Below are the 4 CRM Consultants, 3 Business Analysts & 1 Functional Consultant with various industry & other systems experience.The Thor Group® provides CRM consultants, business analysts and functional consultants that have a wide range of industry experience using systems such as SAP, NetSuite, MS Dynamics, Sage, Salesforce, Oracle & Siebel, as well as familiarity with additional CRM, SCM, HR, ERP, EMR and other systems on a consulting, contracting or direct hire basis.

Would hiring an SAP consultant with experience working in petroleum, firearms and IT services industries help meet the needs of your organization? Educational attainment is composed of Bachelor of Science in Computer Science. Professional skills involve SAP CRM, SAP Supply Chain Management, SAP APO, SAP ABAP for Functional Software Packages, AutoCAD 200i and MS Project.

Acting as an SAP consultant in a petroleum company, did full cycle implementation for the Plant Maintenance module, covering from blue printing to production go live, and warranty support. Some of the tasks were handling configuration setup, designing of functional specifications for custom reports, enhancement, and forms as well as testing and training. Part of the job was to collaborate with the other modules and ABAP team for any touch points, issue resolution, and development requirements. Also, led the conversion team in data gathering, data cleansing, and building up of PM master data and loading thru LSMW/IBIP. In addition, built training materials, implemented training programs, and conducted training for SAP end users.

While working for a firearms company as an SAP consultant, built training materials, implemented training programs, as well as created Business Process Procedure for Production Planning. Moreover, created Process Definition Document for production planning. Serving in an IT services company, performed full cycle implementation for the Plant Maintenance module, covering from blue printing to production go live, and warranty support. Furthermore, handled configuration setup, designing of functional specifications for custom reports, enhancement, and forms as well as testing and training.

What can a CRM consultant with specializations in NetSuite CRM, MS Dynamics CRM, Siebel, ITIL and XML, as well as work background in IT services, software and business services industries bring to your organization? Technical specializations involve NetSuite CRM, MS Dynamics CRM, Siebel Regression testing, ITIL Framework and XML. This specialist has ITIL v3 Foundation Training/Certification and Siebel CRM 8.0 Business Analyst Certification.

For the military, working with areas such as conducting CRM awareness training and educating client organization on CRM as business process were some of the responsibilities of this CRM consultant. Duties covered laying the foundation for CRM communications for senior leadership via PDA and organizing weekly meetings with CRM representatives to devise approach of seeding CRM in a military environment. This individual handled the maintenance of enterprise and processed metrics for CIO directorate. Skills brought to the table consisted of assisting the CRM Chief in process definition and supporting the organization as subject matter expert in acquisition of formal CRM tool; suitable COTS (commissioned officer training school) products were evaluated.

Other functions consisted of business analysis & functional requirements gathering sessions with customers, along with customizing the user interface for corporate NetSuite instance. The job covered modifying the invoice forms for fixed price contracts, designing the case management feature and reporting the creation for presentation of employee-related information. Data cleanup and consolidation were completed. Tasks in another project involved requirements gathering and product suitability assessment for market offering, documenting the product life-cycle and designing custom reports. Customizing application for use as lead management system was handled.

Could the future success of your organization be helped by this senior SAP consultant with SAP CRM, SAP Supply Chain and SAP ECC proficiencies, as well as work experience in food, media and business services industries? Technical competencies involve SAP CRM, SAP Supply Chain, SAP ECC, 3PL interfaces, Virtex, Vistex, Coupa, Ariba, ARIS and MDM. Educational background includes Diploma in Mechanical Engineering, Graduate Diploma in Materials Management, as well as SAP MM Functional Consultant, Oracle 8i and VB6 courses.

One of the important contributions of this senior SAP consultant included creating change requests and problem ticket resolutions in Source to Pay (STP), Material to Inventory (MTI) and Logistics Information system (LIS) streams for NA region. Part of the accomplishments involved successfully completing KT for offshore team on target date from incumbents as IBM, Infosys, Capgemini and others for go-live. In this application project, configuration activity was done in SAP MM/WM/PP/QM/PM for change request and enhancement projects (WM, Enterprise structure, Putaway picking strategies, IM-WM-PP-QM integration, Inbound-Outbound-Internal WH processes, Physical Inv). Storage locations were configured within the raw materials and finished goods warehouse.

