Below are the 4 IT Consultants, 4 IT Support Analysts & 4 Project Managers with NetSuite & other systems experience. The Thor Group® provides these and other NetSuite experienced professionals on a consulting, contracting or direct hire basis.

Select the Title Links for Additional Information on Each of These 4 IT Consultant Summaries

1. IT Consulting Manager, Developed a Strategy for ERP Identification & Vendor Engagement for Replacement Package using NetSuite, Vantage Point, Infor & Macola. Versed in NetSuite & JD Edwards. Worked in Professional Services & Automotive Industries.

2. Sr. IT Consultant, Worked on Projects such as NetSuite Onboarding, Network Upgrade, ADP System & Network Contract. Proficient in NetSuite, ADP HR & QNAP System Backup. Experience Working in a Nonprofit Organization & Electronics Company.

3. PMP Certified IT Sr. Manager, Provided Technical Project Management Consulting for Tier 1 & Tier 2 ERP Solutions. Adept in NetSuite, MS Dynamics, SAP One & Lawson (Infor). Work Experience in Public Accounting & Retail Industries.

4. IT/Webcast Specialist & Consultant, Balanced Multiple Webcasting Contracts that Involved Project Management, IT Support, NetSuite & 508 Compliance. Adept in NetSuite, XML & Adobe. Experience in Broadcasting & Web Services Industries.

Select the Title Links for Additional Information on Each of These 4 IT Support Analyst Summaries

1. IT Tech Support/ IT Support Analyst, Set Up Users & Group Accounts, Securing Network Resources with Shared-Folder Permissions in NTFS. Skilled in NetSuite, Backupify & Active Directory. Worked in IT Services & Ins. Industries.

2. Sr. Solution Consultant/IT Support Analyst, Worked as a NetSuite (Cloud ERP) API Developer & Integrator. Skilled in NetSuite, Oracle PL/SQL, Java, NoSQL & MS SQL. Experienced in Consulting, HVAC & IT Industries.

3. Assistant IT Director/IT Support Analyst, Designed & Developed Company’s E-Commerce Site with the Adobe ColdFusion Platform (version 11) & MySQL. Adept in NetSuite ERP, SuiteTalk & MySQL. Experience Working in Wholesale Industry.

4. Desktop Support Associate/IT Support Analyst, Troubleshot IT-related Issues & Errors in Desktops, Laptops & Mobile Devices. Well-Versed in NetSuite & Salesforce. Worked in IT Services & Steel Industries.

Select the Title Links for Additional Information on Each of These 4 Project Manager Summaries

1. Project Manager, Led Interfacing Projects with NetSuite, Oracle & AccountMate. Well-Versed in NetSuite & Microsoft Dynamics AX. Experience Working in Supply Chain Management & Retail Industries.

2. Senior Project Manager, who Implemented a “Single Sign On” Application Integration with Cornerstone, ADP, Box, HEAT, Mimecast, NetSuite, NetScaler, etc. Adept in NetSuite, ADP & ESNAPP. Worked in Storage Services & Telecommunications Industries.

3. Sr. Project Manager, Directed the Implantation of the NetSuite WMS Module for 4 Customers Based on Background in Microsoft Dynamics WMS. Skilled in NetSuite & Microsoft Dynamics WMS. Work Experience in Professional Services & Retail Industries.

4. ERP Project Manager, Performed ERP Implementations such as QuickBooks Enterprise to NetSuite, SAP to NetSuite & Dynamics to NetSuite. Adept in NetSuite, Amazon AWS & Veritas Backups. Worked in Web Development & Retail Industries.

You will find The Thor Group’s commitment to integrity & quality is reinforced by “Doing what we say we are going to do.”

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ID #: DG15107871

IT Consulting Manager, Developed a Strategy for ERP Identification & Vendor Engagement for Replacement Package using NetSuite, Vantage Point, Infor & Macola. Versed in NetSuite & JD Edwards. Worked in Professional Services & Automotive Industries.

What contributions could an IT consulting manager who worked in professional services and automotive industries bring to your organization? Educational background is composed of Associate Degree in Electronic Engineering, Bachelor of Commerce (Computer and Information Sciences) and Master of Business Administration. Technological expertise involves NetSuite, Vantage Point, Infor, Macola and JD Edwards.

