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Chief Ambulatory Officer (CAO)

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Other Health Information Manager Related Professionals Provided

  • Health Information Manager
  • Director of Health Information Management
  • Health Information Supervisor
  • Health Information Coordinator
  • Medical Records Manager
  • Health Data Governance Specialist

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Chief Medical Officer at Central Ozarks

Holland Haynie

I worked for Terry fresh out of clinical practice and was new to the business side of medicine. He took a chance on me. The learning curve was steep, and Terry was patient. His knowledge of the industry is unsurpassed. I learned a great deal from him.

U.S. Department of Veterans Affairs

Robert Jastromb

One of my first jobs out of undergrad was with the Thor Group and this experience really provided me with a nice foundation to build upon. As a less experienced employee, Terry empowered and entrusted me with a lot of responsibility that gave me the confidence to be successful.

Success Stories

Real hiring results from employers across industries.

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Chief Operating Officer

Surgical Care Affiliates

The Thor Group provided a successful executive search for a COO at a Healthcare company located in Houston, Texas. Thor identified the right candidate, and a COO was placed on a full-time basis.

OAS Builder

St. Mary’s Hospital

he Thor Group provided an OAS Builder to this Healthcare company located in Huntington, West Virginia to do hands on re-design of their clinical processes during a Siemens CPOE implementation.

Clinical Data Support

Cobre Valley Medical Center

We are a smaller sized medical center in rural Arizona and we were in process of upgrading our Meditech EDM module. We needed assistance in building the EDM dictionary and needed a clinical nurse who knew the Meditech system and understood our ED clinical workflow. 

Inpatient Auditor

R1 RCM

We are a nationwide medical coding and auditing outsourcing company and were in need of hiring an FTE Inpatient Auditor. Thor was able to provide multiple candidates with RHIA and RHIT credentials. 

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Chief Ambulatory Officer (CAO) FAQs

What are the challenges in hiring a Chief Ambulatory Officer (CAO)?

Hiring a Chief Ambulatory Officer (CAO) can be challenging because the role requires a unique blend of executive leadership, ambulatory care operations expertise, strategic planning, and healthcare business management. Candidates must understand outpatient clinic operations, physician practice management, patient access, revenue cycle, quality improvement, regulatory compliance, and digital health initiatives. Organizations often seek leaders who can oversee multiple ambulatory sites while driving growth, improving patient outcomes, and enhancing operational efficiency, making experienced executives highly competitive.

Yes. Healthcare organizations with outpatient clinics, physician practices, ambulatory surgery centers, or multisite ambulatory networks benefit from having a Chief Ambulatory Officer. This executive provides strategic leadership for ambulatory services, ensuring consistent operations, high-quality patient care, financial performance, and long-term growth across outpatient care settings.

A Chief Ambulatory Officer helps increase revenue by expanding ambulatory services, improving patient access, optimizing provider productivity, and enhancing patient retention. They help save money by streamlining clinic operations, reducing inefficiencies, improving resource utilization, and strengthening financial and operational performance. They also improve processes by standardizing workflows, implementing quality improvement initiatives, optimizing patient scheduling, and leveraging technology to enhance the patient experience.

The most relevant aspects of a Chief Ambulatory Officer’s role include ambulatory operations management, physician practice management, patient access, strategic planning, financial performance, quality improvement, healthcare compliance, workforce leadership, operational efficiency, digital health, performance analytics, and patient experience. Strong leadership, communication, financial management, and decision-making skills are essential for overseeing large outpatient organizations.

Most Chief Ambulatory Officers focus on expanding outpatient services, improving patient access, increasing provider productivity, enhancing patient satisfaction, optimizing financial performance, reducing operational costs, strengthening quality outcomes, and supporting organizational growth. They also work to improve care coordination and implement innovative ambulatory care strategies.

Key trends include telehealth and virtual care, digital front-door strategies, patient access optimization, value-based care, ambulatory network expansion, healthcare analytics, AI-powered scheduling and workflow automation, population health management, patient engagement technologies, and outpatient care transformation. Organizations increasingly seek leaders who can drive innovation while improving operational efficiency and patient outcomes.

Healthcare organizations are often most concerned about patient access challenges, provider shortages, operational inefficiencies, declining reimbursement, revenue cycle performance, patient satisfaction, regulatory compliance, workforce retention, and the growing demand for outpatient services. They also worry about scaling ambulatory operations while maintaining consistent quality of care. A skilled Chief Ambulatory Officer helps address these challenges by optimizing operations, improving financial performance, enhancing patient access, and leading strategic growth initiatives.