Below are the 7 IT Directors/Managers & 7 CIO's with multiple industries & other systems experience. The Thor Group® provides CIO or IT director/manager with your industry & systems expertise on a consulting, contracting or direct hire basis.

What contributions could a director of information technology who worked in signal switching, technology and retail industries bring to your organization? Educational attainment is composed of AS in Computer Science. Areas of expertise consist of Epicor ERP, Windows Server, VMWare, Veeam, SQL Server and MS Exchange.

Challenges like leading the successful implementation of Epicor E9, a client-server system utilizing Microsoft SQL Server 2008 running on Windows 2008 Server along with Windows 7/10 clients were welcomed and successfully completed on a regular basis. Serving in a signal switching company as director of information technology, analyzed and reengineered business rules during implementation to streamline business processes. Other duties were creating sandbox system to upgrade ERP to Epicor 10 Windows 2012 and SQL 2014 Database, utilizing Windows 7/10 clients, as well as migrating live database to sandbox and testing all customizations/ reports. Additionally, developed and documented functional specifications that defined the objectives, business/ information flows, and requirements of new applications/enhancements to Epicor ERP with a focus on enhanced productivity.

Shared expertise in another job by leading the successful implementation of Infor SyteLine, a client-server system utilizing Microsoft SQL Server 2005 running on Windows 2003 Server along with Windows XP Professional clients. The implementation included an EDI solution with several trading partners. As a chief information officer in a retail company, analyzed and reengineered business rules during implementation to streamline business processes. Since implementation, reduced average ship time from over five days to three days and improved on-time shipments from 84% to over 95%.

What contributions could a director of IT with work background in manufacturing, machinery and professional services industries bring to your organization? Notable accomplishments include providing insightful technology and systems leadership focused on process improvement and customer satisfaction through quality business systems. Educational attainment includes a Coursework in Computer Science towards a Management Information Systems Degree. This individual is a Certified Microsoft NAV Solutions Developer, Project Management Professional, Certified Computing Professional and Certified Systems Professional. Software know-how consists of MS Dynamics, Oracle, MAS 90, Sage 200, Navision Attain, BusinessWorks, QuickBooks and other Microsoft products.

Challenges like leading the initiative to optimize utilization of and upgrade for MS Dynamics AX, as well as providing IT strategic and tactical leadership, including defining and refining business practices for a privately held manufacturing enterprise with a global reach were welcomed and successfully completed. This specialist consolidated operations from two plants into new corporate headquarters.

Part of the job was to lead various projects for spend optimization/reduction. These initiatives reduced telecom expense by 50% through new contract negotiation, as well as reduced outstanding helpdesk tickets from 50+ average days open to 5+ and a number of open tickets from 150 to 20. Moreover, this director was directly responsible for supporting Oracle EBS 11i and developing 12c upgrade readiness assessment, as well as implementing new IT customer service standards for support delivery.

The future success of your organization could be helped by this director of IT who is proficient in PeopleSoft ERP, with experience in construction and engineering industries. Technical competencies involve PeopleSoft ERP, Salesforce Service Cloud, JD Edwards and SAP.

Key accomplishments covered evaluating, transforming and directing an underdeveloped IT group into a responsive, proactive and customer focused team, setting up Project Management Office and creating the project portfolio to govern all projects in the IT enterprise. This improved on-time project delivery by 25%. The personnel/staff were mentored in project management such as scope, schedule, budget, status reporting and logging issues.

Other tasks involved business case/ROI development, promoting the development of sound recommendations with a high probability of success and developing/integrating a number of web applications (including ecommerce apps) with the corporate PeopleSoft ERP system. This specialist successfully facilitated the migration of PeopleSoft ERP (including HR, Payroll) from an obsolete platform to a stable infrastructure and application environment.

What contributions could an IT manager, with senior experience in multi-company and multi-divisional projects for domestic and international businesses, through information technology services and solutions bring to your organization? Highlights of qualifications include deploying ERP systems, integrating ERPs from divisions and building project management office and methodology. Technological background comprises of JD Edwards, Oracle, SAP, Great Plains, Navision, Sage100/MAS200, Cognos, MSBI, Hyperion, Saleforce.com, SharePoint and Exchange.

