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See Software/System Support, Helpdesk & Software Training Professionals That We Provide Below.

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Software/System Support, Helpdesk &
Software Training Professionals That We Provide

By viewing the profiles of our professionals, you will have an opportunity to see how they help companies make $ or save $ and/or contribute positively to their organizations.

When you expedite your search below you will also have available to you blogs that address the most frequently asked questions about your selected titles.

Ready to Bring in a Systems Administrator or Systems/Network Engineer with Your Systems & Industry Experience? Take a look at 23 professional profiles by clicking the 2 links below:

Software Support, System Support, Helpdesk & Training Pros

Does Your Systems Users Perceive Their IT Issues Go in Circles? Take a look at 33 unique Software Support, System Support, Helpdesk & Training Pro profiles divided into 3 groups below:

Ready to Bring in a Systems Administrator or Systems/Network Engineer with Your Systems & Industry Experience? Take a look at 23 professional profiles by clicking the 2 links below:

Software Support, System Support, Helpdesk & Training Pros

Any Software Solutions Initiatives Needing the Help of a Software Trainer, Implementer or IT Support Analyst at your Company? To view 32 unique Software Support, System Support, Helpdesk & Training Pro profiles divided into 3 groups below:

Ready to Bring in a Systems Administrator or Systems/Network Engineer with Your Systems & Industry Experience? Take a look at 23 professional profiles by clicking the 2 links below:

What Our Clients have to Say

Success Stories

Due to rapid growth, this company had an influx of new hires. There was also a challenge in fulfilling immediate hardware needs for these new employees. The Thor Group provided a PC Technician who was able to provide professional support and create ā€œnewā€ computers from parts of the companyā€™s older hardware. The hardware crisis was solved quickly, and the company did not have delay the start date of their new employees.

We were in immediate need for a System Technician for 3 months due to a resource shortage. Very quickly Thor was able to find a resource that fit our needs to assist end-users and resolve personal computer problems to include: communications, hardware and personal computer software. We were very thankful to Thor for their quality service.

Thor has been providing us field technicians on a contract basis for over a decade. Our clients are located all over the US and they were able to assist us in all of the markets where we had resource needs. We have found from working with Thor that they are very detailed in their approach in qualifying candidates. We will continue working with Thor as needs arise in the future.

We were consolidating offices throughout the country and needed to hire a Tier One/Two IT Support employee. We run many different systems on various platforms, so this person needed to be fairly well-rounded in skills and abilities. Thor presented a wide range of possible candidates from which we were able to hire a type of individual that we were unable to find on our own. I find the Thor staff to be dedicated to getting the job done right.

What we’re known for best is helping you with your systems conversions, migrations, implementations and training of staff. By using The Thor GroupĀ® for professional resources that compliment your current vendor and consulting firms, you will find we are not just helping you get your work done, you will be receiving a better overall blended rate that lowers your expenses.

Quick Reference On What These
Software/System Support, Helpdesk &
Software Training Professionals Can Do For You

Is the Timing Right to Add an IT Support Pro or Software Trainer with Your Systems Expertise at your Company?

Could an IT support analyst/helpdesk specialist or software trainer with your industry & your systems experience help improve usage productivity at your company?

The Thor GroupĀ® provides IT support analysts/helpdesk specialists & software trainers with your industry & systems expertise on a consulting, contracting or direct hire basis.

Some of the tasks of the IT support analysts may include performing analysis of root causes of IT issues and developing checklists for reoccurring problems to name a few, while the IT helpdesk specialists may perform remote troubleshooting through diagnostic techniques and walk the customer through the problem-solving process among others.

On the other hand, the software trainers may handle various duties such as designing technical manuals using simple language, as well as conducting role-specific training on tools and programs to name a few.

These IT professionals have experience with systems such as Epicor, QuickBooks, Microsoft Dynamics, Salesforce, JD Edwards, Sage, SAP, NetSuite & Oracle as well as familiarity with additional ERP, CRM, SCM, HR, EMR and other systems.

Does Your IT Issues Go in Circles?

Would an IT helpdesk specialist/trainer or IT support analyst/implementer with your industry & systems experience help reduce issues and loss of productivity at your company?

