Introducing the Professionals – Software Training Specialists
Setting the stage for the importance of software training specialists in tech environments. The need
The THOR Group
August 27, 2024
Select Your Software/System Support, Helpdesk & Software Training Talent With Your Industry and Systems Experience On-Demand
- Available on a Consulting, Contracting, Temporary, Interim, Direct Hire or Executive Search Basis
- Remote, hybrid or onsite needs on a part-time, full-time or off hours basis are all options that our clients request
- Ask us about SOW, Business Requirements Document or Project Work
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See Software/System Support, Helpdesk & Software Training Professionals That We Provide Below.
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Software/System Support, Helpdesk & Software Training Professionals That We Provide
By viewing the profiles of our professionals, you will have an opportunity to see how they help companies make $ or save $ and/or contribute positively to their organizations.
When you expedite your search below you will also have available to you blogs that address the most frequently asked questions about your selected titles.
Software Support, System Support, Helpdesk & Training Pros
Could Your Staff Improve Productivity by Optimizing Their Use of Your Systems? To view 33 professional profiles, click the 3 links below:
Ready to Bring in a Systems Administrator or Systems/Network Engineer with Your Systems & Industry Experience? Take a look at 23 professional profiles by clicking the 2 links below:
Software Support, System Support, Helpdesk & Training Pros
Does Your Systems Users Perceive Their IT Issues Go in Circles? Take a look at 33 unique Software Support, System Support, Helpdesk & Training Pro profiles divided into 3 groups below:
Ready to Bring in a Systems Administrator or Systems/Network Engineer with Your Systems & Industry Experience? Take a look at 23 professional profiles by clicking the 2 links below:
Software Support, System Support, Helpdesk & Training Pros
Any Software Solutions Initiatives Needing the Help of a Software Trainer, Implementer or IT Support Analyst at your Company? To view 32 unique Software Support, System Support, Helpdesk & Training Pro profiles divided into 3 groups below:
Ready to Bring in a Systems Administrator or Systems/Network Engineer with Your Systems & Industry Experience? Take a look at 23 professional profiles by clicking the 2 links below:
What we’re known for best is helping you with your systems conversions, migrations, implementations and training of staff. By using The Thor GroupĀ® for professional resources that compliment your current vendor and consulting firms, you will find we are not just helping you get your work done, you will be receiving a better overall blended rate that lowers your expenses.
Quick Reference On What These Software/System Support, Helpdesk & Software Training Professionals Can Do For You
Is the Timing Right to Add an IT Support Pro or Software Trainer with Your Systems Expertise at your Company?
Could an IT support analyst/helpdesk specialist or software trainer with your industry & your systems experience help improve usage productivity at your company?
The Thor GroupĀ® provides IT support analysts/helpdesk specialists & software trainers with your industry & systems expertise on a consulting, contracting or direct hire basis.
Some of the tasks of the IT support analysts may include performing analysis of root causes of IT issues and developing checklists for reoccurring problems to name a few, while the IT helpdesk specialists may perform remote troubleshooting through diagnostic techniques and walk the customer through the problem-solving process among others.
On the other hand, the software trainers may handle various duties such as designing technical manuals using simple language, as well as conducting role-specific training on tools and programs to name a few.
These IT professionals have experience with systems such as Epicor, QuickBooks, Microsoft Dynamics, Salesforce, JD Edwards, Sage, SAP, NetSuite & Oracle as well as familiarity with additional ERP, CRM, SCM, HR, EMR and other systems.
Does Your IT Issues Go in Circles?
Would an IT helpdesk specialist/trainer or IT support analyst/implementer with your industry & systems experience help reduce issues and loss of productivity at your company?
The Thor GroupĀ® provides IT helpdesk specialists/trainers & IT support analysts/implementers with your industry & systems experience on a consulting, contracting or direct hire basis.
Additionally, we deliver developers, system administrators, systems engineers, project managers, SME’s, systems analysts, business analysts, database administrators, network administrators and solutions architects.
These professionals are so much more than a technical experts to help your company through the process of fixing your IT issues and to find solutions preemptively such as software bugs, network problems, login credential issues and device compatibility.
You will like what we deliver as well as our service charges.
Compare Staffing Services, The THOR GroupĀ® & Consulting Firm
THORĀ® applies in depth understanding of todayās technologies and industry processes with the most upātoādate methodology and best practices to ensure companies have access to business solutions that work within the defined budget.
Consulting Firm
Watch your budget
- Consulting ļ¬rm controls project
- High cost
- Consulting ļ¬rm uses their available professionals on staff who may or may not have the desired expertise
- Project scope expansion
- Expensive change management process
- Junior consultants at high bill rates
The THOR GroupĀ®
Valued Added model
- Client controls project
- Cost effective blended rates which positively impact your bottom line
- Thorough prequaliļ¬cation process to understand your business & processes
- Knowledge transfer ā contract to hire
- Task breakādown with % time on each task identifying solid candidates or consultants
- Client interviews & selects preāqualiļ¬ed consultants
- High direct placement ratios
Traditional Staffing Services
Hope for the best
- Generalist
- Volume Process
- A few skill-word searches
- Email resumes
- Client has extensive resume reviewing
- No shows
- Interviews, interviews, interviews
- Hit or miss with turnover
What Our Clients Have To Say
We went to Thor when it was time to hire a new Controller. We do not have a CFO so this individual needed to be very well-rounded in accounting & finance as well as HR. Even though we are in a remote area of North Carolina, Thor was able to find a candidate that wanted to move to our area. We hired this individual and have been happy ever since. Kudos to Thor.
5/5
The Thor Group has been a valuable resource for the IT side of our company. The Thor Group was responsible for finding our Executive Director of Information Technology. The Thor Group has been a very good resource for us, and we definitely recommend their company.
5/5
The Thor Group has been providing us high-level consultants for our various projects in IT. Their resources assisted us with network design and AS400 programming and were highly successful in upgrading sales, manufacturing and internet applications. These Thor professionals worked very well in both the technical aspects and end user aspects of our priority projects. We definitely recommend their organization for the provision of technical resources.
5/5
Our regional medical center was upgrading or Meditech EMR version and our Project Manager who initiated the project announced he was leaving mid-project. This left us in a giant skill void and we needed to find a suitable replacement quickly. We partnered with Thor Group and they provided a very strong PM professional who at one point worked directly for Meditech.
5/5
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Connect With The THOR GroupĀ®
With companies as well as consultants and candidates, we understand todayās job market and hiring environment. Whether you need remote, hybrid or on-site staff, we can help you find the right consulting, contracting or direct hire-FTE professionals. Our niche experts provide personalized service. We utilize the proprietary Thor Task Methodology that aligns with the clients as well as with consultants and candidates to help create win-win situations.
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