Below are the 3 Project Managers, 4 Systems Analyst & 3 SME's with NetSuite and other systems experience. The Thor Group® provides NetSuite project managers, systems analysts & SME's on a consulting, contracting or direct hire basis.

Is impacting your organization with a senior IT project/program manager who worked in IT services and financial services industries a current business consideration? Educational attainment involves Bachelor’s in Computer Science and Engineering as well as Master’s in Computer Science. Professional certifications include Project Management/Scrum Master (PMP/CSM) and highest certification in Communication and Leadership (DTM), by Toastmasters International. Technology stack included NetSuite, Oracle Flexcube DDA 12.0.3, Java 7, WebLogic 10, MS SQL Server, Oracle 11g, Montran GPS 3.5, TIBCO Business Works, SAP Business Objects XI-2, HPE PPM, CA Clarity, Agile/Scrum, SharePoint, Jira 6 and MS Project.

While employed in an IT services company as a senior IT project/program manager, led on-site enterprise transformation projects for organizations. This professional managed simultaneous cross-stream IT transformation and regulatory initiatives with complex dependencies and moving timelines such as system build-outs, infrastructure upgrades, legacy sunsets and roll-out of payment processing, wealth management, FX, risk and regulatory solutions like 871m using Waterfall and Agile/Scrum SDLC models. Also, has performed business analysis to create project scope and forecast resource needs, budgets and timelines. Formulated project plans, dashboards, status reports and RAID logs that highlighted cross-stream progress, risks, issues, dependencies, etc., as well as created BRDs, FRDs, project charters, and IT roadmaps.

Part of the job as a senior IT project/program manager was to lead regular working-group meetings with external (clients, etc.) and internal (C-level, IT, operations, sales, support, etc.) stakeholders to convey status, as well as manage expectations and foster relationships. In addition, has coordinated resources across departments to achieve project goals, as well as resolved issues and conflicts as a scrum master and program manager. Furthermore, has negotiated SOWs, contracts and RFPs with external vendors, as well as participated in peer PM groups to leverage ideas.

What contributions could a project management/corporate trainer with work experience in consulting and software industries bring to your organization? Educational attainment involves BS in Accounting with Concentration in French Studies. Professional certifications are composed of Advanced Project Management Certification and Certified Scrum Master certification. Software expertise include NetSuite, Salesforce, Sage 50 & 100, MS Project, Articulate 360, QuickBooks, Primavera and WordPress.

Challenges like optimizing existing ERP systems ensuring best practices, as well as developing business and marketing plan to implement business and obtain funding for startup were welcomed and successfully completed. Serving in a consulting company as a project management/corporate trainer, has worked on several NetSuite engagements and has served as a project portfolio manager for several key projects in technology for a company. Some of the accomplishments were acquisition integration in telecom for newly purchased subsidiary, developing NetSuite training materials for various clients, training Waterfall and Agile including Scrum and Kanban, as well as performing various business analysis functions for insurance company and a healthcare provider. Part of the job was implementing budgeting models for inventory management, as well as managing consolidations and reporting during a merger of two major mobile phone companies. Performed risk analysis and assessment of potential exposure on miscalculated mortgage interest.

Shared expertise by establishing finance, accounting, and HR functions for privately-held medical software company. As a director of finance in a software company, implemented Sage ERP including system administration, training, report creation and dashboards. Led major federal contract RFPs and extensions of existing contracts, as well as managed multiple audits for federal, state and other external entities. Championed treasury functions involving cash flow management and securing lines of credit. Furthermore, has oversaw implementation of human resources and procurement functions.

Would it be beneficial for your organization to employ a senior project manager with experience working in software and aviation industries? Educational attainment involves BS in Mathematics/Computer Science. Technological know-how involves NetSuite, Microsoft Project and Project Server, Oracle, SharePoint Admin, Primavera, JIRA and Nimsoft.

