Below are the 6 CRM Systems Analysts with various CRM systems & industry experience. The Thor Group® provides CRM systems analysts with your CRM systems & industry experience on a consulting, contracting or direct hire basis.

Does a systems analyst who is knowledgeable in SAP CRM, HCM and ABAP, as well as experienced in food, technology and business services industries pique your interest? Technical knowledge includes SAP CRM, HCM, ABAP, ASAP, OData and NetWeaver. Educational background includes Bachelor of Technology. Training received includes SAP HCM and SAP UI5 Development.

Major responsibilities of this systems analyst included managing a large project team (size of 20) with resources including onsite and offshore resources by providing technical solutions, helping in critical issues and managing complete SAP application support across the globe. Technical skills used involved Core-ABAP, ABAP-OOPs, Web Dynpro, Workflow, APO-ABAP and OData service (OTC project: ECC, NetWeaver (OData service) and Salesforce. Key roles covered managing and working on SmartForm, PDF Forms, Object-Oriented ABAP, User Exits, Enhancements, Reports and Dialog Programming. Consulting with functional, management and users was done to assess requirements or business criticality and to make sure not to disturb the existing processes/ functionalities.

The job covered managing the successful deployment/support of OTC alert project, in addition to managing and working on the OTC, TPVS and IM/WM related interfaces using SAP interfacing technologies and RICEFs. One of the tasks consisted of managing P1, P2 and business critical interfaces and enhancement especially in DSD (direct store deliveries) scenarios. Focus was in developing related to Sales & Distribution (SD), Materials Management (MM), Financial Accounting/Controlling (FI/CO) and APO. Areas of expertise included leading and directing requirements gathering, technical design, development, testing and documentation programs in all phases of SAP application development. Managing a team size of 7 resources including onsite and offshore resources was accomplished by gathering business.

Could the future success of your organization be helped by this systems analyst with experience working in consumer services, specialty finance and banking industries? Educational attainment is composed of Bachelor of Science in Business Administration with concentration in Computer Information Systems. Technical skills involve NetSuite CRM, C#.NET, ASP.NET, VBscript, Microsoft SQL, Java, Rational Rose UML, Eclipse IDE, C++.NET, HTML / CSS / JavaScript, SMS/SCCM, Adobe Photoshop and Citrix Metaframe.

Contributed to the organization’s success by implementing, customizing, and automating Cloud-based ERP systems, NetSuite, based on the business needs of the client including CRM, Accounting, Marketing, and Finance. Serving as a systems analyst in a consumer discretionary company, developed front end E-commerce website integrating to an ERP platform to manage inventory, accounting, and reporting needs. Also, created scripts in JavaScript to automate procedures and complicated tasks for more efficient operations. In addition, gathered business requirements and analyzed business systems to improve and optimize business processes.

Supported organizational goals and objectives by developing property fraud alert system web application using ASP.NET / C#.NET /MS SQL. Serving in a specialty finance company, developed modular windows service for automated data parsing, cyclical updates, and database maintenance. Additionally, analyzed and debugged front / middle / back layer of the web applications. Furthermore, applied regular expressions to manipulate and select data for consumable formatting.

Could your organization use a systems analyst who is proficient in MS Dynamics CRM, MS Dynamics AX and Oracle, as well as experienced in banking, entertainment and business services industries? Technical proficiencies cover MS Dynamics CRM, MS Dynamics AX, Oracle, COBOL, Assembler, Easytrieve, JCL and TSO/ISPF. Educational attainment includes classes on Visual C++, Visual Basic 6, HTML, Windows NT4 Server, Networking, Math and MS Access.

One of the primary tasks of this systems analyst included conducting data analysis of the marketing department business requirements. These included documenting the Billing/Finance system and creating SharePoint Designer 2013 Workflows. An additional role covered writing SQL scripts for the marketing department visa cards, gift card and Fox/NFL Sports Sales. Creating business requirement documentations as well as gathering system requirements, system design and system test plans were efficiently handled. Daily duties were to create Teradata scripts for the marketing department, running scripts using UNIX and OpenVMS, along with running ETL jobs using Oracle/SQL Developer. Aside from creating C# scripts, complex problems were analyzed and troubleshot. Contributions involved interfacing with change management to move new scripts into production, and testing user-defined functions as per the business requirements.

