Below are the 4 Oracle CRM Consultants, 4 Technical Consultants & 3 Software Implementation Consultants with Oracle & other systems experience. The Thor Group® also provides systems analysts, IT support analysts, business analysts, project managers, programmer analysts, developers, SME's and systems engineers on a consulting, contracting or direct hire basis.

What can an Oracle CRM consultant with Oracle CRM, Oracle EBS and Oracle Project Management specializations, as well as work background in telecommunications, business services and IT industries bring to your organization? Technical specializations involve Oracle CRM, Oracle EBS, Oracle Project Management, SAP, Cloud Computing and Siebel. Educational attainment includes MBA (Management Technology), MS in Computer Science and B. Tech. in Electronics Engineering.

Project management, technical support, operational streamlining, employee development and cross functional team management, as well as developing proposals and managing client relations were some of the responsibilities of this Oracle consultant. Duties covered being instrumental in implementation of Oracle and Siebel CRM suite of products for key high-tech corporation and developing the repository for collection of best practices for RFP responses. This individual successfully delivered and worked closely with Oracle clients in the healthcare vertical, as well as successfully delivered $1M+ project on schedule and within budget for a strategic client resulting in add-on business for the group.

The job entailed of facilitating and managing program accounts for a consulting firm offering technical support services. Accomplishments involved reducing the cycle times 30% through utilization of reusable components and recommending the architecture and product improvements later adopted into several projects. Tasks involved serving as lead Oracle consultant for implementing customized CRM Order Management (PST4Life) solutions, in addition to improving the productivity of the call center representatives by re-engineering Oracle applications to meet client needs. Areas of expertise included driving innovation in the full suite of business systems/ applications, human resources, financials, supply chain, business intelligence and master data management.

What can an Oracle CRM consultant with Oracle CRM, as well as work background in IT, business services and manufacturing industries bring to your organization? Technical specializations involve Oracle CRM, Oracle PL/SQL, Oracle SQL, Oracle BPEL, Oracle BPM and Oracle EDI. Educational attainment includes MBA (Information Systems) and a degree in Science.

Working with areas such as executing various reports in Oracle AP/AR module, sales analysis, sales by item, sales by transaction type, as well as working in BOM, WIP, INV Inventory, OM and PO module were some of the responsibilities of this Oracle consultant. Part of the duties covered working on reports using R12 Discoverer reports, EULADMIN, EUL, Business area, XML Publisher and BI publisher using RTF template, XML data, XSL elements & SQL expressions and Oracle Developer R12. This individual implemented discounting, Oracle Advance Pricing, modifiers, qualifiers and royalties. Skills brought to the table consisted of performing data extracts interface/conversion mapping, pre-production testing, and related documentation or deliverable in Oracle Financials, Oracle CRM/Service Contract, OLM/service contract billing, and Oracle Project Accounting. The job required using ODI to integrate with legacy and OIC module.

Other functions consisted of executing the upgrade to Oracle Apps release 12 (R12) from Oracle application R11i using optimum project team/time and resources, in addition to working for collecting customization percent information for RICEFW components for R12 upgrade and strategically migrating them to the new version. The job covered planning on the sequence of migration with correct DB/application versions and assisting in the testing of the pre-existing and new functionality in R12.

Could your organization use an Oracle CRM consultant who is proficient in Oracle CRM, Oracle OBIEE and Oracle architecture, as well as experienced in business services, IT and manufacturing industries? Technical proficiencies cover Oracle CRM, Oracle OBIEE, Oracle Architecture, Oracle Siebel, Siebel CRM and Oracle Cloud. Educational background includes Bachelor in Systems Engineering and Computing; as well as courses in Project management, Process solutions, Solutions architecture, Oracle technologies and products: Siebel CRM, OBIEE, SOA, Fusion, Oracle Cloud: Saas, Paas and Iaas.

Some impact contributions included leading teams (ranging from 4-100 staff) through the entire project life cycle with resources from different Oracle companies, as well as program management, engagement management and solutions architecture (depending on the size of the engagement). The entire sales process of services (from the initial customer contact to proposal development onto delivery of services) (successful implementation from initial pilot to full customer production rollout with 100% customer satisfaction) was efficiently handled. This specialist served as multichannel architecture expert with extensive experience in Oracle CRM Enterprise Applications and all Oracle products. Support was provided to all major Oracle delivery divisions.