Serving in a software company as a senior project manager, led the project management of a large Workers’ Compensation insurance website. Managed a team of nine IT professionals including business analysts, developers and quality control analysts, using Agile methodology. Responsible for ensuring that in-house and customer projects were delivered in scope, on-time, in superior quality and on-budget. Some of the tasks were creating, monitoring and executing project plans and implementation contracts, as well as working closely with the company’s technical management to create and manage release scope, schedules, project artifacts, and budgets. Also, has used OpenAir (NetSuite) for resource project scheduling and budget management.

As a program manager in an aviation company, led a large infrastructure redesign of the data center and conversion to a full UCS (Unified Computing Services) using VBlock technology. Position included a high degree of management and coordination of Architects, SysAdmin and infrastructure engineers, as well as vendor relationship management. The program objectives included the network isolation of aviation customer facing digital applications, 7K networking redesign and creation of a Disaster Recovery environment. This manager has used JIRA for resource tasking and issue tracking, along with Primavera for project schedule and budget management.

What contributions could an ERP analyst/implementation consultant/senior business systems analyst with work experience in SaaS provider and paint industries bring to your organization? Educational attainment involves Associate of Applied Science in Business Management. Professional certifications include Certified Scrum Master (CSM). Technical skills are composed of NetSuite ERP, NetSuite CRM, NetSuite SuiteCommerce, IBM Maximo ERP, Fidelity Information Systems, JAMA, Cognos, SAP ERP and SAP CRM.

Challenges like reviewing Statement of Work and preparing Business Process Questionnaires for the clients to complete with their high-level needs within the purchased modules were welcomed and successfully completed. Acting as an ERP analyst/implementation consultant in a SaaS provider, was involved in the delivery of implementation services to numerous clients. Instrumental in creating successful designs and solutions based upon the customer’s needs. Performed all client facing duties involved in the consulting practice and service delivery functions. Participated in onsite Business Process Mapping/Requirements Gathering sessions with clients and prepared Business Requirements Documents (BRDs). Also, has drafted Functional Requirements Documents (FRDs) for any client needs that were not a native functionality in the system. Moreover, has led the configuration and walk through sessions to ensure client’s understanding of the system. In addition, has supported numerous clients simultaneously and ensured that work was coordinated across the NetSuite project team.

Shared expertise by responsible for overseeing all system related development of NetSuite ERP solution, as well as being involved managing an off-shore development team. Serving in a paint company as a sr. business systems analyst/project coordinator, has performed front-end configuration for user forms and systems within NetSuite ERP. This specialist was tasked with identifying, documenting and determining ERP user Standard Operating Procedures. Furthermore, has designed user reports utilizing NetSuite saved searches.

How can a sr. business/IT systems analyst with work experience in surveying and retail industries help your organization? Educational attainment involves Bachelor in Computer Science. Technical skills include NetSuite, Tableau Reporting, Business Objects Enterprise XIR2, XI 3.1, WebI Reporting, Xcelsius Dashboard Designer, Informatica 8.6.1, Crystal Reports, URL Reporting, MS Office, Toad, Zycus, Zuora and Salesforce.

Working with challenging issues such as planning, reviewing and leading change configurations and customization requests, as well as working with cross functional team sales and finance to implement proper solutions have vetted this specialist’s work experience. Serving as a sr. business system analyst in a surveying company, managed and created customizations, workflows, custom objects, new functionality and SuiteApps based on evolving business needs. Maintained proper system access for all roles, as well as supported end-user requests for new searches, reports, KPIs and dashboards. Part of the job was to develop, test and deploy custom application extensions using system API and 3rd party tools. Also, has ran business process testing for ongoing NetSuite upgrades.