Challenges like successfully completing an automotive mainframe (MVS/CICS) migration project from a datacenter to other DCs within 15 months were welcomed and successfully completed on a regular basis. While working in a professional services company as an IT consulting manager for an Infrastructure project, advised on strategy for DC migration (production and DR), as well as identified, evaluated (developed scoring matrix), and helped select co-location partner. This professional led the planning and execution of the DC migrations (test, DR, production) guiding IT technical teams from several companies. Part of the job was to provide guidance and vendor management to select replacement ERP for a company within 4 months. Moreover, has developed a strategy for ERP identification and vendor engagement for replacement package (Vantage Point, Infor, Macola and NetSuite).

Shared expertise by selecting, implementing and deploying ERP (Oracle’s JDE EnterpriseOne) for an automotive company in the US and in Canada, including implementation of JSOX compliance. While employed in an automotive company as a director for information technology, modernized Dealer Portal application suite using IBM’s WebSphere Portal platform with data integration to support over 2,200 dealerships and approximately 20,000 users. Furthermore, has rebuilt Vehicle Supply Chain application suite using IBM’s WebSphere Application Server to enable growth from an annual sales revenue of $840M to $1.4B in autos, $750M to $1.1B in motorcycles/ATVs, and $200M to $400M in marine outboard motors.

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ID #: JL15844197

Sr. IT Consultant, Worked on Projects such as NetSuite Onboarding, Network Upgrade, ADP System & Network Contract. Proficient in NetSuite, ADP HR & QNAP System Backup. Experience Working in a Nonprofit Organization & Electronics Company.

Would it be beneficial for your organization to employ a senior IT consultant with experience working in a nonprofit organization and an electronics company? Educational background involves Bachelor of Arts in English Language and Teaching, Master of Professional Studies-Travel Business Management and Master of Science in Computer Information Systems. Professional certifications include Digital Communication in Technology Management. Technical knowledge consist of NetSuite, Office 365, SharePoint Online, QNAP System Backup, Raiser’s Edge, SQL Database, ADP HR Time Tracking System, Momentum Telephony with IVR, Active Directory, Group Policy and Kaseya Network management.

Serving in a nonprofit organization as a senior IT consultant, worked on projects such as NetSuite Onboarding, Network Upgrade, ADP System, Concur Travel and Network Contract. This specialist has worked in multiple agile sprints implementing AMEX Travel, Concur Expense, Oracle NetSuite Applications with key responsibilities of managing requirement, documentation, and UAT activities. Also, has managed vendor relations with vigorous review of service agreements to ensure optimization of cost structure and service benefits through the active development of partnership. Moreover, has improved vendor process and negotiated 12 IT contracts, resulting in 25 percent cost savings.

As a senior IT consultant for the same company, consulted with strategic planning of IT integration of enterprise level financial, accounting, human resources and legal business processes platforms. In addition, has facilitated the process in enhancement projects, sprint deployments, system upgrades, communications and maintained documentations in project implementations to ensure objectives are achieved. Furthermore, has analyzed current practices of company network operations and recommended direction for infrastructure and application enhancements to ensure smooth delivery of computing services.

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ID #: MM15196100

PMP Certified IT Sr. Manager, Provided Technical Project Management Consulting for Tier 1 & Tier 2 ERP Solutions. Adept in NetSuite, MS Dynamics, SAP One & Lawson (Infor). Work Experience in Public Accounting & Retail Industries.

Would a detail-oriented IT senior manager with work experience in public accounting and retail industries fit in your organization? Educational background is composed of BA in Management and MA in Organizational Leadership. Professional certifications include Certified PMP, Certified Scrum Master and Six Sigma Green Belt. Application fluency and implementation experience consists of NetSuite, Workday, SAP ECC, Informatica, Oracle PeopleSoft, Salesforce.com, ServiceNow, Clarity, Kronos Workforce, MS Dynamics, JIRA, Tableau, Office 365 and MS Project Online. A Certified Project Manager with Fortune 100 experience in retail, gaming, and hospitality industries.

Some accomplishments included providing technical project management consulting for Tier 1 and Tier 2 ERP solutions for retail and healthcare sectors. While employed as an IT senior manager in a public accounting company, application focus areas included NetSuite, MS Dynamics, SAP One, Lawson (Infor).

