Below are the 4 Directors of IT & 5 Managers of IT with multiple industries & other systems experience. The Thor Group® provides directors of IT & managers of IT who know your industry and systems on a consulting, contracting or direct hire basis.

How can your organization gain an advantage with the help of a director of IT with work background in media, gaming and business services industries, as well as skilled in MS CRM, eClinicalWorks and VMware? Technical skills cover MS Dynamics CRM, eClinicalWorks and VMware. Educational attainment includes BS Computer Science. This individual obtained Certifications in CCNA, ITIL and HIPAA.

While working for a media company, main functions of this director of IT were comprised of providing strategic and operational direction for planning, prioritization, design, implementation and maintenance of all internal systems and applications. This individual defined and drove corporate technology-based services strategy for SOX compliancy. Defining strategy, as well as designing, developing and integrating automated solutions for customer support call routing/handling, processing, escalation, and other necessary processes and functions were some of the duties. This individual hired, trained, retained and assessed/evaluated all technology staff; instructed and participated in IT education and training and was responsible for growing the knowledge and expertise of IT employees. Leading the team in defining business process and selection of ERP solution (MS CRM) was completed.

Preparing RFPs, bid proposals, contracts, scope of work reports, and other documentation for IT projects and associated efforts was efficiently handled. Notable accomplishments involved managing all internal and outsourced projects within approved budgets and successfully deploying ecommerce presence to enable expansion nationwide. Managing and converting Avaya PBX installation to Altigen VoIP installation were completed, along with developing and deploying intranet and eCommerce internet sites. Functions involved implementing MPLS network for DR and VoIP, in addition to maintaining low cost of server capital by utilizing VMware technology.

Could the future success of your organization be helped by this director of IT who worked in sports, rentals and supply chain industries, as well as proficient in Oracle, Epicor, SAP, JD Edwards, MS Dynamics and Salesforce? Technical competencies involve Oracle, Epicor, SAP, JD Edwards, MS Dynamics and Salesforce. Educational background includes Master’s in Business Administration; Bachelor of Science in Information Technology; and Associate of Arts In Electrical Engineering.

Important contributions of this director of IT included overseeing the digital transformation of organization, reviewing current operations and offerings, channels, efforts, and partnerships to deliver three-year technology-based strategic plan. The job entailed being a champion in SafeSport solutions and development of centralized background screening efforts working with executive team and founding the National Governing Body Technology Council that hosted inaugural event to share common efforts and technology solutions in amateur sports industry. One of the achievements involved developing new innovative revenues streams using business models and technology to monetize customer software portfolio. This endeavor projected $1 million in annual recurring revenue increase within 14 months.

This specialist implemented learning management with goal of enabling virtual training options to ensure compliance for coaches, officials, yielding a return on investment of $360,000 and supporting over 1.2 million members. Deploying and creating a cloud-based event registration platform to reduce processing costs, supporting consolidated activities and payment processing, and increasing ease of use for over 3,000 associations were skills brought to the table. In another company, functions involved strategizing information technology direction and governance with goal of improving efficiencies and driving growth, as well as serving on the executive management team.

What can a director of IT with work background in telecommunications, business services and IT industries, as well as specializations in PeopleSoft, Siebel, MS SQL, Azure, ASP.NET and SharePoint bring to your organization? Technical specializations involve PeopleSoft, Siebel, MS SQL, Azure, ASP.NET and SharePoint. Contributions involved completing a three- year project with 0% loss of uptime and 25% savings through 15 DC consolidations, organization buildup and infrastructure/vendor equipment enhancement strategies, following mergers that grew divisional business from $100M to $400M in revenue and management of over 50+ employees. Educational attainment includes Master of Science, Information Studies; and Bachelor of Science, Electrical Engineering. This individual obtained Certifications in PMP and MCTS.

Working with areas such as managing a $50M budget, developed high- performance teams, information systems, and voice/data network systems to support a $400M international organization by implementing and enforcing internal control policies and procedures was one of the responsibilities of this director of IT. This individual increased operations and customer satisfaction by 15% by implementing a Siebel CRM, PeopleSoft ERP, BI/DW systems and Help Desk Centers ensuring compliance to SLA and QA standards.

Other functions included managing an IT operating budget (over $50 Million) including financial and control operations; enabling the implementation, enforcement of wide internal control policies and procedures for yearly forecasts and budgets. The job covered directing a 300+ person strategic planning/direction of multi-discipline/geographic teams including its creation, personnel management (staff performance goals, annual performance appraisals and administer budget). In another company, responsibilities involved assessment, development and implementation of a parking surcharge system for a $150 million project.