The Thor GroupĀ® provides IT helpdesk specialists/trainers & IT support analysts/implementers with your industry & systems experience on a consulting, contracting or direct hire basis.

Additionally, we deliver developers, system administrators, systems engineers, project managers, SME’s, systems analysts, business analysts, database administrators, network administrators and solutions architects.

These professionals are so much more than a technical experts to help your company through the process of fixing your IT issues and to find solutions preemptively such as software bugs, network problems, login credential issues and device compatibility.

You will like what we deliver as well as our service charges.

More Success Stories

An energy resource and conservation company in Southern California needed to fill 30 positions in less than three months ā€“ or risk losing up to $14 million in revenue each month. Using the Thor Methodology, The Thor Group was able to fully staff the open positions before the deadline.

A worldwide aerospace company partnered with the Thor Group over a period of several years. Over that period The Thor Group provided over 45 contractors to 15 different departments. The client managers continually complimented us on the quality of our candidates. Other candidates provided to this client include Unix Administrator, Oracle Software Engineer, C/SQL Sr Programmer Analyst, LAN/WAN Manager, RS6000 Specialist

Thor Group came through for us with a consultant who had Lotus and Domino Support expertise. We were then ableto reconfigure our email, calendar, instant messaging and forms for our clinical staff. We were very pleased with the quality of service provided by Thor Group.

Compare Staffing Services,
The THOR GroupĀ® & Consulting Firm

THORĀ® applies in depth understanding of todayā€™s technologies and industry processes with the most upā€toā€date methodology and best practices to ensure companies have access to business solutions that work within the defined budget.

Consulting Firm

Watch your budget
  • Consulting ļ¬rm controls project
  • High cost
  • Consulting ļ¬rm uses their available professionals on staff who may or may not have the desired expertise
  • Project scope expansion
  • Expensive change management process
  • Junior consultants at high bill rates

The THOR GroupĀ®

Valued Added model
  • Client controls project
  • Cost effective blended rates which positively impact your bottom line
  • Thorough prequaliļ¬cation process to understand your business & processes
  • Knowledge transfer ā€ contract to hire
  • Task breakā€down with % time on each task identifying solid candidates or consultants
  • Client interviews & selects preā€qualiļ¬ed consultants
  • High direct placement ratios

Traditional Staffing Services

Hope for the best
  • Generalist
  • Volume Process
  • A few skill-word searches
  • Email resumes
  • Client has extensive resume reviewing
  • No shows
  • Interviews, interviews, interviews
  • Hit or miss with turnover

What Our Clients Have To Say

We went to Thor when it was time to hire a new Controller. We do not have a CFO so this individual needed to be very well-rounded in accounting & finance as well as HR. Even though we are in a remote area of North Carolina, Thor was able to find a candidate that wanted to move to our area. We hired this individual and have been happy ever since. Kudos to Thor.
google-ratings
5/5
The Thor Group has been a valuable resource for the IT side of our company. The Thor Group was responsible for finding our Executive Director of Information Technology. The Thor Group has been a very good resource for us, and we definitely recommend their company.
google-ratings
5/5
The Thor Group has been providing us high-level consultants for our various projects in IT. Their resources assisted us with network design and AS400 programming and were highly successful in upgrading sales, manufacturing and internet applications. These Thor professionals worked very well in both the technical aspects and end user aspects of our priority projects. We definitely recommend their organization for the provision of technical resources.
google-ratings
5/5
Our regional medical center was upgrading or Meditech EMR version and our Project Manager who initiated the project announced he was leaving mid-project. This left us in a giant skill void and we needed to find a suitable replacement quickly. We partnered with Thor Group and they provided a very strong PM professional who at one point worked directly for Meditech.
google-ratings
5/5

Related Blog Posts

Connect With The THOR GroupĀ®

With companies as well as consultants and candidates, we understand todayā€™s job market and hiring environment. Whether you need remote, hybrid or on-site staff, we can help you find the right consulting, contracting or direct hire-FTE professionals. Our niche experts provide personalized service. We utilize the proprietary Thor Task Methodology that aligns with the clients as well as with consultants and candidates to help create win-win situations.

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