Skills involved implementing and upgrading the Oracle CRM Enterprise and multichannel architectures. Core competencies included technology and business reengineering, project management, training of technology/ sales professionals, coaching solutions teams, multichannel enterprise architecture, solutions, technical lead, solution architect, systems engineering, hardware/ software evaluation/ negotiation, systems integration/ architecture, project estimation, proposal or SOW preparation, package software implementation, custom systems development, business and organization.

Would an Oracle CRM consultant with Oracle CRM, Oracle Forms and Oracle Development skills, as well as familiarity in pharmaceutical, IT services and manufacturing industries help your organization achieve greater success? Technical specializations cover Oracle CRM, Oracle Forms, Oracle Development, Oracle Discoverer, Oracle PL/SQL and Crystal Reports. Educational attainment includes MS Computer Science.

Making a positive difference with serving as a member of the core IT Team/CRM On Demand implementation team was one of the key focuses of this Oracle CRM consultant. Responsibilities covered developing, deploying and maintaining IT solutions to meet new or changing business needs. Responsibilities consisted of requirements gathering, solution design, developing the data models/database design, solution development, CRP/UAT, deployment, production support and CRM On Demand administration. This individual was part of a seven member team that was responsible for design, development, deployment and support of home grown Oracle based ERP solution for pharmaceutical reverse logistics.

Notable tasks included designing, developing, deploying and supporting complex forms, reports, queries as well as ad-hoc reports using Oracle Forms 6i/10g, Oracle Reports 6i/10g, PL/SQL and SQL. This individual migrated data between multiple heterogeneous environments maintaining data integrity and enforcing business rules and worked as a member of Oracle CRM On Demand implementation team. Functions involved providing day to day production support and CRM Administration, in addition to designing, developing, deploying and supporting complex interfaces from/to core home grown ERP system and Oracle CRM On Demand. Core competencies included system study, design, development and implementation with primary focus in areas such as Oracle 11g/10g/9i/8i/7.x, database development, database design, SQL, PL/SQL, Oracle Forms 10g/9i/6i/4.5/3.0, Reports 10g/9i/6i/3/2.5 and Oracle Application Express (APEX 3.2/4.0).

Would an Oracle technical consultant with Oracle CRM, Oracle Financials and Oracle Forms skills, as well as familiarity in telecommunications, IT and business services industries help your organization achieve greater success? Technical specializations cover Oracle CRM, Oracle Financials, Oracle Forms, Oracle Reports, Oracle Discoverer, Oracle Workflow, SQL Loader, PL/SQL and Shell Scripting. Educational attainment includes Master of Computer Applications (M.C.A).

Making a positive difference with implementing the Oracle CRM 11.5.10 with modules such as Marketing, Sales, Service Contract, Quoting, Order Management, Configurator, Install Base and Shipping was one of the key focuses of this Oracle technical consultant. A lot of personalization and extensions were done to make system compatible for use. Responsibilities covered customizing the existing workflow system, adding features like SMS system, automatically sending the SMS for approval and receiving the response back from recipients approve that stepped and moved to the next one. The job involved extending the marketing workflow for the new configuration item types/ products, customizing the marketing workflow according to the client requirements using Forms 6i and creating new forms for translation process for different organizations. Notable tasks included creating the custom table to support the translation part to be used in different countries and maintaining the database related to the process.

This individual also developed Oracle Reports as well as Discoverer reports for the interaction and resolution count of the SLA in the Services Module for daily, weekly, monthly and yearly basis. Core competencies included analysis, design, development, testing and implementation of Oracle technologies, as well as strong experience working as Oracle Applications Technical consultant in AR, AP, GL, Inv, PO, OM, Sales and service contracts.

Could your organization use an Oracle technical consultant with Oracle CRM and Oracle Customer Online proficiencies, as well as experienced in consumer goods, manufacturing and aviation industries? Technical proficiencies cover Oracle CRM, Oracle ERP, Oracle Customer Online, Oracle Self Service Web Applications and Oracle Tools. Educational attainment includes Master in Computer Science and Bachelor of Computer Applications.

