Below are the 4 Functional Consultants, 4 CRM Consultants & 3 Business Analysts with various industry & CRM systems experience. The Thor Group® provides business analysts, consultants & functional consultants with your industry & CRM systems experience on a consulting, contracting or direct hire basis.

Would hiring a functional consultant who worked in education, chemical and software industries help meet the needs of your organization? Educational attainment is composed of Bachelor of Business Administration in Computer Information Systems. Core skills involve Microsoft Dynamics CRM and SAP.

Acting as a functional consultant in an online learning center, implemented key project initiatives, system enhancements and break-fixes for the Procurement, Inventory Management and Warehouse Management business areas. Part of the job was to harmonize inventory management processes between MRO warehouses in different regions. Key tasks were implementing fully automated inventory management solution resulting in increased efficiency and accuracy, as well as leading SAP Warehouse Management Implementation in another country. Moreover, integrated 3 plant warehouses and interfaced with a 3rd party warehouse within 6 months. Warehouse solution utilized wireless handheld computers, self-service kiosks and large format real-time monitors resulting in increased business efficiency.

While working for a chemical company, identified and proposed solutions to optimize business and system efficiencies. The treasury project was expected to save the company $4-5M. Some of the tasks were developing and maintaining multi-year IT/business roadmaps, as well as managing 7 IT professionals supporting the Finance, HR, Commercial, R&D and Legal business areas utilizing on-premise SAP and various cloud-based systems including SuccessFactors, Salesforce and Microsoft Dynamics CRM.

Could the future success of your organization be helped by this functional consultant who is proficient in SAP CRM, SD and FICO, with work background in retail, business services and entertainment industries? Technical competencies involve SAP CRM, SD, FICO, MM, PP, LIS and SIS. Educational attainment includes Bachelors in Engineering. This individual is an SAP Certified SD Consultant.

Important contributions of this functional consultant included developing the functional specifications and handling detailed analysis, design, construction, integration and final implementation of the SAP system. Tasks covered studying business process changes/requirements and configuring SAP to suit the requirements. This involved integration with FICO, PP and MM modules. Skills brought to the table included configuring and building up organizational structures which included sales organization distribution channel, division, sales offices and sales groups. Support was provided for R/3 urgent problems faced by SAP users.

One of the key roles involved configuring the new pricing procedure by maintaining condition types and access sequences with condition tables for pricing procedure determination. Getting involved in logistics execution, shipping/delivery configuration, defining shipping conditions, loading groups and assigning shipping points to the conditions were included in the list of duties. Functions involved determining routes and defining routes, route determination (transportation zone, country/ zone of shipment, transportation groups, with reference to weights/ no-weights). Dealing with consignment process order type (fill-up, issue, return and pick-up), and the later process of order-to-cash (billing) familiar with goods issue, goods receipt and billing documents was also completed.

Would a detail-oriented senior SAP consultant with work experience in airline, pharmaceutical and oil /gas industries fit in your organization? Educational attainment is composed of Bachelor of Engineering in Computer Science & Engineering. Technical expertise consists of SAP CRM, SAP HCM (Payroll & Time Management) and SuccessFactors. This Computer Science and Engineering Professional has more than 8 years of experience in SAP-HR (HCM), working as a Senior SAP HCM & SuccessFactors Consultant (SAP R/3 version ECC 6.0). Areas of expertise consists of Solution Design, Solution Delivery, Payroll, Time Management, HR management and planning functional areas of SAP.

Some accomplishments included managing cut over activity and creating different Legacy System Migration Workbench (LSMW) for different info type uploads (Master Data & Transactional Data). As a senior SAP consultant in an airline company, provided support for issues related to Time Management and Dependent Management change requests. Some of the tasks were working on different workflows, CR, ALM, FS etc., as well as conducting training on end user manual and user training for staff.

Shared expertise by managing cut over activity and creating different Legacy System Migration Workbench (LSMW) for different info type uploads (Master Data & Transactional Data). Serving as an SAP consultant in a pharmaceutical company, provided support for issues related to Time management as well as Travel & Expense change requests. Additional responsibilities were working on different workflows, CR, ALM, FS, etc. Also, prepared documentation on Root Cause Analysis (RCA), configuration guide, user training manual, Knowledge Transfer (KT) Hand book, etc.

How can a CRM consultant who worked in economics, computer systems and electronics industries help your organization? Educational background is composed of Associate in Arts degree and Bachelor of Arts degree in International Business. Technological skills involve Microsoft Dynamics CRM, Act!, SalesLogix, GoldMine and Seagate Crystal Reports.

Working with challenging issues such as developing, implementing and managing SFA (Sales Force Automation) and CRM (Customer Relationship Management) processes for small to medium size businesses were part of this specialist’s work experience. Acting as a CRM consultant, provided certified training of CRM courses designed to help business professionals maximize effectiveness of their CRM application(s), as well as provided clients with onsite CRM technical support, training and other general consultations. Some of the tasks were installing and configuring complete CRM solutions, as well as continuously communicating with clients and project team members to insure progress towards meeting objectives.

With a “can do approach” in the area of developing, implementing and managing SFA (Sales Force Automation) and CRM (Customer Relationship Management) processes for small to medium size businesses. While employed as a CRM consultant, provided certified training of CRM courses designed to help business professionals maximize effectiveness of their CRM application(s). Other duties were providing clients with onsite CRM technical support, training and other general consultations, as well as installing and configuring complete CRM solutions.