Shared expertise by defining PMO processes and publishing guidance, as well as developing and implementing new professional performance evaluation standards for 43 project managers. Serving in a retail company as a manager of IS portfolio and project management, performed as manager responsible for PMO and finance teams for a 1,500-employee retail IT organization. Some of the tasks were serving as agile coach for teams transitioning to iterative development and delivery methods, as well as completing weekly OCIO reporting responsibilities. This included KPIs, metrics and enterprise milestones for 100+ capital projects and enterprise CapEx and OpEx expenditures. Moreover, has managed budget and planning process, including resource and vendor forecasts. Also, was responsible for vendor management, including SOWs and licensing agreements. Furthermore, has managed vendor relationships including contracts and evaluation with contract responsibility ranging from $500K-$7M.

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ID #: JBM16080669

IT/Webcast Specialist & Consultant, Balanced Multiple Webcasting Contracts that Involved Project Management, IT Support, NetSuite & 508 Compliance. Adept in NetSuite, XML & Adobe. Experience in Broadcasting & Web Services Industries.

Would a detail-oriented IT/webcast specialist & consultant with experience working in broadcasting and web services industries fit in your organization? Educational background is composed of Bachelor of Arts in English & Web Design Certificate Program. Technical tools expertise involves NetSuite, HTML, XML, JWPlayer, Wirecast, Viewcast, Mirror Image, Edgecast, Cisco Video Teleconference, Sony Vegas, Adobe Premiere CS3, Photoshop CS2/CS3, Dreamweaver CS3, Adobe PDF, and Windows/Flash Media Encoder.

Some accomplishments included serving as project manager for onsite webcasts involving oversight of A/V setup, camera crews, IT and site surveys, client relations, and issue resolution. Acting as an IT/webcast specialist in a broadcasting company, managed and assisted with numerous projects associated with the company and GMUIF initiatives. This professional supervised technical functions, including compliance, transcription, video editing and encoding, teleconferencing, digital asset preparation, and archive maintenance. Also, has expertly utilized a broad range of hardware, software, transmissions, networking devices, Windows systems, and peripheral equipment. Key achievements consisted of consistently maintaining successful operations for the company’s television service, satellite uplink/downlink, and webcasting; delivering comprehensive technical, administrative, and customer support. Also, has generated an additional revenue source by mastering in-house DVD/CD media production, a critical component required for developing retail deliverables. Moreover, has balanced multiple webcasting contracts with NTSB, FERC, DOJ, FCC and FMC that involved project management, IT Support, NetSuite, 508 compliance (sometimes multi-lingual), HD upgrades and maintenance, as well as a wide scope of testing equipment, firewall allowances, mobile technology, CDNs and encoding software.

Shared expertise by developing and implementing continuous design improvements which improved performance of encoding software via XML, as well as reducing load/seek times on Live and Archived transcripts resulting in savings of $50,000 relating to video editing and transcription. As a senior web production engineer in a web services company, key achievements were traveling nationwide to manage various streaming events with online audiences of 1K+ attendees. Furthermore, has overseen broadcasting and monitoring activities for in-house FDIC Board Meetings involving government and public audiences.

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ID #: ZR16056848

IT Tech Support/ IT Support Analyst, Set Up Users & Group Accounts, Securing Network Resources with Shared-Folder Permissions in NTFS. Skilled in NetSuite, Backupify & Active Directory. Worked in IT Services & Ins. Industries.

How can an IT tech support who worked in IT services and health insurance industries help your organization? Educational background is composed of Associate of Science in Networking System Administrator and Bachelor of Science in Network and Communication Management. Professional certifications are composed of Information Technology Infrastructure Library (ITIL) Certification of IT service management, Certified Cisco Network Associate (CCNA) and CompTIA A+. Technical skills consist of NetSuite, Backupify, Google Apps, Active Directory, VMware VSphere 5.0+, SyaAid Ticketing System, Mac configuration, IPhones and IPads, Apple ID, Airwatch, Java and Adobe deployment and configuration, as well as VoIP Cisco-Shoretel desk phone configuration, SolarWinds, WebEx, VPN, and other Applications such as Salesforce and Exigo.

Working with challenging issues such as being responsible for setting up users and group accounts, securing network resources with shared-folder permissions NTFS have vetted this specialist’s work experience. Serving in an IT services company as an IT tech support, applied business and technical support concepts to provide support to users as requested. Also, has managed user accounts ensuring that the appropriate levels of security are maintained while enabling users to complete their work effectively. Some of the duties were monitoring and management of desktops, servers and network devices, apart from monitoring of internet connectivity, as well as configuration, monitoring and management of backups.

