Below are the 5 Project Managers & 6 Solutions Architects with various CRM systems & industry experience. The Thor Group® provides project managers & solutions architects with your CRM systems & industry experience on a consulting, contracting or direct hire basis.

What contributions could a project manager who worked in commercial services, media and pharmaceutical industries bring to your organization? Educational attainment is composed of Bachelor of Business Administration with Concentration in Marketing. Professional certifications involve Salesforce Certified Administrator, Salesforce Certified Platform Developer and Certified Associate Project Management (CAPM). Computer skills include Salesforce, Apex coding, Visualforce coding, Lightning and Salesforce1 coding.

Challenges like authoring Apex Classes, Triggers, and Visualforce Pages, as well as being active during each step of process and development lifecycle were welcomed and successfully completed. Serving in a commercial services company as a Salesforce developer/ administrator/ project manager, performed QA and UAT through Apex Test Classes and manual testing, as well as assisted in the merging of the three instances of Salesforce. Moreover, acted as a Main Salesforce Developer for an organization with over 100 users.

Shared expertise by assisting in the development and integration of the Salesforce system in the organization. While working for a media company, authored Apex Classes, Apex Triggers, and Visualforce Pages, as well as acted as a main Salesforce developer. Part of the job was to gather business requirements by conducting interviews with business users, stakeholders, and subject matter experts. Furthermore, assisted in implementing Lightning in organization, as well as performed QA and UAT through Apex Test Classes and manual testing.

Does employing a project manager with experience in construction, business services and IT industries meet your organization’s requirements? Systems knowledge covers Oracle CRM On Demand, JavaScript, HTML, Eloqua, Siebel, Interwoven, Teamsite, and SharePoint. Technical experience also includes managing all phases of the enterprise IT project life cycle, particularly using Customer Relationship Management (CRM) systems, as well as doing IT project budget analysis, outsourcing strategies, and contract management. The individual finished MBA (Information Systems) and B. Com, major in Finance/Accounting.

Duties of this project manager involved providing IT support to sales & marketing organization for CRM systems as well as custom application development. The professional led a project to develop an ASP.NET application for the organization, deployed to over 1200 users across 10 markets nationwide. Application was developed using ‘Agile/Scrum’ methodology. System was used for collecting competitive pricing data and generating reports/charts for benchmarking studies. The job entailed being involved in all aspects of the project including technical designs, data modeling, screen prototyping and overall project leadership.

Responsibilities were also for the deployment of Eloqua Email Marketing tool to over 200 users in the marketing organization. This platform was used for all the email marketing campaigns. A major part of this project involved a back-end integration with CRM On Demand system for creating email lead lists and recording email activity against leads. Project completed on time and on budget. The job also required the deployment of Oracle CRM On Demand (Siebel) Suite to the inside sales team. System was being used to capture leads generated from the Internet as well as inbound calls from prospective buyers.

Could the future success of your organization be helped by this project manager who worked in non-profit, food retail, mass media and financial services industries? Educational attainment is composed of Master of Science Certificate in Business Administration and Master of Science in Management/Project Management. Program experience consists of Microsoft Dynamics CRM, Oracle E-Business Suite (EBS), Cloud Computing, SAP, Hyperion/HFM, Salesforce, Tagetik, Apptio, Visio and Microsoft Dynamics Great Plains.

Contributed to the organization’s success by implementing Gainsight Customer Service Platform (Salesforce Lightening) managed platform/database project and working with cross functional teams and departments. Serving as a project manager, worked on TLS upgrade from TLS 1.0 to 1.2 or greater to decrease security vulnerabilities, as well as assessed all in-scope public facing systems to determine level of effort to remediate out of date transmission protocols. Part of the job was to implement CoStar for IFRS-16 international project, financial regulatory projects, implementing regulations/standards around financial business as well as G&A processes, systems and applications.

Supported organizational goals and objectives by managing Infrastructure, data migration and conversion to Oracle Cloud project from MS Dynamics due to company merger. Serving as a project manager in a non-profit organization, processed to make certain infrastructure changes went as planned, end-to-end Agile methodology and project management. In addition, was responsible for technology business management, merger and acquisition of Formation Brands, risk and change management as well as enterprise architecture which involved in-memory database platforms supporting real-time analytics, transactions for mobile and internet apps initiatives, including ETL conversion of database.

Would hiring a project manager who worked in pharmaceutical, packaging, and software industries help meet the needs of your organization? Educational attainment is composed of Bachelor of Arts in Communications, with Public Relations Emphasis. Software skills consist of Zoho One/Zoho CRM, AllClients, Constant Contact, Mail Chimp, Wix, GoDaddy, Canva, Microsoft Publisher and QuickBooks.

Acting as a project manager in a pharmaceutical company, managed marketing projects across the review and approval process for release to market. Some of the tasks were collaborating with cross-functions teams: marketing, operations, information technology, Medical, Regulatory, Legal, print vendors, and ad agencies, as well as leading collaborative project review meetings. Part of the job was to communicate status updates to team members and agencies. Skills utilized in this position: leadership, strategic thinking, organization, negotiation, time management, communication, reconciliation of client goals and resource availability.