Primary tasks of this Oracle technical consultant included implementing Oracle Applications 11i (11.5.10), working with the development team mainly responsible for design and development activity from scratch for iStore and Sales Online implementations or customizations. Aside from serving as the technical consultant for iStore (JTT) and Sales online using OAF Extension customizations, an additional role involved process mapping, gap analysis, module design and implementation of iStore. Key roles covered customizing the Customer OAF page according to the business requirements for Sales Online, while also managing the process of the setup and configuration of iStore. The customization of the iStore product presentation at the category and item level was completed.

Contributions involved creating the custom section (home) and product display templates, customizing checkout (payment and billing information and inserting the footer on landing page and product catalog pages). Other skills included Oracle 11i CRM, which involved solution design, implementation and customization of CRM Foundation, CRM HTML Administration, OA Framework extensions, iStore, Install Base, Field Service, Oracle Sales Online, Oracle Customer Online, Quoting and MSCA Modules. Expertise was also in customizing Oracle Self-Service Web Applications (SSWA) with a detailed understanding of the architecture and framework.

What can an Oracle technical consultant with Oracle CRM, Oracle Databases, Oracle Forms and Reports specializations, as well as work background in financial services, IT and business services industries bring to your organization? Technical specializations involve Oracle CRM, Oracle Databases, Oracle Forms and Reports, Oracle Portal, Java, PL/SQL, JSP, OA Framework, JTT Framework and XML Publisher. The individual has complete knowledge of SDLC with strong programming and analytical skills in working with Oracle Databases, PL/SQL, Java, JSP, OA Framework and JTT Framework. Educational background includes Master of Computer Application (M.C.A.) and Bachelor of Science (B.Sc. – Physics). This specialist is a Certified Java2 Developer.

Working with areas such as using modules from Oracle Applications CRM 11.5.9: Order Management, Service Contracts, Services, Inventory, Advanced Pricing, Sales Online and OLM Learning management was one of the skills by this Oracle technical consultant. Duties covered architecting and designing various solutions towards addressing specific needs of SCO when they were on the phone servicing a member on top of OA framework. Leading a team of developers (7) was done to guide them throughout the development and implementation cycle, while also making sure of timeliness of the deliverables. This individual created MD070, architecture document, performance impact analysis document and other presentations.

Responsibilities consisted of preparing migration schedules to move code base for testing, in addition to prototyping and designing the solution to bridge OA framework page to integrate with Trillium for address matching and cleansing. Reports generation in Oracle Reports, Discoverer and XML Publisher was completed. The Order Entry Screens were developed using OM Public API and manual approval workflow using CRM hierarchy.

Could the future success of your organization be helped by this Oracle technical consultant with Oracle CRM, Oracle Application Developer and Oracle Field Service proficiencies who worked in electronics and beverage industries? Technical competencies involve Oracle CRM, Oracle Application Developer, Oracle Field Service, Oracle Install Base and Oracle Supply Chain Module. Educational attainment includes B.E. in Electronics and Communication Engineering.

Important contributions of this Oracle technical consultant included providing production support and customizing the Oracle Sales and Oracle Incentive Compensation. Oracle Sales Offline implementation and customizations were carried out, along with automatic credit and rebill enhancement for service contracts. Duties involved creating the customer care website within the JTF Framework to record calls from Customers regarding incorrect meter reads and credit/rebill, as well as managing the custom tables in Oracle Apps to store the data. Interface was managed for the contracts department (Oracle Forms) to view current meter reads and entering the new reads. Aside from interfacing to create credit and rebill invoice information in AR interface tables, the individual was in charge of simple workflow for notification.

Key roles involved setting up and converting data from Oracle Applications to SFDC – users, roles, profile, accounts, account share, contacts, tasks, notes and opportunities. Maintaining the sales security in Oracle Apps and enabling the daily transfer of users/roles/account and account share data between Oracle Apps and SFDC were managed using Java Concurrent Programs and SFDC Batch APEX APIs. Core competencies included analyzing business requirements, implementing and customizing the Oracle CRM applications, Oracle Sales and Oracle Incentive Compensation Applications, as well as customizations using Oracle Standards for forms and reports applications.

What can an Oracle CRM software implementation & training consultant with Oracle CRM, as well as work background in government, IT services and manufacturing industries bring to your organization? Technical specializations involve Oracle CRM, Oracle Financials, Oracle HRMS, Oracle MRO, Baxter and Siebel. Educational background includes BE Electronics, course in Oracle, course in IBM AS/400 and course in Pascal. This individual obtained Oracle Master Certifications in Oracle Inventory and Oracle WIP.