With a “can do approach” in the area of assisting customers with security related issues, as well as approving and deploying updates in WSUS have been career objectives. While employed in a health insurance company as a support analyst, used Malware appliance with different applications, as well as Biometric MorphoManager and CCure900. Furthermore, has provided Level 1 and 2 support to address user related issues in order to effectively resolve reported issues.

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ID #: JC16082117

Sr. Solution Consultant/IT Support Analyst, Worked as a NetSuite (Cloud ERP) API Developer & Integrator. Skilled in NetSuite, Oracle PL/SQL, Java, NoSQL & MS SQL. Experienced in Consulting, HVAC & IT Industries.

Could the future success of your organization be helped by this senior solution consultant/ IT support analyst who worked in consulting, HVAC and health IT industries? Educational background involves Associate’s Degree and Bachelor’s Degree in Industrial Engineering. DBA skills are composed of Oracle RAC, Exadata, MS SQL, MS PDW, Sybase ASE, Sybase IQ, Teradata, Informix, DB2, PostgreSQL and Progress. Additional expertise includes NoSQL (HBase, Cassandra, MongoDB, CouchBase) as well as middle tier and messaging developer (C/C++, Java). Professional certifications consist of Certified Information Management Professional, Informix Warehouse Accelerator and Certified Teradata 12.0 Professional certifications.

Contributed to the organization’s success by serving as a PIM (Product Information Management) Ecommerce solution architect with InRiver PIM. While employed in a consulting company as a senior solution consultant, functioned as a technical lead for digital transformation projects, NetSuite (Cloud ERP) API developer and integrator. As a DW, BI, PIM architect in an HVAC company, performed as a lead data architect, with tasks of designing Data Warehouse, BI and PIM. Some of the duties were centralizing audit log design and development, writing complex SQL,TSQL codes for ELT/ETL and for reporting, as well as integrating with Oracle ERP (Finance and Manufacturing, Order Management System).

Supported organizational goals and objectives by architecting data and application solutions for billing and invoicing business processes of Surescripts HIE (Health Information Exchange) and EDI X12. While working in a healthcare IT company as a consultant, converted legal contracts (unstructured data) into structured business application and created automated billing as well as invoicing solutions. The billing application deployed on Oracle 12c and invoicing or metering solution deployed on Cloudera Hadoop, HBASE and Spark. Some of the programming languages that were used were Oracle PL/SQL, Scala, Java API, .Net., Oracle Enterprise Data Quality and ODI.

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ID #: CP15359187

Assistant IT Director/IT Support Analyst, Designed & Developed Company's E-Commerce Site with the Adobe ColdFusion Platform (version 11) & MySQL. Adept in NetSuite ERP, SuiteTalk & MySQL. Experience Working in Wholesale Industry.

Could the future success of your organization be helped by this senior web developer/assistant IT director with experience working in a wholesale company? Educational background is composed of BS in Electronics Engineering with specialization in Communications Systems, MS in Communications and Data Communication Networks as well as MS in Electronic Commerce. Software skills include NetSuite ERP, SuiteTalk, SVN, GIT, Eclipse, NetBeans, Dreamweaver, MySQL, Microsoft SQL, Microsoft Access, Adobe Photoshop, Illustrator and Flash.

Contributed to the organization’s success by designing and developing company’s e-commerce site with the Adobe ColdFusion platform (version 11) and MySQL, where customers get detailed information of the products, check inventory, prices, special offers and place orders online with current sales of $5 million/month. By using SOAP, has created Web Services to upload the online orders in the company’s NetSuite platform.

Supported organizational goals and objectives by designing and developing company’s intranet with the Adobe ColdFusion platform (version 10). Among the business applications developed for the INTRANET are sales graphs and reports, salesman commission reports, price sheet builder, inventory search, online training programs, document management, event calendar, and group webmail. As a senior web developer/assistant IT director, has directed design, installation and support of the computer and network infrastructure of the Company, interconnecting more than 150 PCs in 23 locations, using “Virtual Private Network” technology with Sonicwall appliances and Windows servers. Also, has configured and maintained the Windows Web Servers and IIS.