In another job, this specialist extended support and knowledge for one food industry client for its green field SAP implementation of all major ECC (Logistics modules) and SCM modules including SAP EWM. Exposure to SAP EWM processes, configuration and all relevant functionalities during all implementation phases including active participation in system integration testing were completed. Areas of expertise included SAP WM//LE/MM/EWM/SD implementations/roll-outs/roll- in/upgrade and application support projects, along with 10+ years’ domain experience in supply chain of large automobile manufacturing industry.

Would a detail-oriented CRM solutions consultant with work experience in application software, electrical equipment and biotechnology industries fit in your organization? Educational attainment is composed of Major courses in Applied Arts and Computer Graphics. Technical skills involve NetSuite CRM, SAP CRM, Infor CRM, Sage CRM, MS Dynamics 09/2012, HubSpot CRM, SAP Netweaver, LEAN Methodologies, MS CRM /365, MS Dynamics Azure and Concur Travel.

Some accomplishments included providing amazing guidance and support to prospective clients by developing trusted, advisory partnerships with C-level executives and decision-makers using NetSuite CRM. Serving in an application software company as a CRM solutions consultant, conducted in-depth discovery meetings, as well as produced professional, timely, and thorough Discovery notes to facilitate accurate creation of Statements of Work (SOWs). This specialist served as an internal project manager to ensure the aspects of the pre-sales process remained on track. Moreover, did accurate reporting, documentation & forecasting, as well as tracking & reporting of daily activity; capturing and updating information in NetSuite CRM.

Shared expertise by doing CRM Project Planning, CRM Strategies for 300+ Users, CRM Process Analysis, CRM Training, CRM Workflows, Effectiveness Tracking, Customer Journey Mapping, Touch Point Analysis, as well as Project Lifecycle Management. Serving in an electrical equipment company, established CRM Best Practices, Customer Segmentation, SMS, as well as Email Automation. Furthermore, worked on CRM Mobility Solution Testing & Deployment to 300+ North America users.

How can a business analyst who worked in media and telecommunications industries help your organization? Educational attainment is composed of Bachelor’s in Mechanical Engineering and Master’s in Information Technology. Expertise consists of Saleforce.com platform, Apex Language, Visualforce Pages, Cognos, SAP, Oracle CRM and Salesforce.com analytics. Has experience in Lightning component and Lightning App Builder. Proficient in creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. Professional certifications involve Salesforce Certified Administrator and Salesforce Certified Platform Developer 1.

Working with challenging issues such as developing and configuring the Salesforce.com instances and Force.com applications have vetted this specialist’s work experience. Responsibilities involved system administrative functions, system configuration changes and updates, and production support for the CRM systems. Serving in a media company as a business analyst, jobs included creating Custom Visualforce components and attributes to override the look and feel of standard Visualforce components. Has knowledge of Dynamic Apex to access S-Objects and field describe information; execute dynamic SOQL, SOSL and DML queries. Part of the job was to create Visualforce pages as per the client requirements and utilize experience in working with Partner portal system.

With a “can do approach” in the area of gathering and documenting the requirements that were critical to the business process and using those requirements to design application. As a business analyst in a telecommunications company, extracted the Salesforce CRM information into BI Data Warehouse using Force.com API/Informatica on Demand to provide integration with Oracle information to perform advanced reporting and analysis. Also, interacted with business users for gathering requirements, analysis, design and development as well as drafted Business Requirement Documents, Functional Design Documents and Flow Diagrams in collaboration with Business Partners and architects.

Is impacting your organization with a Salesforce business analyst with significant business analysis experience including around 4+ years of background in the Salesforce platform a current business consideration? Educational background: Bachelor in Business Administration (Information Systems). This individual is a Salesforce Certified Admin and Salesforce Certified Developer. Core BA competencies are composed of Business Analysis, JAD Session, Application Design, User Acceptance Testing, Project Management and Use Case Modeling. Salesforce skills consist of extensive knowledge about Salesforce setup menu, Configuration, Custom Application Development, Administration, Data Migration and Deployment of applications. Other technical skills include Salesforce.com platform, Apex Language, Eclipse IDE plug-in, MS Visio 2007, MS Project2007, SharePoint, MS Office 2007, Java, Citrix and Windows 2000.

