Below are the 5 Consultants & 4 Solutions Consultants with NetSuite CRM & other systems experience. The Thor Group® also provides NetSuite SME's, HRIS analysts, payroll analysts, integration engineers, database administrators, project managers, developers, cloud specialists & NetSuite CRM software implementation consultants on a consulting, contracting or direct hire basis.

Does a CRM consultant with experience in technology, software and IT services industries, as well as knowledgeable in NetSuite CRM, Siebel and Salesforce pique your interest? Technical knowledge includes NetSuite CRM, Siebel and Salesforce. Educational background includes B.S., Business Administration.

Major responsibilities of this CRM consultant included spearheading the effort to optimize and extend the use of Salesforce.com for the company as a whole while creating a 360 degree view of the client. Key roles covered migrating the service and support from Siebel to Salesforce in 60 days, integrating Salesforce instance with back-end office systems and merging two Salesforce instances. Implementing integrated marketing automation suite and designing custom force.com applications for business use cases were positive experiences brought to the business table. This individual quadrupled the Salesforce.com license count in a two-year period and migrated an acquired NetSuite instance to Salesforce. The job covered overseeing the administration of four Salesforce instances. Assistance was provided in the implementation of professional services automation software.

Tasks in other jobs consisted of developing custom reports and assisting clients with NetSuite CRM best practices. Data was migrated for various clients. Functions involved deploying and configuring Microsoft Dynamics CRM system to meet management and field-sales information needs, in addition to managing all aspects of CRM roll-out from inception to completion. Training the sales and support staff on use of new program, along with designing and creating complex sales/marketing reports in Microsoft Excel and Microsoft Dynamics CRM were completed.

How can your organization gain an advantage with the help of a CRM consultant with work background in pharmaceutical, consumer services and business services industries who is skilled in NetSuite CRM, Siebel and Salesforce? Technical skills cover NetSuite CRM, Siebel and Salesforce. Educational attainment includes Master’s degree in Business Administration and Bachelor of Science degree in Computer Science.

While working for a pharmaceutical company, one of the main functions of this CRM consultant consisted of collaborating with business unit’s management and IT developers to establish objectives and timelines for deliverable against an agreed strategy and proposed budget for CRM application (Siebel /Salesforce). Aside from developing project plans, this individual coordinated communication between business units, business analysts and development staff to ensure project completed within proposed scope and budget. Duties involved completing feasibility studies including, cost, risk and impact to the business units and identifying solutions for upgrade and enhancements projects. Assistance was provided with the installation and deployment of CRM & ERP application (Siebel/NetSuite). Other roles covered supporting NetSuite CRM for generic drug business unit and assisting developers in debugging JavaScript error for Siebel and NetSuite CRM application.

Notable tasks included reviewing requirements for Java enhancement to Siebel CRM and Web base application, as well as participating in the validation of new or modified applications to ensure compliance with company standards. Responsibilities consisted of considering the impact of new software installations on existing systems and documenting changes as required by SOP. Application support was provided for 2500+ Siebel and NetSuite mobile clients.

Could the future success of your organization be helped by this CRM consultant with work background in commercial services, professional services and banking industries? Technical competencies involve NetSuite CRM, PeopleSoft and Salesforce. Educational background includes Bachelor of Business Administration (BBA), major in Computer Information Systems (cum laude). This individual obtained certifications as Salesforce.com Certified Data Architecture & Management Designer; Salesforce Certified Sharing & Visibility Designer; Salesforce.com Certified Sales Cloud Consultant; and Certified Scrum Master (CSM).

Important contributions of this CRM consultant included defining, designing, implementing and testing Salesforce’s Communities, Knowledge Center and forum functionalities by creating a Self-Service Portal using Salesforce’s Communities. The job entailed managing the migration of three CRM systems (NetSuite, Onyx and BridgeTrak) and consolidating multiple disparate case tracking systems in an enterprise level CRM application. Tasks covered gathering the current pain points, current process, future state, developing systems and processing documentation required to support final deliverables.