Working with areas such as managing the implementation of CRM 11.5.10.2 and Siebel (Service suite, Service Contract, Install Base, Customer TCA architecture, CRM foundation, Oracle Projects), while also managing OBIEE were some of the skills brought to the table by this Oracle software implementation & training consultant. Duties covered configuring and implementing the full service suite including Service request, Install Base, Oracle service contract integration with Baxter application. Service request integration with Siebel application was efficiently handled. The Install Base, Service Contract and entitlement information integration with Siebel were also managed, along with customer, project and entitlement information integration with Baxter application. All security features for service contracts were implemented including user security roles.

One of the responsibilities consisted of preparing the future business process to replace legacy systems. Solution presentation to stakeholders and higher executives of company was carried out. Tasks involved functional document and test script creations, in addition to functional document creation for Siebel and Baxter applications. Areas of expertise included implementing Oracle Application Suite including Financial, ERP and CRM, working with several Financial, ERP and CRM implementations, managing team of consultants along with taking user requirements.

Could the future success of your organization be helped by this Oracle CRM software implementation & training consultant with Oracle CRM, who worked in IT services and business services industries? Technical competencies involve Oracle CRM, Oracle HRMS, Oracle AIM Methodology, MS Dynamics, SharePoint and MS Demand Planner. Educational attainment includes Master’s degree, Bachelor’s degree and BS in International Relations (minor in Political Science). This specialist obtained a certification as PMP (Project Management Professional).

Responsibilities of this Oracle software implementation & training consultant covered cost, schedule and technical performance of Oracle CRM/ERP programs/projects or subsystems of major programs/projects costing, saving downtime 50% and managing 95% programs/projects from inception through early completion. Tasks covered implementing Oracle OM, AR, supply chain, contract renewal, telesales, telephony, scripting and call center for strategic clients, besides increasing the overall revenue by $10 million per customer. Integrating the public sector was done to support administration at K-12, federal, state and local government which reduced auditing by 50%. The successful implementation of Oracle HRMS was completed. Payroll and HR costs were reduced by $1million every year.

Key roles involved integrating Oracle HRMS into e-government while merging all HR activities including personal actions, payroll administration, purchasing, recruitment and benefit administration. Apart from increasing workflow by 95%, the complete Oracle CRM suites were implemented. Duties consisted of resolving CRM escalation during implementation and managing the internal Oracle consultant working on implementation. Responsibilities covered leading and coordinating the weekly conference call with customer and consultant, along with updating the internal tracking system to reflect status on implementation.

Does a training consultant who is knowledgeable in Oracle CRM, SAP and Salesforce, as well as experienced in telecommunications, advertising and business services industries pique your interest? Technical knowledge involves Oracle CRM, SAP, Salesforce, Adobe, Basecamp, Blackboard, CSS and Citrix. Educational attainment includes Master’s in Business Administration and Bachelor of Liberal Studies (magna cum laude).

Major contributions of this training consultant included successfully developing the NTI Advanced Certification (TM) program in a highly interactive virtual instructor-led and eLearning environment as chief instructional designer, SME liaison and writer while supervising development. Projects served various companies. Video production and editing were completed using Camtasia and Adobe Captivate; storyboarding and wire-framing using Lucid Charting, Visio and MindNode. This individual managed scripting, learner guides, job aids, pre/post-work assessments, self-paced, discussion-based activities, full instructor guides, notes and documentation using InDesign, Illustrator and Acrobat. Content adaptation was handled for multiple deployments through Adobe Connect based on PowerPoint and Presenter formats. Developing and facilitating train-the-trainer programs, in addition to providing feedback and coaching to junior trainers were efficiently handled.

Another job covered focusing on client contact management systems including Oracle CRM, SAP CRM, Apple iSell, Salesforce.com, routing, telephony and support in Avaya. An additional function consisted of researching new technologies in CRM, telephony, collaboration and support tools, along with coordinating validation with SMEs during launches and quality improvement campaigns. Contact center agents, tech support professionals and sales teams were guided through outsourcing, new-hire, and product launches in new-hire or seasonal campaigns. Other competencies included instructional design, technical writing/process documentation and project management that thrived in fast-paced, entrepreneurial environment using analytical, technical production and relationship building skills.