In a computer software company, this senior Salesforce business analyst was actively involved in the configuration of Salesforce.com application according to requirements. Some of the duties were creating and maintaining Salesforce Reports and Dashboards, as well as configuring validation rules, workflow rules, and approval processes. This professional also worked closely with Salesforce developers and helped them in functional and data issues. Another task was configuring and testing standard and custom Salesforce objects including objects having multiple record types and page layouts.

While working in a security systems company, this business analyst implemented the searching and tagging functionality as well as developed various custom reports and dashboards for data analysis. This individual used detailed knowledge of application features and functions to assess the scope and impact of business needs throughout analysis and completion of all enhancement specifications, for each business partner and cross impacted groups. An additional responsibility was carrying out regular meetings and walkthroughs with development team members, project manager and quality analyst to better understand system functionality.

Is impacting your organization with a Salesforce business analyst with significant business analysis experience including around 4+ years of background in the Salesforce platform a current business consideration? Educational background: Bachelor in Business Administration (Information Systems). This individual is a Salesforce Certified Admin and Salesforce Certified Developer. Core BA competencies are composed of Business Analysis, JAD Session, Application Design, User Acceptance Testing, Project Management and Use Case Modeling. Salesforce skills consist of extensive knowledge about Salesforce setup menu, Configuration, Custom Application Development, Administration, Data Migration and Deployment of applications. Other technical skills include Salesforce.com platform, Apex Language, Eclipse IDE plug-in, MS Visio 2007, MS Project2007, SharePoint, MS Office 2007, Java, Citrix and Windows 2000.

In a computer software company, this senior Salesforce business analyst was actively involved in the configuration of Salesforce.com application according to requirements. Some of the duties were creating and maintaining Salesforce Reports and Dashboards, as well as configuring validation rules, workflow rules, and approval processes. This professional also worked closely with Salesforce developers and helped them in functional and data issues. Another task was configuring and testing standard and custom Salesforce objects including objects having multiple record types and page layouts.

While working in a security systems company, this business analyst implemented the searching and tagging functionality as well as developed various custom reports and dashboards for data analysis. This individual used detailed knowledge of application features and functions to assess the scope and impact of business needs throughout analysis and completion of all enhancement specifications, for each business partner and cross impacted groups. An additional responsibility was carrying out regular meetings and walkthroughs with development team members, project manager and quality analyst to better understand system functionality.

Could the future success of your organization be helped by this functional consultant with Oracle CRM, Oracle SCM and Oracle Order Management specializations, as well as work experience in wholesale, IT services and software industries? Technical competencies involve Oracle CRM, Oracle SCM, Oracle Order Management, Oracle Project, Oracle Time & Labor, Oracle Field Service and Oracle Service Contracts. Educational background includes B.E. in Electronics and Communications.

Important contributions of this functional consultant included defining the functionality in distribution modules (Order to Cash) and defining setups in inventory, order management, shipping execution and purchasing. The job entailed processing of orders mixed orders and returns, drop shipment and planning of holds and credit management for the customers. Tasks covered setting up shipping related setups for proper scheduling and deliveries of the booked orders, in addition to responding and resolving user Queries related to Field Service, Install Base, Service contracts and Teleservices. Understanding the integration between other legacy system applications and Oracle applications was done to provide correct solution for fixing the issues.

This specialist was involved in development and support of the solution development architecture, technical architecture and operations architecture. Skills brought to the table covered analyzing the issue and confirming the setup environment based on the requirement. Functions involved functionality testing of the tool/application to meet the requirements, defining setups in the modules and following quality methods while delivering the solution in various activities related to functional issues, setups and some part of technical-related issues. Other competencies included Oracle applications implementations with excellent understanding of the functionality on Oracle SCM, CRM and Projects Modules.