In other jobs, this specialist provided CRM related production supports, user requests, system enhancements and data requests for the wholesale intermediary business. Skills brought to the table consisted of managing the overall project delivery of integrating PeopleSoft Travel & Expenses module with Salesforce. Functions involved managing the integration of Business Intelligence Solution, telephony and sales enablement solution with Salesforce. Duties in a bank involved participating in project delivery of integrating client master hub, financial data aggregation, along with handling the new account opening and Hadoop Data Lake with Salesforce Financial Services Cloud (FSC). Work was done with the product owner and product manager to identify detailed user stories to support implementation of CRM solutions.

What can a CRM consultant with work background in technology, software and business services industries, as well as specialization in NetSuite bring to your organization? Technical specializations involve NetSuite CRM, Oracle and JD Edwards EnterpriseOne. Educational attainment includes BS, Accounting.

Working with areas such as facilitating project meetings to implement and configure NetSuite CRM module within a variety of industries was one of the responsibilities of this CRM consultant. The application set for NetSuite was entirely on the web. The architecture of the application was hosted, configured and implemented via the internet. This enabled small to mid-market companies to have access to full processes.

Functions in other jobs consisted of building a team of independent consulting professionals to address corporate clients utilizing JD Edwards applications and negotiating contracts including billing, payment terms, expenses and agreed upon deliverables. The job covered designing, planning and executing projects, in addition to partnering with outside firms to ensure adequate skill mix. Tasks involved developing consistent pipeline of new business through extensive network of contacts, in addition to spearheading the development of consistently successful, fully viable consulting organization. In a call center, this individual led all project management operations to design and implement maintenance call center to address tenant repair needs for 250 city-owned properties with 3K+ tenant units and 80K pieces of equipment. Issues were processed through CRM and case management, followed by implementation of service work to address repairs, and development of scheduling and preventive maintenance processes. An additional role covered handling CRM PM/upgrade/design, industrial, automotive CRM 8.0 to 8.11 upgrade and CRM SFA sales call center design.

Could your organization use a CRM consultant with experience in business services, financial services and insurance industries who is proficient in NetSuite CRM and MS Dynamics CRM? Technical proficiencies cover NetSuite, MS Dynamics CRM, Agile and Waterfall. Educational background includes Computer Information Systems & Design. This individual obtained Certifications in Scrum Master, Scrum Product Owner, Scrum Expert, Scrum Coach and Scrum Fundamental.

Some impact contributions of this CRM consultant included managing all CRM implementations and customer engagements, conducting customer engagement by assessing current business processes, identifying gaps and providing solutions using NetSuite modules. This individual coordinated vendor activities, managed the scope and the change request process, as well as coordinated the decision process of scope and budgetary impact of changes from original budging and statement of work. Part of the key roles involved being instrumental in developing and managing a professional services and product support department (domestic/international sites) with on-site and off-site personnel. Maintained and achieved 98% excellent customer experience. Methodologies used involved: ERP methods, SDLC, RUP, Agile development and Waterfall/SDLC.

Skills brought to the table in another job involved managing EDI implementations and creating a CRM to support health insurance exchange (MS Dynamics CRM). Achievements involved maintaining and increasing 80% of new EDI trading partners for healthcare enrolments in support of Affordable Care Act (ACA) for the state. The job consisted of researching the new SaaS technology for customer service support to interface with CRM system to minimize click strokes and human error. Ensuring project/programs were defined, scoped, tracked, scheduled and communicated in a consistent and effective manner was completed.

Would a detail-oriented solution consultant with experience working in software, commercial services and financial services industries fit in your organization? Educational attainment is composed of Bachelor of Science in Accounting and Master of Business Administration with Finance concentration. Professional certifications involve NetSuite + Oracle Software Sales MVP and 3x NetSuite Certified (SuiteFoundations, Certified ERP Consultant and Certified Administrator). Software skills involve NetSuite CRM, Oracle, Microsoft Dynamics GP and Intacct.

Some accomplishments included designing, documenting and selling high performing, competitive end-to-end enterprise system architectures and implementation methodologies. While employed in an application software company as a solution consultant, managed a team of internal functional and technical experts to design and sell end-to-end cloud CRM solutions. Also, led the creation and presentation of Statements of Work to strategic customers, as well as worked with internal strategic initiatives to develop NetSuite’s new agile implementation methodology, SuiteSuccess, for the Software Vertical. Moreover, acted as a services subject matter expert for the design, implementation, and sale of end-to-end NetSuite CRM solutions.