While employed in a medical devices company as an IT director, leading the ERP deployment of JD Edwards at the medical division was a primary responsibility. Project was done on time and under budget, representing immediate business performance improvements of 15%. The implementation of the MDET (Medical Device Excise Tax) project as part of government mandate to pay additional taxes and reporting on it for all US divisions was carried out.

As a regional IT manager for the same medical devices company, part of the job was to run ERP upgrades of QAD’s MFG/Pro for Chile, Argentina and Mexico as well as implement new ERP in Brazil and newly opened Colombia office. The implementation of quality tracking and alerting system, which synchronized information from the transactional systems quality (system), was completed. Additional duties consisted of improving operations and distribution departments with a system-follows-the-process approach to establish and customize the ERP to adjust to the needs of the business.

Can the future success of your organization be helped by this director of IT with a successful track record for turning around distressed IT environments and aligning them with business needs to help drive success for organizations? Core competencies include skills in the design and delivery of highly effective technology solutions in support of demanding business environments. Technological know-how consists of SAP ERP, Salesforce CRM and B2B Ecommerce.

While working for a retail company as a director of information technology, overseeing systems/technology initiatives and day-to-day systems development for select divisions was a primary responsibility. Focus areas included SAP SD/MM configuration-development, B2B/B2C ecommerce web development, EDI integration, process improvement and project management. One notable accomplishment was successful restructuring of SAP resources resulting in 70% reduction in headcount and $1.5M in overhead costs while improving user satisfaction with internal SAP support.

Serving in a manufacturing company, one key achievement was successfully improving a SAP implementation by building relationships with key stakeholders and business leaders to accurately define system objectives. The management of multiple warehouse management system projects involving the integration of Diamond Phoenix Carousel systems and Teklogix Mobile RF Terminals with SAP was carried out. This initiative dramatically increased efficiency, accuracy and overall productivity within distribution operations. Other tasks involved leading the integration of a B2B ecommerce site with the company’s SAP system to allow accounts to create orders and view order status online, significantly reducing the work load on customer service.

What can a director of IT with experience in manufacturing, real estate and business services industries, as well as knowledgeable in Sage 100, Sage CRM, Salesforce, ADP and SAP do for your organization? Technical competencies consist of Sage 100, Cognos Impromptu, SAP, BusinessObjects, Salesforce, ADP, Cisco Systems & Network Maintenance/Setup, Platinum, SaaS, Sharefile, QuickBooks, SalesPad GP, Crystal Reports, FAS, Concur, vSphere, vCenter, CODA accounting, SQL, AD MS Exchange, BackupExec, SEP, Ecommerce and Solar Winds. Educational background includes B.A., Business Administration/Finance.

Key roles were planning, organizing and executing all technology functions for this leading manufacturer of air freshening products. Directing many application and migration upgrades in addition to infrastructure upgrades were part of the duties. The upgrade was efficiently managed from BusinessWorks to Sage 100 ERP (formerly known as Sage 200). Tasks covered developing and designing custom reports to fulfill specific needs for the A/R department, sales department and executives including sales invoice details w/cost and gross profit %, commissions, invoices/payments by customer, sales by product-by salesperson/customers and sales by customer.

Custom tables and fields were created to track other non-standard information in the system. Specific needs were met and reporting was more efficient. Responsibilities were comprised of successfully implementing Sage CRM and previously tracking using Excel only. Multiple custom reports were designed, such as account manager breakdown and customer notes resulting in easier and more efficient reporting for sales team and sales executives. The job involved creating new screens and fields to track non-standard details in order to report on this information. This individual created MS Excel models for more streamlined reporting.

Will your organization benefit from hiring an IT manager who worked in a pediatric surgical hospital system and a medical business service provider? Technical background is in using SAP Customer Relationship Management (CRM), SAP BusinessObjects and NextGen EPM/EMR.

Employed in a pediatric surgical specialty hospital system, duties were developing and managing a nascent physician referral management function within twenty (20) hospitals / market areas. The work required the re-implementation of the SAP Customer Relationship Management (CRM) software platform, as well as the coordination of software training for 30+ hospital-based physician liaisons. This also called for the implementation and management of basic system-wide monthly physician referral activity / productivity reporting. Part of the job also included overseeing/guiding the referral registration and referring physician identification processes for work productivity improvement via development / diffusion of enhanced referral productivity reports among the more capable physician liaisons.