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ID #: MB15767144

Desktop Support Associate/IT Support Analyst, Troubleshot IT-related Issues & Errors in Desktops, Laptops & Mobile Devices. Well-Versed in NetSuite & Salesforce. Worked in IT Services & Steel Industries.

Is impacting your organization with a desktop support analyst associate with work experience in IT services and steel industries a current business consideration? Educational attainment is composed of Computer Networking and Engineering. Professional certifications include Dell Desktop and Laptop, A+ and CCNA Certifications. Technological know-how consists of NetSuite, Salesforce, Cisco, TCP/IP, LAN/WAN, WIFI, DHCP, DNS, Mitel VoIP, Fonality VoIP Admin, 8×8 VoIP Admin SaaS, Cisco Meraki Routers, Switches, APs, and Network Security.

While employed in an IT services company as a desktop support analyst associate, has imaged and configured Windows 7 desktops and laptops, as well as troubleshot all IT related issues and errors related to desktops, laptops, Mac’s and mobile devices. Also, has used Service Now Ticketing system to create and update user’s tickets, as well as deployed and configured Cisco IP phones.

Being the help desk support/Windows system admin in a steel company, has configured and deployed 95 IGEL Thin Client into the production environment. Some of the duties were imaging and configuring New Windows 10 desktops and laptops, as well as troubleshooting all IT-related issues and errors related to desktops, laptops, Mac’s, and mobile devices. This professional also created IT related user documentation for the IT department. Serving as a level II/III desktop support, has provided technical support for 120+ professors and staff members. Additional responsibilities were installation of anti-virus and other school related software, as well as identifying and correcting or advising on operational issues in client computer system.

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ID #: VG15540489

Project Manager, Led Interfacing Projects with NetSuite, Oracle & AccountMate. Well-Versed in NetSuite & Microsoft Dynamics AX. Experience Working in Supply Chain Management & Retail Industries.

Would hiring a project manager with experience working in supply chain management and retail industries help meet the needs of your organization? Educational attainment involves BA in International Economic Relations and BBA in Computer Information Systems. Software expertise is composed of NetSuite, Oracle, Progress, SQL, MS Project, Crystal Reports, Microsoft Dynamics AX and Optio.

Acting as a project manager in a supply chain management company, performed business analysis and operations assessments, as well as carried out presale and post-sale demos for prospective customers. Some of the tasks were assisting in BAT, UAT and go live support for a major parts distributor in Canada, as well as leading interfacing projects with NetSuite, Oracle and AccountMate. Also, has designed and managed the development of POS system and its integration into a family of core products.

While working for a retail company as a director of management information systems, built and led MIS department team to provide support and development of 7 in-house information systems. This specialist was directly involved in developing strategies to overcome business operations challenges while minimizing impact/risk to the company and being fiscally responsible. Moreover, has driven a significant increase of 70% in annual revenue by implementing electronic commerce solutions with key partners. A key accomplishment was reducing inventory inaccuracy and theft events by 30% resulting in savings of over $250K. Furthermore, has implemented complete modernization of Point of Sale (POS) system, as well as established collaborative environment between internal IT teams and 3rd party vendors (FDMS and FexCo).

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ID #: JE15984028

Senior Project Manager who Implemented a "Single Sign On" Application Integration with Cornerstone, ADP, Box, HEAT, Mimecast, NetSuite, NetScaler, etc. Adept in NetSuite, ADP & ESNAPP. Worked in Storage Services & Telecommunications Industries.

Could the future success of your organization be helped by this senior project manager who worked in storage services and telecommunications industries? Educational attainment is composed of Bachelor’s degree in Computer Science. Technical skills include NetSuite, ADP, ESNAPP, Microsoft Azure, Visio, Remedy, MS Active, PeopleSoft, Active Directory, SharePoint and Office 365.

Contributed to the organization’s success by being responsible for all Info Sec Internal Audit cleanup projects to include PCI, PWC and ISO. While employed as a senior project manager in a storage services company, worked closely with the internal audit and risk management departments assisting in process, procedure and training. Also, has implemented an SSO “Single Sign On” application integration with Cornerstone, ADP, Box, HEAT, Mimecast, NetSuite, NetScaler, etc. Key tasks were working with vendors and HR team to implement an HRIS/HCM system from requirements gathering to implementation, as well as leading a cyber security response initiative implementing process, procedure and training response to cyber-attacks. Moreover, has implemented a cloud call center software for sales and service center, as well as developed the architecture build and requirements with the telecom team and vendors. This project manager managed large scaled projects with cost upwards of 3M tracking from beginning to end, as well as managed all cyber security initiatives working closely with legal, insurance, risk management, and security/ network teams.

