as systems analyst in a transportation company, implemented EDI interface with Cass Information Systems, a freight payment company in St. Louis, MO., as well as produced documentation and metrics for company audits. Furthermore, converted and consolidated accounts receivable system for auto hauling division, as well as developed modules for VTIMS, a GM reporting and Billing interface system mandated for all carriers.

How can a system analyst who worked in furniture, business process outsourcing and retail industries help your organization? Educational attainment is composed of BA Journalism and MBA in Operations. Professional certifications involve Microsoft Certified Master in Application for MS Dynamics GP and CIPM (Certified International Project Manager). Technical expertise involves MS Dynamics Great Plains, Axapta, NetSuite, Saleslogix, Sugar CRM, VB.Net, ASP.Net, C++, HTML, Crystal reports, Oracle, MS CRM, MS SQL Server and SSAS.

Working with challenging issues such as implementing applications: Financial systems, Microsoft Dynamics GP, and other technical solutions have vetted this specialist’s work experience. Acting as system analyst, developed technical solutions if/when required or transfer existing apps to more sophisticated platforms such as SQL. Other duties were carrying out Business Intelligence and decision support Report Writing using Excel, SSRS and Crystal Reports. Successful projects included working on scripts to find duplicates in the database and to fix the Microsoft Dynamics Great Plains (GP).

With a “can do approach” in the area of documenting and developing complex SQL Stored procedures, Triggers and Queries for various purposes including improving the Performance and fix the integration of systems (GP, Retail Management and Time and attendance system). While working in a retail company as system analyst, built decision support reports for management based on data from Microsoft Retail Management System, Great Plains and reports on combination of both the systems. Furthermore, produced MS CRM requirement analysis documentation and presented a plan for next phase implementations.

Would hiring a sr. system analyst with experience working in machinery, computer software and environmental services industries help meet the needs of your organization? Skills summary include MS Dynamics AX, VB.net, SQL Server, SSRS, JDE, Visual Studio 2013, LightSwitch, MVC, ASP.NET, Single-Page-Applications (SPA), C#, VB.NET, HTML5, CSS3, JavaScript, jQuery, D3.js, Dojo, AngularJS, Eclipse, Java, XML, DTD, XSLT, JSON, Salesforce, Service-Now, Amazon Web Services (AWS), and Azure.

Acting as a sr. system analyst in a machinery company, developed sales Order web services suite using C# and ASP.NET, allowing sales of new product line under non-associated branding. This specialist used web services, C#, X++, SQL and iWay Service Bus, transitioned all custom apps from JD Edwards ERP system to Dynamics AX. Moreover, worked on printing across proprietary systems using zpl (Zebra), BASIC (Sato) and integration with JD Edwards greatly reducing Shipping and Receiving units processing time. Later upgraded to Dynamics AX with Web Services and included multi-currency/languages and local units of measure.

While working as a systems analyst, designed OLAP Services with later upgrades to SSAS Cubes for Marketing analysis, provided useful aggregations across divisions to business users for clear and efficient viewing. Additionally, independently developed company’s first E-commerce web application using .NET 1.1 ASP.NET, VB.NET, HTML, CSS and JavaScript that enabled spare part sales online. Furthermore, recognized by CEO as revolutionizing after-market business.