Working for a company specializing in medical enterprise management, work was on physician practice management and medical business development. For physician practice management, duties involved providing senior level strategic, financial and management services to medical practices with emphasis on financial / revenue cycle performance improvement, operational efficiencies and workflow re-engineering. Also provided were systems implementation, increased use of information technology (IT) and adoption of electronic medical record (EMR) capabilities.

How can a chief information officer with work background in financial services and banking industries help your organization? This specialist offers over 25 years of progressive IT experience spanning application development, product/business development; strategic planning and project management. Core competencies include Strategic and Business Planning, Process Improvements, PMO & Project Management, Vendor Management, Budget & Cost Management, Data Center Management, Software Implementation, Infrastructure Optimization and Social Media Adoption.

Working with challenging issues such as overseeing all IT functions including data center management, vendor relationships, technical support, application development, financial monitoring and disaster recovery planning have vetted this specialist’s work experience. Some of the tasks were managing a $75M operating budget and directing activities of 200+ staff, as well as collaborating with department managers to analyze and document process and system workflows. Part of the job was to author a plan to improve software development process, consolidate/upgrade servers and establish consistent hardware/software standards to eliminate unstable, highly mixed application environments.

Additional responsibilities were deploying hardware monitoring system including ticketing escalation process for multi-tier management. Notable accomplishments involved implementation of Microsoft Dynamics AX and Microsoft Dynamics CRM.

Will it be beneficial to your organization to have a chief information officer (CIO) with background in serving health systems and other healthcare facilities? This electrical engineering technology graduate’s software background covers Oracle, PeopleSoft, SAP BusinessObjects, and Epic applications. Knowledge is also shown in HIMSS analytics and claims management. The executive also finished courses in computer software engineering and in business & marketing, as well as ITIL V3 Foundation certification program in IT service management.

While serving a health system, this CIO led the enterprise IT strategy and the implementation of a broad range of clinical and business technology solutions that were the catalyst in transforming one organization into a truly integrated health system. The individual was involved in partnership between IT and the medical staff (5000 practicing physicians) which led to a number of achievements including 100% physician adoption of EHR for both CPOE and Clinical Documentation. This provided the foundation of a clinical analytics platform which supported care teams as they achieved new heights in clinical quality and population health.

Another job entailed utilizing ITIL’s ITSM (IT Service Management) framework to mature the IT organization processes and execution capabilities. Various awards were received, including HIMSS Analytics Stage 6 Award for advanced EMR adoption (Inpatient & Ambulatory); H & HN’s Most Wired Award; H & HN’s Innovation Award for Supply Chain Automation; GHX Best 50 in the Nation for Healthcare supply chain automation; and Emdeon’s #1 Clean Claims Customer. Key enterprise systems used included Oracle/ PeopleSoft Suite for Enterprise Resource Planning (ERP).

Does a detail-oriented chief information officer who can build responsive IT organizations that enhance the customer/user experience fit in your organization? Highlights of qualifications include HIPAA information security compliance, relationship management, IT governance, disaster recovery planning, electronic health record management and enterprise resource planning (ERP). Technical skills are composed of Lawson, Meditech, Surescripts, Pyxis, Epic, Allscripts, ADP HR/Payroll, PsychConsult, Anasazi, Northern Data Systems and more.

High impact accomplishments included developing the strategic vision, resources, and protocols to maintain enterprise IT security, mitigate risk, oversee vendor risks, and influence user behavior by elevating the profile and importance of information security. Being responsible for planning and implementing an information technology strategy that met the network’s business needs and delivers a good return on investment were also some of the duties accomplished. In addition, this CIO has managed clinical applications such as Meditech, HealthWyse, erehabdata, Surescripts, and Pyxis.

This individual shared expertise by conceptualizing and developing cross company interfaces in support of company merger. Leading and overseeing development, management, and maintenance of in-house clinical and billing applications were also part of the job responsibilities. The management of applications such as Allscripts, Meditech, ADP HR/Payroll, PsychConsult, Anasazi, Northern Data Systems, EMR and billing system were also provided. Additional responsibilities involved defining and conducting audits of standards and procedures in accordance with compliance and best practices.