Another job entailed conducting data analysis of a savings system, in addition to handling business requirements, system requirements, system design, and system test plans, as well as documenting the main posting programs that were written in Assembler Language. This individual posted project updates to SharePoint 2010, wrote test plans, created test scripts, and system documentation. Responsibilities were to examine COBOL and Assembler programs written 40+ years ago for a savings system and documenting the upstream/ downstream processes.

Is impacting your organization with a systems analyst with work experience in consumer services, transportation and logistics industries a current business consideration? Educational attainment is composed of BS Computer Science. Key knowledge and skills involve NetSuite ERP/CRM, Universe DBMS/SQL, Visio, PowerPoint, HP Quality Center, SharePoint, Project, Tableau, ESO and Oracle OBI / EBS. Accomplishments encompass CRM, ERP, BI, financials, sales, service and reporting applications.

While employed in a consumer discretionary company as a systems analyst-ERP implementation, finalized enterprise readiness of an Enterprise Resource Planning (ERP) conversion. Highlighted accomplishments involved integrating quoting, order processing, procurement, distribution and financials to a cloud platform. Also, spearheaded a multi-company Enterprise Resource Planning (ERP) implementation for EOY go-live. Furthermore, replaced Sage, QuickBooks and legacy systems for opportunity and order processing.

Part of the job as a systems analyst in a transportation & logistics company was to analyze and manage a complete cycle NetSuite CRM implementation, including an improved sales process. Moreover, introduced an activity-based costing and profitability assessment system driving sales initiatives. Moreover, facilitated business process mapping, data modeling, and solution delivery. In addition, deployed actionable KPIs and dashboards for financial and service performance assessment.

How can your organization gain an advantage with the help of a systems analyst who is skilled in SAP CRM, SAP BusinessObjects, Tableau and Crystal Reports, as well as work background in a general hospital and a health system? Technical skills cover SAP CRM, SAP BusinessObjects, Tableau, Crystal Reports, Monarch, Kronos, Navicure, Citrix XenApp and Adobe CS5 Suite. Educational attainment includes Bachelor of Business Administration in Management Information Systems (cum laude).

While working for a general hospital, one of the main functions of this systems analyst involved successfully coordinating the execution and conversion of practice management software applications, which increased productivity and reporting accuracy for network providers. This individual was credited for increasing earnings by reviewing/updating current fee schedules to meet industry standards. Successfully implementing key projects which resulted in optimization of resource and PCMH certification was one of the achievements. Part of the duties covered improving internal relations throughout the practices by providing continuous updates/ feedback to end users in regards to resolving issues and completing enhancement requests. This individual was instrumental in planning/executing system transitions of newly acquired clinics, keeping electronic health record committee updated on completed system upgrades and enhancement requests.

Notable tasks in another job included increasing department productivity by automating key IT processes and streamlining of EHR systems at the main hospital, sister hospital and other providers nationwide. One of the responsibilities consisted of collaborating with management to develop, create and implement department policies and best practices in regard to the software development lifecycle and all areas of development activities.

What can a systems analyst with specializations in MS Dynamics CRM, Salesforce and Pivotal CRM, as well as work background in business services, pharmaceutical and cosmetics industries bring to your organization? Technical specializations involve MS Dynamics CRM, Salesforce, Pivotal CRM, Pathways CRM, SQL Server, .NET and VB Application. Educational background includes BA degree in Fine Arts in Communications. This individual obtained certifications as Scrum Master, in MS Dynamics CRM Applications and MS Dynamics CRM Configuration & Customization.

Working with areas such as serving as part of the Microsoft Dynamics CRM service line was one of the skills brought to the table by this systems analyst. Part of the duties covered acting as a liaison between business sponsors and technical organization by gathering business requirements to create business requirements document, use cases, test plans and test case for the Dynamics CRM implementation.

Responsibilities consisted of providing continued development and deployment of innovative operational management software (Logis CAD: Computer Aided Dispatch), as well as participating in all phases of the software development life cycle (SDLC) from start to finish. Tasks involved eliciting, developing or documenting end user requirements, current (as-is) process flows, future (to-be) process flows and use case scenarios. User stories were developed from Epic for effective application development. Oversight of development efforts was provided by both internal and external development teams. Areas of expertise included collaborating with key stakeholders to enhance the technology of eCommerce and other software platforms, as well as making solid contributions to functional/development teams and users to create strategic solutions for web-based Customer Relationship Management (CRM) applications.