Could your organization use a director of IT who is experienced in wholesale, retail and IT services industries, as well as proficient in SAP, MS Dynamics, JavaScript, C#, MS SQL, .NET, Visual Studio and HTML? Technical proficiencies cover SAP, JavaScript, C#, MS SQL, .NET, Visual Studio and HTML. Achievements involved successfully managing programs implementing or upgrading Microsoft Dynamics CRM, Microsoft Dynamics Navision (NAV), NetSuite ERP, and complete network infrastructures, ranging in value from $100,000 to more than $4,000,000, as well as planning and managing IT budgets (~$120m annually) in support of over 100 technology projects, 100 locations and more than 6,000 employees. Educational background includes Masters of Science-Information Technology Management; Executive-Information Technology Certification; Executive Leadership Program; and Bachelor of Science in Business Administration and Economics. This individual obtained Certifications in PMP and ITIL Foundation.

One of the impact contributions of the director of IT in a $100m SAP- focused organization included managing the development and infrastructure staff, projects and programs. With two direct reports (Application Development Manager and Network/Security Manager) released multiple projects and programs, SAP ECC (6.0), electronic data interchange (EDI (SPS)), Product Lifecycle Management (PLM (Yunique)) and reporting (BI/BW, Business Objects (BO) and BEX), network security, network performance and storage were improved.

Efforts included establishing the first IT steering committee in the company’s history, implementing formal tracking of IT issues (applications and desktop, network). This individual defined and improved current state requirements and processes for projects and programs, including telephony, unified communications, virtualization (VMware), storage area network (SAN), SAP ECC, PLM and EDI improvements.

Could the future success of your organization be helped by this manager of IT who worked in aviation, IT services and financial services industries, as well as proficient in Deltek CRM/ERP, Oracle, SQL Reports, JavaScript, HTML and CSS? Technical competencies involve Deltek CRM/ERP, Oracle, SQL Reports, JavaScript, HTML and CSS. Areas of expertise include ensuring continuous delivery of IT services through oversight of service level agreements and monitoring of IT systems performance. Educational background includes BS Degree in Science Operations and Information Management. This individual obtained a Certification in ITIL v3 Foundation.

Important contributions of this manager of IT included identifying and justifying areas for process improvements within existing applications. The job entailed engineering Microsoft 365 environment, leading migrations from on-premise into cloud services and serving as IT lead for ERP implementation. Tasks covered determining the IT service roadmap, justifying business cases, as well as creating budgets, plans and implement. Creating design and implementation strategy for roll out of new configuration inside existing systems to accommodate future growth was efficiently carried out, along with planning and coordinating technical architecture, design, and development for local, regional, and national use. Investigating, initiating and managing process and cost-saving improvement initiatives were completed. Managing and overseeing the daily operations in regard to IT systems and devices to include Deltek (ERP & CRM solutions), Microsoft, Oracle, and Fortinet networking equipment were handled.

Technical expertise was rendered for the design, deployment, and operation of IT hardware and software. Skills brought to the table consisted of overseeing IT systems production and change management, application configuration, development, architecture, content management, networking, and infrastructure.

What can a manager of IT with work background in retail, IT services and software industries, as well as specializations in Oracle ERP Financials, Oracle ERP Apps Sys Admin and Oracle SQL Reports bring to your organization? Technical specializations involve Oracle ERP Financials, Oracle ERP Apps Sys Admin and Oracle SQL Reports. Educational attainment includes Computer Science Studies. This individual obtained a Certification in ITIL Foundation.

Working with areas such as managing IT Oracle ERP Production operations, scheduling and controlling downtime, overseeing production down issues, project management and release management were some of the responsibilities of this manager of IT. Duties covered project resource planning, vendor sourcing and negotiation, budget administration, creating change management procedures, and handling a wide variety of special projects. This individual worked on the Oracle on Demand Exit project, which resulted in $500,000 in annual savings, and increased SLA levels. Skills brought to the table involved managing the R12 Oracle GL allocations migration project and taking on a project several months behind, completed project and brought initiative back on schedule, with a resulting $200,000-plus in cost savings.

Part of the functions consisted of Oracle OATM migration, plus decommissioning of 5 instances, which resulted in a reduction of more than $500,000 in ODD hosting costs, with no loss of service and improved system response time. The job covered determining the impact of third-party applications running in a separate R12 production environment, and negotiating with vendors to reduce financial impact to less than half of budgeted amount (from $117,000 to $250,000).