Can the future success of your organization be helped by this chief information officer with extensive experience developing innovative and cost effective enterprise solutions to meet complex organizational objectives? Highlights of qualifications include global multi-site operations which reduce costs and improve processes in team center engineering, Technical background is composed of SAP ERP and SAP BI. Aside from being a Project Management Professional, the executive is also a certified QS-9000 Lead Assessor.

Successes as chief information officer in a manufacturing company included completion of projects for SAP, infrastructure, engineering, HR, manufacturing and aftermarket that were delivered on time. Designing the entire IT infrastructure (particularly, SAP applications) for multiple international operations within established timeframes and under budget were also carried out. Some of the activities included leading cross-functional team of SAP and business users to effectively transition a facility from refurbishing to manufacturing. This included identifying/prioritizing all activities and optimizing business processes.

Functions while serving in the same company involved providing leadership for portfolio of projects including the implementation and rollout of SAP to multiple global locations. The establishment of offshore IT development and engineering design centers was also performed. One remarkable achievement was successfully reducing SAP support cost by $3M annually while delivering superior value to customers.

The future success of your organization could be helped by this CIO who is experienced in the IT industry, with skills in Sage ERP. Technical competencies involve Sage ERP, Sage HRMS, VMware, Hyper-V, IIS, SQL, SharePoint, Exchange, ESRI GIS, IHS EHR, Full Court, exacqVision and more.

Responsibilities included developing strategic plans and implementing the objectives of the information technology department to ensure that computer capabilities were responsive to the needs of the company. Duties encompassed evaluating the overall operations of computing, managing information technology functions and recommending enhancements. The job entailed using Sage in handling memory upgrades to standalone POS systems.

This CIO managed a team of 50 technicians for a military desktop deployment project which replaced an estimated 10,000 Windows workstations. This CIO interacted with program directors on internal and external operations and prepared enterprise objectives to facilitate the orderly capture, storage, processing and dissemination of information.

How would a CIO who is experienced in education, retail and construction industries, with skills in PeopleSoft ERP match the needs of your organization? Technical specializations include PeopleSoft ERP, Banner BDMS and EDI systems.

Accomplishments at a higher education institution included providing technology leadership and management of technology systems and services. This included management of strategic and tactical activities to ensure customer satisfaction, technical delivery and resource management with campus locations in three different cities. Key roles covered managing budgets of $15,000,000 in total with P&L responsibility and coordinating a team of 25+ employees supplemented with additional consulting resources.

In addition, the IT department was transformed into a true strategic business partner with an internal and external customer focus while providing operational excellence. This CIO transitioned an incomplete hybrid implementation of a PeopleSoft ERP to a more cost-effective successful Banner ERP solution in order to complete the conversion of the existing legacy system data fraught with significant data integrity issues. This transition project was completed with multi-million dollar cost savings.

What contributions could a chief information officer with managerial experience and expertise in a wide range of technical platforms, applications, and systems bring to your organization? Key areas of specialization are ERP, web development, e-commerce, compliance, security, disaster recovery and project management in the manufacturing, distribution, logistics, supply chain, and retail industries. Technical background encompasses Lawson, PeopleSoft, Great Plains, MultiView, Ecometry, Forecast21, Solomon, Infinium, TecSys, Mozart, JD Edwards World and One World and Dynamics AX.

Position challenges that included developing a new web presence as well as implementing ERP, fulfillment capability for a nutritional supplement company were welcomed and successfully completed. Building a business plan and assisting in talent acquisition for a startup managed services company was also a key accomplishment. Another assigned task was developing a website for a start-up in the holiday/special occasion space utilizing Magento-optimizing for mobile web users.

This individual shared expertise by implementing Lawson financial reporting systems, as well as developing a time and expense reporting system for 2000 consultants that greatly reduced administrative costs. This specialist also served as the leader of the IBM Beta-site for the integration of Lotus Domino on the AS/400, which was migrating from GroupWise. This initiative helped increase the network divisions revenues by 35%/year.