Shared expertise by establishing project charters and timelines client executive management to establish and manage implementations of global enterprise-level technology solutions. As a project manager/consultant in a technology software company, successfully led functional implementations of NetSuite solutions, and oversaw technical development efforts. Furthermore, implemented over 30 NetSuite instances, including the configuration of over 200 subsidiaries, for customers deemed as strategic by NetSuite global leadership.

How can an IT solutions consultant with work experience in e-business, software and IT industries help your organization? Educational background is composed of Bachelor of Science, major in Rehabilitation Services. Software expertise consists of NetSuite CRM and ZOHO CRM.

Working with challenging issues such as developing and managing direct sales and partner programs by cultivating new/existing relationships between vendors, resellers and distributors were part of this specialist’s work experience. Acting as an IT solutions consultant in an e-business network, managed incoming leads and the sales process from initial contact to closing the sale, either direct or through channel. In addition, tracked all daily activities, managed sales pipeline, and reporting to management teams through NetSuite CRM and ZOHO CRM.

With a “can do approach” in the area of managing current customers by renewing annual subscriptions and selling new products and larger subscriptions have been career objectives. Serving in a technology software company as a technical account manager, provided product and technical support/training for current customers via phone, email and web conferencing. Other tasks were responding to customer questions on technical and business related issues. Furthermore, tracked all daily activities, managed sales pipeline, and reporting to management team through NetSuite CRM.

Would hiring a solutions consultant who worked in nonprofit, financial services and banking industries help meet the needs of your organization? Educational attainment is composed of Bachelor of Arts in Business Administration & Finance, as well as Master of Science in Information Technology. Technical skills involve NetSuite CRM, BEA Weblogic Server, Apache, Amdocs CRM, HTML, SAS and SaaS.

Acting as a solutions consultant in a nonprofit organization, key achievements were rolling out of SaaS based membership application process to future organization members. This professional served as a primary point of contact for payment processor migration in coordination with Accounting, Finance, IT, external vendors, and consulting groups. In addition, provided implementation and configuration solution between Abila Enterprise, NetSuite Accounting, Vantiv payment processor, and the bank. Moreover, created detailed data flow diagrams displaying all integrations points with current CRM system, as well as provided deliverable of key system and process improvement recommendations based on feedback from enterprise wide meetings and past implementation experience.

While working for a government office as a CRM business analyst, achievements included successful rollout of five major releases of web based cloud solutions to consumers, financial companies, and other integrated government agencies. Additionally, led successful upgrade of cloud based CRM solution and all integration points. Furthermore, completed successful rollout of Natural Language Processing taxonomy and tagging solution for consumer or corporate information for agency analytics teams.

Could the future success of your organization be helped by this solutions consultant with experience working in software, IT services and retail industries? Technical skills involve NetSuite CRM, C#, Visual Basic, JavaScript, SQL, HTML, CSS, jQuery, SQL Server Management Studio 2015, Talend Open Studio, SSIS (SQL Server Integration Services), TOAD for Oracle, SQL Developer and DOMO.

Contributed to the organization’s success by consulting with clients to advise in methods of migration and integration with Salesforce as well as which technologies to use. While employed as a solutions consultant in a technology software company, built Talend jobs for integrations and migrations based on client requirements. Other duties were performing migrations or integrations with SSIS based on client’s preferences, as well as learning to navigate other CRM platforms such as NetSuite and ZenDesk to extract data for migration.

Supported organizational goals and objectives by receiving SQL queries from the client and making changes to suit the client’s needs. As an application support in an IT services company, used Talend Open Studio to make changes to the data queried based on client requirements, and push the data to DOMO for easy viewing via cards. Some of the tasks were deploying and building jobs for job scheduling based on client requirements, as well as creating a package of Stored Procedures written in PL/SQL using TOAD. Furthermore, collaborated with the front-end developer to write a package of procedures to accurately send, receive, and manipulate data based on needs of the front-end developer as well as the client.