Below are the 4 Systems Analysts & 6 Systems Administrators with various CRM systems & industry experience. The Thor Group® provides systems analysts & systems administrators with your CRM systems & industry experience on a consulting, contracting or direct hire basis.

How can a system analyst with work experience in telecommunications, automation services and distribution industries help your organization? Educational attainment is composed of Bachelors of Engineering in Information Technology. SAP Versions consist of SAP CRM, SAP ECC 6.0, 5.0 & SAP R/3 4.7, 4.6C. Skills in Third Party Tools involve HP Quality Center, Remedy, Nexxio, Control-M and MS Office Suite. Has 8+ years of SAP SD experience including 2 full implementation cycles with strong proficiency in various facets of SD Module including Pricing, Sales, Billing & Shipping.

Working with challenging issues such as carrying out Listing, Exclusions, Material determination, as well as supporting SOX guidelines being implemented at the client have vetted this specialist’s work experience. As a systems analyst in a telecommunications company, worked with SAP Script outputs using barcodes for line scanning. Also, configured pricing procedures using ASAP methodology. Serving in an automation services company, implemented new enhancements, SAP upgrade support and Nexxio (integrated with SAP) shipping support with user-exit usage. Additionally, simplified full business processes into one or two t- codes.

With a “can do approach” in the area of handling Deliveries, Invoicing, Quotations and related SAP functions have been career objectives. While employed in a supplies/distribution company as an SAP SD business consultant, mapped Customer Data for migration in an SAP to SAP integration project. Part of the job was to keep SD in line with FDA compliance (e.g. device tracking, recall functionalities). Furthermore, designed solutions on a project basis touching Item /Schedule line categories, Sales document types, Serialization, Variant configuration, etc. from AS-IS to TO-BE.

How can your organization gain an advantage with the help of a senior systems analyst with NetSuite CRM, NetSuite OneWorld and NetSuite JavaScript API skills, as well as work background in technology, software and financial services industries? Technical skills cover NetSuite CRM, NetSuite OneWorld, NetSuite JavaScript API, SuiteCloud, I-charts, FloDocs and Contivio. This individual obtained a certification in NetSuite with additional training in SuiteScript.

While working for a technology company, main functions of this senior systems analyst involved managing and implementing configurations and customizations to NetSuite. This individual developed and analyzed NetSuite customizations using NetSuite’s JavaScript API and SuiteCloud platforms (SuiteScript, SuiteTalk and SuiteFlow). Part of the job was developing new saved searches and reports. Duties covered identifying, evaluating and recommending other key technologies required to support and improve the business process centered on the NetSuite platform. Troubleshooting and addressing technical errors/ incidents in NetSuite, along with integrating external applications were efficiently handled. NetSuite support was provided on escalating technical bugs.

Notable tasks in other jobs included enhancing the built-in CRM functionality with custom scripts, fields, records and relational tables, in addition to creating the user dashboards with key search summaries, KPIs and KPI scorecards. Responsibilities consisted of collaborating with external developers to customize and enhance the NetSuite user interface/ experience, in addition to managing third party integrations such as I-charts, FloDocs and Contivio. Functions involved developing and deploying SuiteScripts to improve business processes, along with maintaining inventory by utilizing built-in functionality and creating custom tables or searches to track software versions, bundles and licensing data.

Does a system analyst who is experienced in wholesale, chemical and manufacturing industries, as well as knowledgeable in Oracle SCM, Oracle Order Management and SAP pique your interest? Technical knowledge includes Oracle SCM, SAP, Oracle Modules Order Management, Advanced Pricing, Shipping Execution, Inventory, Purchasing, Release Management, E-Commerce Modules, Channel Revenue, Configurator, WIP and BOM. Educational background includes Master’s in Business and Bachelor of Electrical Engineering.

Major responsibilities of this senior Oracle analyst included serving as single point of contact for order to cash implementation from IT and project management. Key roles covered conducting workshops with business, understanding requirements and presenting the solution approach to the business. Reviewing and writing functional design documents, as well as releasing it for development were positive experiences brought to the business table. This individual conducted CRP sessions with key business users and conducted SIT and UAT sessions with super users. Directly reporting to the IT director was efficiently managed. Interacting with Oracle senior management for various seeded issues was performed.

The job covered handling requirements analysis and managing existing customizations in Oracle EBS 11.5.9. Apart from presenting Oracle Release R12 new functionalities to the client, additional tasks consisted of understanding pinpoints in the existing system and proposing a solution to overcome them. The roadmap was prepared to move from the existing system (11.5.9) to R12 since customer support, service and maintenance divisions were virtually on 3 different systems. Cross-functional issues with other teams were resolved. Knowledge of management and documentation was applied. The productivity of various team members was monitored.

