Below are the 5 CRM Systems Analysts with various CRM systems & industry experience. The Thor Group® provides CRM systems analysts with your CRM systems & industry experience on a consulting, contracting or direct hire basis.

Could the future success of your organization be helped by this systems analyst who is proficient in MS Dynamics CRM, Salesforce CRM and Oracle, as well as work background in software, financial services and electronics industries? Technical competencies involve MS Dynamics CRM, Salesforce CRM, SQL, MySQL, MS Access and Oracle. Educational attainment includes Master of Business Administration (MBA) in Corporate Finance and Bachelor of Business Administration (BBA) in International Management. In addition to pursuing Project Management Professional (PMP) and Salesforce Administrator Certification (ADM-201) statuses, this individual obtained Six Sigma and Lean Green Belt certifications.

Important contributions of this systems analyst included implementing the new Microsoft Dynamics CRM solution for the sales organization to strengthen the wealth management technology roadmap and serving as CRM system administrator responsible for partnering with engineers, data analysts, and business analysts to translate business requirements into technical solutions. Aside from participating in system development lifecycle from concept through testing, implementation, and support, tasks covered developing and introducing new features into CRM applications by analyzing information needs and functional requirements to deliver needed artifacts. Functioning as CRM administrator on MS Dynamics and Salesforce CRM platforms was one of the skills brought to the table.

Key roles involved project managing large-scale initiatives involving the transition of programs to new platforms and integrating acquired client companies CRM platforms to MS Dynamics CRM (Salesforce, Red Hat), delivering gap analysis, functional specifications, and data mapping solutions. In addition, this specialist increased CRM adoption rate 3x by revamping training program. Creating training manual, job guides, and product training site was done to encourage greater communication with clients.

What contributions could a systems analyst who worked in retail, real estate, financial services and consulting industries bring to your organization? Educational attainment is composed of AAS Networking. Professional certifications involve HP Desktop & Server Certification. Technical knowledge consists of NetSuite CRM, SQL Server, Active Directory, SAP Idoc, SPS, SDLC Processes and ERP & MRP (SAP, E2).

Challenges like performing administrator functions in NetSuite such as account creation and modification were welcomed and successfully completed on a regular basis. As a systems analyst in a retail company, supported NetSuite CRM module, Pricing, NetSuite Cloud as well as everyday issues from the users in Canada. Part of the job was to track and fully document changes; as well as write detailed procedures for permanent records and for use in training. This professional designed technical development specifications for supply chain module and performed test cases. Additionally, identified opportunities for improving business processes; assisted in the preparation of proposals to develop new systems.

Shared expertise by revamping tiered support process for Lotus Notes, AS/400, MS Suite, as well as serving as an administrator for loan processing application (EDGE). Acting as a systems analyst in a construction /real estate company, served as a liaison between company personnel and software support to communicate challenges/failures and implement solutions. Furthermore, maintained networks and resolved day- to-day IT issues with end-users and equipment (e.g. desktops, servers, backups, security, networking).

Could the future success of your organization be helped by this systems analyst who is proficient in SAP CRM, R/3 and BW with work experience in business services, manufacturing and software industries? Technical competencies involve SAP CRM, R/3, BW, FI, CO, HR, MM and QM. Educational background includes Master’s in Computer Applications and Bachelor of Science (Mathematics).

Important contributions of this systems analyst included encouraging and promoting the principles, models, standards, guidelines and plans defined by SAP for the plug in upgrade by adopting project management tools. The job entailed coordinating upgrade activities with APO and R/3 teams, as well as assisting developers in loading and testing of data. An additional task covered serving as project lead for SAP BW cut-over activities. Efforts were coordinated during the go-live implementation with R/3 and non-R/3 teams. The SAP BW improvement project was also led. Tasks covered prioritizing requirements and proposing effective BW solutions to improve upon the current architecture. This specialist established then participated in design reviews, regular architectural reviews and issue management meetings promoting correct interpretation of the technology.

Skills consisted of leading the SAP internal support team responsible for effective requirements analysis, business process design and modeling of solutions for internal rollouts and implementations. Functions involved guiding the overall development and management of the specifications, design, coding, testing, documentation and support of the SAP Solutions. Guiding the overall development, management and deployment of programming interfaces, installations, modifications and upgrades of SAP systems was efficiently managed.

Would it be beneficial for your organization to employ a systems analyst with experience working in retail, communications and automotive industries? Educational attainment is composed of Major in Marketing and Minor in Information Systems, as well as Masters in Business Administration. Technological skills involve NetSuite CRM, Visio, Business Object, Click stream, Dart Ad Server, Test Director, Oracle Warehouse Builder, MS Access, Oracle, Siebel, Java and Tibco.

Serving in a retail company as a systems analyst, worked with the Operating Strategy team to provide Business analysis, Requirements Gathering for implementing NetSuite. Part of the job was to be involved in refining the existing data by thoroughly understanding the reverse engineering documents. In addition, helped company to identify, initiate, and analyze appropriate technology solutions, as well as defined and documented business rules, use cases and functional designs. Moreover, reviewed, analyzed, and documented business processes as well as worked with business users to identify improvements.

As a business systems analyst/consultant in a communications equipment company, gathered and analyzed data to make recommendations to improve Navigator (in-house tool) usage among partners in all theatres. Other duties were performing consumer statistical analysis of data including response performance vs. control group. Furthermore, created in-house tool usage dashboards for Business Clients.

What can a systems analyst with specializations in SAP CRM, R/3 and ECC, as well as work background in metal, mining and oil industries bring to your organization? Technical specializations involve SAP CRM, R/3, ECC, FICO, SD and MM. Educational attainment includes Master’s in Accounting and BS in Business Administration (Accounting).

Working with areas such as supporting the business process data lead by performing regular process compliance reviews to identify behavioral issues, workflow failures and other errors requiring attention was one of the responsibilities of this systems analyst. Duties covered reconciling accounts payable and accounts receivable transactions and recording the cost of newly acquired fixed assets. Actions with the business process data lead was coordinated to support line management in achieving business objectives through compliance with 1SAP process, master data design and system use. Governance support was provided to the business process data lead. Electronic transfers were prepared and processed.

Other functions covered tracking existing fixed asset, record depreciation, and accounting for the existing fixed assets, report depreciations and accounting for the disposition of fixed assets. The job covered assisting with creating and executing integration test scenarios, performing reporting activities according to specific deadlines and providing end user performance support and budget analysis. Tasks involved ensuring proper maintenance of accounts receivable customer/accounts payable vendor files, bank accounts and records, in addition to performing internal controls on receivable-to-cash, payable-to-pay processes and bank clearing accounts. Analysis of business processes was performed and improvement opportunities were identified. Reviewing and analyzing thousands of MM tax discrepancy issue involving Vertex Tax System, PO and vendor invoice were handled.