Does an SAP consultant who is knowledgeable in SAP CRM, SAP Basis and SAP ECC, as well as experienced in utility, technology and business services industries pique your interest? Technical knowledge includes SAP CRM, SAP Basis, SAP ECC, SAP ASAP, SAP NetWeaver and SAP ABAP. Educational background includes Master of Science, Bachelor of Engineering and Advance Software Certification.

Major responsibilities of this SAP consultant included serving as solution manager for complete implementation, including ChaRM, service desk, business process operations, technical operations, roadmaps, design operations, project management, solution operation, custom development solutions and complete work centers development. NetWeaver PI implementation (particularly B2B interface development and BOBJ integration with GRC-NFE) was completed. Advanced adapter engine support was provided. This individual managed the CRM Middleware complete configuration with ECC 6.0 including payments, credit processing and B2B setup. Homogeneous system copies with CRM, BW, PI, NFE and ECC systems were administered. Oracle database support, data archiving with archive-link, as well as providing support packs for CRM, NW CE, NWDI and CTS+ were administered. The job covered upgrading the Solution Manager 7.01 to 7.1, EHP4 or EHP5 implementation on ECC 6.0 and EHP2 upgrade on BI, BW, NFE and EHP1 installation in CRM. Training, documentation and presentations were provided.

Tasks in another job consisted of installing, maintaining and supporting additional languages, supplemental languages, and code pages, in addition to working with different time zones, time zone settings, activations, scenario specific time zone customizations. Other proficiencies included more than 40 go-lives, numerous upgrades, builds, installations, performing 24/7 maintenance support and leading projects in SAP lifecycle.

Would it be beneficial for your organization to employ a business analyst with experience working in distribution, biopharmaceutical and software industries? Educational attainment is composed of BE Computer Science & Technology. Professional certifications involve Salesforce Certified Administrator and LMS Certification. This specialist has years of CRM experience in Salesforce.com with proficiency as a Salesforce Business Analyst, as well as strong Salesforce CRM-Sales/Service cloud and Force.com platform Communities. Also, has identified the current business structure and then suggested/implemented & configured the system to suit the customer requirement.

Serving in a distribution company as a business analyst, analyzed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS). Other duties were doing requirements gathering, design, customization, integration and implementation of business solutions using Microsoft Dynamics CRM. Also, generated requirements from Feedback (from FA’s) / Users’ requirements via CRM (SFDC or Salesforce.com). Moreover, produced Salesforce reports monitoring group progress.

This specialist interviewed Business Users to gather requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead. Moreover, performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com API, and Web Services. Additionally, was involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Would hiring a business analyst with skills in gathering requirements and breaking them up to Use Cases at function level so developers could code easily fit in your organization? Technological proficiency includes Salesforce, Force.com, Sugar CRM, HTML, Photoshop, Flash, CamStudio, Moviemaker, Java, VB and more. One notable accomplishment involves saving cost and time by adopting the use of package software, instead of building everything from scratch. Educational attainment is composed of an Associate Degree in Computer Information Systems.

Acting as a business analyst/project manager, responsibilities involved writing business and technical Use Cases as well as drawing accompanying architectural and Use Case diagrams to describe the detailed process. This professional customized Salesforce for a sales process and used GoToMeeting to train a 10-team staff to use it. Another task was gathering requirements from an energy company to customize Salesforce to track energy efficiency program implementation and program compliance by its vendors, for reimbursement of rebates to customers. Moreover, the design of use case flow for .NET customer portal that used Salesforce database, as well as the creation of global Salesforce objects to link opportunities to correct .NET forms and to bind products to areas on the form were accomplishments.

While working for a community website for travelers and travel agents as a business analyst/project manager, the main function was to work with the business sector to define business and product requirements. Writing business and product requirements documents was also accomplished. Other tasks involved managing project resources to scope the level of effort and to drive the project within stipulated schedule.

Does a business analyst who is knowledgeable in MS Dynamics 365 CRM, Cloud Solution and Server-Client Application, as well as experienced in government, business services and insurance industries pique your interest? Technical knowledge includes MS Dynamics 365 CRM, Cloud Solution and Server-Client Application, Salesforce Lightning, Siebel Business Analytics Applications and Cognos BI Tools. Educational background includes Master of Science in Computer Science.

Major responsibilities of this business analyst included performing enterprise level reengineering efforts for web-based applications for internal lines of business to identify, analyze, and redesign reporting business processes. The aim was to achieve significant improvements in performance measures, such as staff time, cost, quality of service, accuracy and timeliness using the three key component approach: business process modeling, data analysis, and functional evaluation. This individual provided enterprise-led advanced functional analysis of enterprise level architecture for enterprise data warehouse and data repository, known as National Data Center (NDC) addressing management, operation, interconnection security and approval of the connection between systems owned by the accrediting officials to benefit financially and functionally using modern business intelligence tools and technology.

The job covered implementing the memorandum of understanding document as the system of record for the human resources. Tasks consisted of developing the strategy for data analysis and evaluation for generated data as the essential part of internal assessment of program effectiveness and to provide the department’s external stakeholders with accurate information about the immigration programs administered by the company. Data integrity and reporting were significantly improved for consistency evaluation for the prevailing wage servicing programs.