Could your organization use a systems analyst who is proficient in MS Dynamics CRM, NetSuite and Blackbaud, as well as experienced in nonprofit, education and IT services industries? Technical proficiencies cover MS Dynamics CRM, NetSuite, Blackbaud, EDW, Power BI and SSRS Reports. Educational background includes BA – MIS (Management Information Systems), minor in Criminal Justice.

Some impact contributions of this systems analyst included serving as data architect for the migration of Hyperion-Oracle on premises CPM financial system to cloud based data platform on AWS/Mongo and managing data requirements to support financial/ reporting systems using SQL Server 2016, MDS, Power BI and SSMS. Building scripts, MS Flows and procedures was done to reload changing hierarchies (ragged and flat) in support of a wide range of business stakeholders. This individual developed data pipelines to extract, transform and load data from a variety of source systems such as Microsoft CRM, NetSuite, Blackbaud, EDW and other sources. Skills brought to the table involved reconciling data issues and defining new data warehouse structure design strategies. Functions covered developing SSRS reports and creating Power BI data models, dashboards and data connection profiles. The job consisted of documenting workflow and data tools for budget, planning and analysis system, in addition to serving as active participant in data governance, snowflake/star schema design decisions, RFP s and security implementation.

Skills in another job involved planning, testing and implementing the conversion from legacy mini-frame database system to NT/SQL Server environment (Sungard Advance CRM) supporting over 100 users and over $10 million in yearly contribution transactions.

Could your organization use a systems administrator with NetSuite CRM, as well as experienced in manufacturing and education industries? Technical proficiencies cover NetSuite CRM, NetSuite ERP, SQL Server, AS/400, Visual Basic, HTML, ASP, Java and XML. Educational background includes Master of Science in Decision and Information Sciences, as well as Bachelor of Science in Business Administration.

Some impact contributions of this systems administrator included technology management and providing support to high-tech multimillion-dollar manufacturing site operating in a GMP regulated environment. This individual implemented the NetSuite Enterprise Resource Planning system to vastly improve efficiency company-wide, ranging from CRM, Sales, Marketing, Accounting with detailed reporting, inventory management, and time and material based project costing and billing. Key roles involved implementing Laboratory Information Management System with Stability, Environmental Monitoring, and Calibration modules, as well as increasing productivity in both QA/QC and facilities departments. Authoring all IT standard operating procedures for network security and computer application usage was efficiently handled. Skills brought to the table involved reviewing, editing and executing IT sections of validation and qualification protocols. The project was overseen to bring a client server and intranet environment to the company with centralized storage to increase efficiency in collaboration.

In another job, one of the functions covered day-to-day technology management to the campus’ client-server environment. The site contained over 700 computers, 75 networked printers, 10 servers, Cisco router and 10 Cisco switches. Implementing server systems was done for email management, web site updating, Windows updates, and antivirus protection on clients/ servers.

Could the future success of your organization be helped by this system administrator who is proficient in MS Dynamics CRM and Oracle, as well as work background in IT services, real estate and engineering industries? Technical competencies involve MS Dynamics CRM, Oracle, SharePoint, SQL Server, Active Directory, VMWare, Visual Studio and Jira. Educational attainment includes Bachelor of Science in Communications, minor in Information Systems.

Important contributions of this system administrator included supporting the migration of CRM system to cloud environment, troubleshooting network connectivity, providing data migration support and resolving support tickets. Tasks covered installing MS Dynamics CRM implementation, managing the user and adding users on Dynamics CRM, as well as handling the roles and rights of Dynamics CRM configuration. Skills brought to the table included providing and configuring virtual servers within a cloud environment, in addition to creating the solution architecture based upon Microsoft Azure PaaS Services. Solution was designed for various system components using Microsoft Azure. Aside from coordinating with external teams to reduce data flow issues and unblock team member, installation and configuration on Azure and components were carried out.

Key roles involved troubleshooting Azure application and user-based issues, along with providing all activities related to the administration of SharePoint sites. Conducting content migration and regular content management, as well as creating and maintaining content in the SharePoint environment were included in the list of duties. Areas of expertise included designing, implementing and managing environments improving business functionality with a diversified technical background with enterprise systems solutions and proven abilities to implement resource that decreased cost, increased performance and constantly exceeded targeted goals.

Could the future success of your organization be helped by this Salesforce administrator with significant experience in Salesforce.com CRM development and administration, as well as 2 years’ experience in Salesforce PRM? Professional certifications have been earned as Salesforce.com Certified Administrator 201 and Salesforce.com Certified Developer 401. Educational attainment is Bachelor of Science with a Diploma in Advanced Software Technology (DAST). Technical skills are composed of Salesforce.com (SFDC), SQL, SOQL, SOSL, FoxPro Database, C/C++, VB Script, JavaScript, HTML, CSS, XML, Shell, HP Mercury Quick Test Professional (QTP) 9.0/9.2 and Win Runner 8.0. One notable accomplishment was increasing channel effectiveness by providing all documents, pricing, and materials in one place.

