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See Software/System Support, Helpdesk & Software Training Professionals That We Provide Below.
By viewing the profiles of our professionals, you will have an opportunity to see how they help companies make $ or save $ and/or contribute positively to their organizations.
When you expedite your search below you will also have available to you blogs that address the most frequently asked questions about your selected titles.
Due to rapid growth, this company had an influx of new hires. There was also a challenge in fulfilling immediate hardware needs for these new employees. The Thor Group provided a PC Technician who was able to provide professional support and create “new” computers from parts of the company’s older hardware. The hardware crisis was solved quickly, and the company did not have delay the start date of their new employees.
We were in immediate need for a System Technician for 3 months due to a resource shortage. Very quickly Thor was able to find a resource that fit our needs to assist end-users and resolve personal computer problems to include: communications, hardware and personal computer software. We were very thankful to Thor for their quality service.
Thor has been providing us field technicians on a contract basis for over a decade. Our clients are located all over the US and they were able to assist us in all of the markets where we had resource needs. We have found from working with Thor that they are very detailed in their approach in qualifying candidates. We will continue working with Thor as needs arise in the future.
We were consolidating offices throughout the country and needed to hire a Tier One/Two IT Support employee. We run many different systems on various platforms, so this person needed to be fairly well-rounded in skills and abilities. Thor presented a wide range of possible candidates from which we were able to hire a type of individual that we were unable to find on our own. I find the Thor staff to be dedicated to getting the job done right.
An energy resource and conservation company in Southern California needed to fill 30 positions in less than three months – or risk losing up to $14 million in revenue each month. Using the Thor Methodology, The Thor Group was able to fully staff the open positions before the deadline.
Thor Group came through for us with a consultant who had Support expertise. We were then able to reconfigure our email, calendar, instant messaging and forms for our clinical staff. We were very pleased with the quality of service provided by Thor Group. – PMO Manager – Hutchinson Regional Medical Center – Hutchinson, KS –
What we’re known for best is helping you with your systems conversions, migrations, implementations and training of staff. By using The Thor Group® for professional resources that compliment your current vendor and consulting firms, you will find we are not just helping you get your work done, you will be receiving a better overall blended rate that lowers your expenses.
Is the Timing Right to Add an IT Support Pro or Software Trainer with Your Systems Expertise at your Company?
Could an IT support analyst/helpdesk specialist or software trainer with your industry & your systems experience help improve usage productivity at your company?
The Thor Group® provides IT support analysts/helpdesk specialists & software trainers with your industry & systems expertise on a consulting, contracting or direct hire basis.
Some of the tasks of the IT support analysts may include performing analysis of root causes of IT issues and developing checklists for reoccurring problems to name a few, while the IT helpdesk specialists may perform remote troubleshooting through diagnostic techniques and walk the customer through the problem-solving process among others.
On the other hand, the software trainers may handle various duties such as designing technical manuals using simple language, as well as conducting role-specific training on tools and programs to name a few.
These IT professionals have experience with systems such as Epicor, QuickBooks, Microsoft Dynamics, Salesforce, JD Edwards, Sage, SAP, NetSuite & Oracle as well as familiarity with additional ERP, CRM, SCM, HR, EMR and other systems.
Does Your IT Issues Go in Circles?
Would an IT helpdesk specialist/trainer or IT support analyst/implementer with your industry & systems experience help reduce issues and loss of productivity at your company?
The Thor Group® provides IT helpdesk specialists/trainers & IT support analysts/implementers with your industry & systems experience on a consulting, contracting or direct hire basis.
Additionally, we deliver developers, system administrators, systems engineers, project managers, SME’s, systems analysts, business analysts, database administrators, network administrators and solutions architects.
These professionals are so much more than a technical experts to help your company through the process of fixing your IT issues and to find solutions preemptively such as software bugs, network problems, login credential issues and device compatibility.
You will like what we deliver as well as our service charges.
THOR® applies in depth understanding of today’s technologies and industry processes with the most up‐to‐date methodology and best practices to ensure companies have access to business solutions that work within the defined budget.
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The Software Implementation Specialist is an essential role in the fast-paced world of technology, where software solutions are developed at an exponential rate and innovation
With companies as well as consultants and candidates, we understand today’s job market and hiring environment. Whether you need remote, hybrid or on-site staff, we can help you find the right consulting, contracting or direct hire-FTE professionals. Our niche experts provide personalized service. We utilize the proprietary Thor Task Methodology that aligns with the clients as well as with consultants and candidates to help create win-win situations.
Please complete the form below with your interest if you are a company/employer or a candidate/consultant, and then submit it.