Supported organizational goals and objectives by working with the engineering and development department on the tracking and management of upgrades to towers. Serving as an engineering development project manager in a telecommunications company, has controlled assets within the company’s scope managing the budget and upgrades. Furthermore, has managed sites within the Carolinas with the assistance of technicians, engineering, Duke, RF managers and major telecommunications/ wireless companies.

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ID #: PA2689560

Sr. Project Manager, Directed the Implantation of the NetSuite WMS Module for 4 Customers Based on Background in Microsoft Dynamics WMS. Skilled in NetSuite & Microsoft Dynamics WMS. Work Experience in Professional Services & Retail Industries.

Is impacting your organization with a senior project manager with work experience in professional services and retail industries a current business consideration? Educational attainment involves BS in Accounting and MBA in Management Information Systems. Software know-how is composed of NetSuite and Microsoft Dynamics WMS.

While employed in a provider of SaaS business management software suites as a senior project manager for professional services, guided multiple concurrent projects from conception to implementation in addition to clearly defining and delivering detailed key business software requirements in a collaborative environment. Accomplishments included identifying multi-country VAT (Value Added Taxing) requirements that were not addressed in the original Scope of Work. Also, has conducted meetings between client and NetSuite management to modify the document. Final document was signed by client and turned over to developers. This project manager was assigned as project leader to implement the software in a large jewelry manufacturing company based on extensive experience in the industry. Moreover, has directed the implantation of the NetSuite WMS module for 4 customers based on background in Microsoft Dynamics WMS. Defined the requirements for an ATP (Available-to-Promise) script that the standard software could not accommodate.

As a senior project manager in a retail company, managed the development and implementation of programs to calculate and report Canadian government taxes (PST, GST, HST) after the Company acquired duty-free stores. Scoped and managed the implementation of an inventory and accounts payable tracking system for dutiable goods in bonded warehouses. Full accountability to the US Customs and Border Protection (C&BP) Agency had to be met. This eliminated major fines ($12,000 to $15,000) charged from government audits. Furthermore, has directed project to build interfaces and ensure compliance between ancillary systems and central Microsoft Dynamics accounting as well as financial reporting system.

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ID #: DB15836242

ERP Project Manager, Performed ERP Implementations such as QuickBooks Enterprise to NetSuite, SAP to NetSuite & Dynamics to NetSuite. Adept in NetSuite, Amazon AWS & Veritas Backups. Worked in Web Development & Retail Industries.

Would hiring an ERP project manager who worked in web development and retail industries help meet the needs of your organization? Educational attainment is composed of Associate in Business Administration. Professional certifications/licenses include CompTIA Network+ Certification, CompTIA A+ Certification, CompTIA I-Net+ Certification, Microsoft MCSE, CIW Associate and Citrix Certified Administrator. Technical skills involve NetSuite, QuickBooks (Enterprise and Online), VMWare/vSAN, Amazon AWS, BASH scripting, VEAAM and Veritas Backups.

Acting as an ERP implementation architect/ERP project manager in a web development company, budgeted, architected and collaborated with other technical and non-technical entities at many customer’s operations for their infrastructure needs going forward. As part of ERP/CRM change, made connections with new vendors, customer types and internal/external entities to address issues with growth, industry changes and other issues specific to those companies and their internal workflows. ERP implementations included VFP to NetSuite, QuickBooks Enterprise to NetSuite, SAP to NetSuite and Dynamics to NetSuite. Also, has served as a self-employed technical admin and business process consultant for 22 clients ranging from lawn care to hospitals to retail to hospitality, focusing on SAAS implementations where possible. Moreover, has finished six major ERP/MRP installations from scratch and three mid-project on-boards to fix specific issues with implementation.

While working for the same company, developed, recommended, configured, supported and trained staff at different companies where ERP or CRM implementations were completed, including department and specialty task training related to workflows and process changes. In addition, has achieved continuous improvement milestones set for clients, keeping projects on budget and on task, apart from specifying KPIs for improvement after the initial statements of work were completed.

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