Contributed to the organization’s success by working with teams throughout the organization to improve workflow and grow Salesforce with business needs. This specialist was involved in Salesforce.com application and customized apps to match the functional needs of the client. Additional responsibilities were migration of data from Microsoft Excel to Salesforce using Import Wizard, as well as implementing Salesforce principles to create custom objects from picklists, dependent pick lists, lookups, junction objects, master details relationships, validation and formula fields.

The position entailed developing Salesforce Applications for business requirements and extending the application to take into account critical business needs as well as make the system user friendly. Accomplishments involved the development of Salesforce.com approval workflow with tasks from interview schedules and approvals for further interviews finally resulting into offers. This initiative increased channel effectiveness by providing all documents, pricing, and materials in one place.

Can having an IT systems administrator with background in business services, food and retail industries have a positive impact on your organization? This high school graduate’s technical knowledge covers the use of Zoho CRM, Zoho Forms and Zoho SalesIQ, as well as Salesforce, PHP, Python, Flask, Pandas, Apache, Joomla, Magento, Cpanel, MySQL, HTML, CSS, and JavaScript.

This IT systems administrator focused on Python web application development. Key concerns were updating WordPress, Joomla, and Magento websites with PHP and plugin updates. Part of the job was building custom apps that allowed for data transfer and manipulation of Zoho CRM software. Main functions were handling website migrations from Hostgator to Aws and Nexcess, as well as Front end Development of WordPress websites. Other tasks were upgrading websites from Joomla to WordPress, integration of Zoho Forms into websites, and integration of Zoho SalesIQ and analytics tracking software for websites.

While in another job, duties involved network troubleshooting of data jacks, as well as hardware troubleshooting of internal computer and register systems. Software application troubleshooting of Retalix was also carried out.

Would it be beneficial for your organization to employ a system administrator who worked in automotive, marketing and computer network industries? Educational attainment is composed of Associate in Applied Science in Electrical Technology and Bachelor of Science in Information Technology. Professional certifications involve Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Systems Engineer (MCSE), Certificate in Website Development and CompTIA Network+ CompTIA A+. Technical skills involve Microsoft Dynamics CRM, Microsoft Exchange Server, Microsoft SharePoint and Microsoft SQL.

Serving as a system administrator, designed network infrastructure and procured required IT equipment for on-boarding 4 remote locations. Part of the job was to setup networks for remote locations by procuring and preconfiguring network equipment prior to deployment in collaboration with local IT firm. Additionally, oversaw vendor relations to acquire required line drops for network.

As a systems administrator, saved $5K via migration to Microsoft Dynamics system and reverse engineering of Data Basics system. Also, administered all key aspects of two companies’ networks comprising of 300 internal users and 5000 external users, as well as eight sites without any assistance. Part of the job was to secure $8K in yearly cost savings by replacing old wireless access system with a WPA2- Enterprise wireless system, which resulted in automated connection of company computers without a passphrase and a segmented guest system. Furthermore, drove company IT operations to meet ever-growing IT demands with minimum staff by concurrently serving as System Administrator, Network Administrator, and Director of IT Infrastructure.

Could your organization use a certified Salesforce system administrator who used Salesforce CRM, Force.com, Apex and Visualforce, with experience in energy, technology and business services industries? Technical proficiencies cover Salesforce CRM, Force.com, Apex, Visualforce and InsideSales. Educational background includes Master of Science in Psychology, Master of Business Administration, Bachelor of Science in Air Transportation Management and Associate of General Studies. This individual is a Salesforce.com Certified Administrator.

Some impact contributions of this system administrator included developing Salesforce-based solutions and providing additional support. Integrating internal and external tools, as well as maintaining end-user guides, release notes, and all support documentation were some of the key roles. Resolutions were developed for Salesforce bugs, enhancements and features as sole administrator/developer for nearly a year. Key accomplishments consisted of developing, testing and deploying a partner community portal in Salesforce for multiple company partners to submit and track leads and sales proposal requests. Tasks involved creating and implementing multiple case types or processes for internal/ external support management. Engineering and administering the case prioritization voting process with internal stakeholders were done to develop a single numerically scored backlog of work.

Skills involved developing revised deployment method by leveraging cloud-based Bitbucket Pipelines for Salesforce deployments. An automated script was created to perform Salesforce software deployments through Force.com Migration Tool/ANT. Assistance was provided to hundreds of production and Sandbox software deployments. Areas of expertise included security and data management, administration management, user and third-party support, and environment management.