With a “can do approach” in the area of assisting in evaluation of IT systems for Finance, Procurement, Operations and HR in inventory, forecasting as well as process implementation have been career objectives. Acting as a sr. business/IT systems analyst in a retail company, was responsible for overseeing enhancements, integration, deployment, training and support of these tools and systems. In addition, has participated in business process discovery efforts, engaging with business users and understanding their immediate needs, apart from developing scalable solution proposals to address both the immediate and future growth plans of the company in areas of finance, demand-supply management planning and execution, as well as sourcing and procurement. Furthermore, has partnered with business community to gather, consolidate and document business requirements as well as end-to-end process flows.

Would hiring a senior NetSuite analyst/developer with experience working in a software and cloud computing industries help meet the needs of your organization? Educational attainment involves BS in Business Administration with emphasis in Computer Information Systems. Technical skills include NetSuite SuiteScript, Salesforce, Oracle 10g/Oracle 11g; Microsoft SQL Server 2012; Microsoft SQL Server 2008 R2 and Microsoft SQL Server 2005.

Acting as a senior NetSuite analyst/developer in a software company, developed and troubleshot SuiteScript integrations between NetSuite and customer facing portal. Some of the tasks were driving remediation/closure of support requests, resolving via scripting changes, as well as being responsible for identifying defects/issues in JavaScript/SuiteScript codebase. Part of the job was to manage inbound support requests and provide on the ground support to users as well as engage with business owners. This specialist has assisted in the development of dashboards and KPIs.

While working for another software company as a developer for integrations, duties involved troubleshooting and debugging of integrations between NetSuite and Salesforce. These integrations were developed using Dell Boomi. Also, has developed process for checking in NetSuite SuiteScript code into GitLab. Serving as a client manager in a cloud computing company, has served as a member of a team responsible for managing and addressing customer software defects and increasing customer satisfaction. Additional responsibilities were working with departments within NetSuite (Professional Services, Support, and Development) to resolve customer software issues. In addition, has managed customer expectations as to when software defects would be resolved.

Would a detail-oriented NetSuite admin/system analyst with experience working in a courthouse and the retail industry fit in your organization? Educational background is composed of Bachelor of Technology and Masters in Information Systems. Applications skills include NetSuite One World ERP, Oracle SOA Suite and Enterprise Service Bus(ESB), Salesforce, Coupa, Concur, eRequester and Oracle Applications.

Some accomplishments included customizing NetSuite application to meet customer’s business requirements, including design and development of automations. Acting as a NetSuite admin/system analyst, some of the responsibilities were extensively working with users to customize their dashboards and building unique dashboards to publicize onto specific roles, as well as getting involved in functional testing of scripts that includes automatically creating expense lines and associated journal entries for vendor bills. Part of the job was to create detailed Functional document for functional customization and solution, as well as migrate expenses, invoices, customer payments and journal entries to NetSuite. Additional responsibilities were performing Client Walkthroughs of NetSuite and custom modules, as well as using experience in supporting day to day post-production issues, gathering new requirements and testing application to meet the requirements. It included documentation and user training on new processes.

Shared expertise by working on Suite Bundler to deliver and deploy NetSuite customizations to the production environment from sandbox. This professional has supported end-user requests for new saved searches, reports, KPIs and dashboards, as well as worked extensively on CSV imports to add or update data in NetSuite as per client specifications. Furthermore, has developed workflows for various actions such as Send Email and Set Field functions.

Would a detail-oriented subject matter expert-managed IT services with extensive experience working in an office automation company fit in your organization? Educational attainment is composed of Masters of Business Administration in Sales and Marketing. Skills and expertise are composed of NetSuite, Microsoft Dynamics, Daylite, ConnectWise and Salesforce.

Some accomplishments included promoting and selling managed IT services, as well as developing the department internally and assisting or training 70+ sales staff to market the company’s managed IT services offering. Serving as a subject matter expert for managed IT services in an office automation company, has managed and oversaw an IT team which consisted of the vCIO (virtual CIO) and onsite IT technicians of 3 branches.