Could your organization use a manager of IT with experience in internet services, business solutions and IT industries, as well as proficient in Oracle, JDA, Agile, Mobile Apps, Web Apps, SaaS and PaaS? Technical proficiencies cover Oracle, JDA, Agile, Mobile Apps, Web Apps, SaaS and PaaS. Educational background includes Master’s in Commerce (Financial Accounting) and Master’s in Personnel Management. This individual obtained Certifications in PMP, SAFe4 Agile and Greenbelt Six Sigma.

Some impact contributions of this manager of IT included applying expertise in retail supply chain (Oracle ERP, OPUS) and implementing many projects with zero defects. This individual organized the business stake holder meeting to discuss on the strategy and implementation methodology of business financial accounting and performed RTE roles (Agile), coach leaders, teams and Scrum Masters in Lean-Agile practices and mind sets. Key roles involved serving as Agile coach in mentoring team, organizing Sprint meetings and planning for iterations with discussions product owner, development team, and deployment team, as well as leading and managing a team from 12 to 38-on site, different time zones and offshore.

Skills brought to the table involved reviewing project proposals or plans to determine time frame, funding limitations, procedures for accomplishing projects, staffing requirements and allotment of available departmental resources to various project phases. Reviewing and approving the work plan of external service provider or consultancy contracted to execute project were handled. Work was done with business management on trade-offs of time, cost, quality, risk and schedule constraints. The job consisted of building both formal and informal professional networks, and extending these networks within, across and external to organizational boundaries.

Would a manager of IT with familiarity in business services, IT and government industries, as well as skilled in PeopleSoft, Oracle, MS SQL Server, VMware and Quantum help your organization achieve greater success? Technical specializations cover PeopleSoft, Oracle, MS SQL Server, VMware and Quantum. Educational attainment includes Bachelor of Arts in History, Minor in Geology; Computer Science Studies; and Network Engineering and Management (Summa cum Laude).

Making a positive difference with hiring and supervising network administrators and desktop support staff in order to assure the integrity, security and effective performance of the authority’s computing infrastructure and network, with day-to-day operational responsibility for all servers, desktops, printers, routers, and data center were some of the key focuses of this manager of IT. Responsibilities covered directing reports, increasing from four to thirteen and supported servers from less than 20 to approximately 250. Support was provided during the implementation or upgrade of multiple PeopleSoft/Oracle ERP solutions by delivering necessary hardware and software resources needed to meet the project time lines.

Key roles involved serving as primary researcher and decision-maker for most hardware and software purchases and developing annual hardware and software budget for the organization, with total budget typically being $5M plus. In a time of shrinking federal budgets, this individual strove continuously to reduce operational costs and improve efficiency through virtualization, automation, and consolidation. Part of the functions involved leading the Windows Active Directory implementation and subsequent upgrades, a data center relocation project, a disaster recovery warm site implementation, and multiple server virtualization and consolidation projects, among many others.

Could your organization use a manager of IT with experience in government, IT and industrial distribution industries, as well as proficient in SAP R/3, ECC, HANA, JD Edwards, PeopleSoft and Oracle? Technical proficiencies cover SAP R/3, ECC, HANA, JD Edwards, PeopleSoft and Oracle. Educational attainment includes Master of Business Administration and Bachelor of Arts-Economics. This individual obtained Certifications in Scrum Master and Lean Six Sigma Green Belt.

Primary tasks of this manager of IT included managing the SAP customer experience project which was delivered ahead of schedule. This individual was 4X CAPEX ROI recognized in under 1 year. Vendor management was carried out. Key roles involved negotiating the release of for shelf ware resulting in nearly $1M expense recovery and securing additional saving in the form of vendor re-investments in the company totaling over $1M. As trusted advisor to the chief information officer and executive leadership, technical advice, business solutions architecture, and strategic planning were provided. Partnering with the company’s leadership was done to utilize information technology’s solutions as opportunities that deliver on their organization’s goals.

Part of the contributions involved leading teams of internal and contractor resources to develop, run and maintain enterprise applications. The digital transformation program was managed to modernize the company’s of enterprise systems (ERP, CRM, Analytics) in support of the Zero Carbon Plan. In another company, this individual contributed to the enterprise design for a global multiyear SAP implementation and delivered design workshops in 17 process areas in the market-to-customer, order-to-cash, and service-to- customer process streams.