Shared expertise by assisting sales team in qualifying a potential IT customer, as well as preparing an IT assessment document, understanding critical business needs and workflows. Some of the tasks were designing a solution and proposal to upgrade the current IT environment of the prospect, as well as collecting and analyzing customer needs to identify sales opportunities, design selling strategies and tactics for those opportunities with the sales representative and close deals. This specialist managed the vCIO and onsite IT technicians, as well as wrote scope of work, prepared project plans and managed client onboarding. Furthermore, has conducted quarterly IT health check reviews, as well as discussed future project and upgrade plans aligning client environment with POA IT hardware stack.

How can a sr. customer service representative who worked in healthcare equipment and home security/surveillance industries help your organization? Educational attainment involves Bachelor Arts in Communication Arts. Software knowledge is composed of NetSuite, Oracle, Salesforce and QAD.

Working with challenging issues such as being instrumental in the establishment of commercial launch of nasal implants in the order processing and collaborating with management and systems administrator during discussions to drive process improvements have vetted this specialist’s work experience. As a sr. customer service representative in a healthcare equipment company, has seamlessly transitioned from paper system of record to implementation of CRM (Salesforce.com) system, through integration with ERP (Oracle/NetSuite) system, to now being a completely paperless order entry process. Also, has communicated and participated in continuous process improvements that could prevent recurring errors in the integration of data between Salesforce.com and NetSuite. This specialist also processed orders from ENT consultants (sales representative) or directly from the office, surgery center or hospitals as well non-charge replacement orders to support the RMA process and Clinical studies orders. In addition, has maintained accurate and current data for accounts in Salesforce.com.

With a “can do approach” in the area of selecting a contact center for the company to use for customer support have been career objectives. As a customer care specialist for a smart home surveillance system company, has written the company’s Customer Service Voice that designed and developed the culture where future customer care specialists will be trained as customer advocates for the company.

Would it be beneficial for your organization to employ a functional-technical subject matter expert (SME) who worked in system integration and communications industries? Educational attainment is composed of Master of Science in Computer Science and Engineering as well as Doctor of Philosophy in Computer Science and Engineering. Professional certification includes Cybersecurity Information Assurance and Security Certificate. Software skills consist of Oracle’s NetSuite (One) OneWorld CRM-Ecommerce Services Resource Planning (SRP), NetSuite 2017.1 (NS2) Advanced SuiteCloud, IDE SuiteFlow, SuiteScript, SuiteTalk Developer SME, SAP, Apache Hadoop, Ambari, Pig, Sqoop, Hive and Flume.

Serving in a systems integration company, worked on e-Commerce Consulting Deliverables-Hybrid Transactional Analytic Processing (HTP) installing High Performance Computing (HPC) and creating Business Innovations via HTAP Distribution Financial Manufacturing Applications. This specialist has served as a CloudFlare Protection Specialist, routing web communities through intelligent global networks automatically optimizing the delivery of web pages, hence, allowing visitors the fastest page load times and best performance. Also, has blocked threats and limited abusive bots/ crawlers from wasting bandwidth and server resources resultant CloudFlare-powered websites to see a significant improvement in performance and a decrease in spam and other attacks. Moreover, has functioned as a chief architect broker for Oracle’s NetSuite-Subject Matter Expert (SME) Multilingual Financial Knowledge (MFK) customizing NetSuite 2017.1 SuiteCloud International development platforms.

As a system management deliverable professional in a communications company, provided Portlet Scripts enabling definition and publishing of custom dashboard content and external data feeding on NetSuite dashboards via HTML5 and RSS. In addition, has performed as a SuiteScript lead PM using a combination of JavaScript, objects and functions, interacting with multiple NetSuite environments, returning robust on-demand host applications. Furthermore, has served as a functional-technical SME installing, fine-tuning, and teaching into production NS SuiteScript tool-set to developers, customers, and partners using peer to peer hosting building user functions, business process flows, and applications.