While working for a software company as a project manager, wrote/created/developed complete and detailed RFP responses targeted to K-12 school districts that resulted in more than $1.5 million in awarded bids including Oakland Schools, one of Michigan’s largest school consortiums, which totals approximately 300 schools within its 28 school districts. This specialist coordinated with other departments-sales executives, regional directors, legal, executive management, pricing, and the company’s print shop. Furthermore, managed project timeline to ensure RFP responses were delivered by the due dates established by the school districts. (Timelines/deadlines vary from one week to one month).

Would it be beneficial for your organization to employ a Salesforce project manager with experience working in banking, electrical equipment and transportation industries? Educational attainment is composed of BS Communications. Technical skills involve Salesforce CRM, Salesforce Administration Basics, Salesforce Reports and Dashboards, Salesforce Data Confidentiality, Visualforce Pages in Salesforce and Salesforce CRM Sales. Key accomplishments were doing successful implementations of Salesforce for corporate and non-profit clients. Also, acted as Salesforce user and Salesforce design contributor and Technical Sales Manager for over 10 years.

Serving in a bank as a Salesforce project manager, brought together various business units utilizing Salesforce into an Enterprise management structure. Part of the job was to evaluate project needs and recommend creative solutions to expedite Salesforce projects. Other duties were implementing release management best practices, as well as enhancing Salesforce experience by implementing latest features and methods.

As a Salesforce/Big Machines project manager in an electrical equipment company, determined requirements and needs of various business units being implemented in one SF instance. Some of the tasks were managing status and progress of needs from design, development, testing, and implementation, as well as focusing on Big Machines, Leads-Marketing, and Quoting project areas. Additionally, acted as a release management leader for Big Machines, as well as managed multiple concurrent release schedules and plans.

What can a solutions architect with Salesforce CRM, Oracle and Force.com specializations, as well as work background in IT services, entertainment and energy industries bring to your organization? Technical specializations involve Salesforce CRM, Oracle, Force.com Explorer, Force.com Migration, Informatica on Demand, SOQL, Process Builder and Force.com Excel Connector. The individual graduated with Bachelor’s in Computer Science.

Working with areas such as assisting in migrating the company financials from AutoTask application to FinancialForce and ERP on the Salesforce platform, and using FinancialForce’s PSA module for their project management needs and FFA module for financials were some of the responsibilities of this solutions architect. Duties covered managing a complex Salesforce.com instance, supporting 120 users, along with providing recommendations to the CEO, controller, VP of sales, and VP of consulting by tailoring Salesforce.com to meet business needs. Creating process flow diagrams was done to finalize the existing process and help map that to the process flows within the Salesforce and FinancialForce application.

Other functions consisted of recommending, designing and implementing a marketing process in Salesforce to automate communications between sales and marketing, associate campaign influence on opportunities for ROI reporting, and to provide real time status on campaign members. The job covered analyzing current processes, while also making recommendations for automated notifications to sales representatives when maintenance renewals were due and when outstanding invoices needed attention; sales AE’s reports were standardized. Other skills included CRM platforms and client-server architecture, large scale enterprise applications, all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes, as well as Salesforce.com (SFDC) administration, configuration and implementation.

Could the future success of your organization be helped by this solutions architect with NetSuite CRM, as well as work background in IT, electronics and business services industries? Technical competencies involve NetSuite CRM, NetSuite ERP, SAP, Oracle Fusion and ASCP. Educational attainment includes Bachelor of Computer Science degree. This individual obtained a certification in CPIM (Supply Chain Certification).

Important contributions of this solutions architect involved gathering business requirements and processes for the initial phases of NetSuite CRM implementation projects, as well as attending business requirements/process review and improvement meetings with the client’s business functional team. Tasks covered helping in the review and improvement process, then documenting the results. One of the skills brought to the table included handling initial system configuration in the clients NetSuite systems as preparations for system implementation. Training was received on NetSuite functionality.

Key roles involved carrying out onsite evaluation of the current business systems for a client. The evaluation was to review the current and expected future business requirements against their current systems. In addition, this specialist reviewed the current implementation of NetSuite ERP and related systems, then provided an analysis of the current state and guidance on the best future state. Working with all key business functional teams was completed. Subjects covered included further deployment of NetSuite modules, plus business processes improvement. Based on the resulting GAP analysis, work was done on an ecommerce project interfacing the client’s outside 3PL vendors order management and inventory transactions data directly to the internal NetSuite ERP system AR module.

What contributions could a senior solutions architect who worked in professional services, consulting and financial services industries bring to your organization? Educational attainment is composed of Bachelor’s degree in Government and Law and MBA. Technology skills consist of Oracle CRM On Demand, Oracle Sales Cloud, Oracle Business Intelligence, Oracle Integration Cloud Service, Oracle Service Cloud, Oracle Marketing Cloud, Oracle CPQ Cloud and Salesforce. This individual is a Certified Oracle Sales Cloud Implementation Specialist.

Challenges like working on several projects such as Oracle Sales Cloud R11 implementation and Oracle Sales Cloud R12 implementation were welcomed and successfully completed on a regular basis. While working as a senior solutions architect in a professional services company, performed Oracle Sales Cloud R12 implementation and Oracle Sales Cloud R12 implementation with custom Oracle BI reports.

Shared expertise by acting as a client advisor and team lead on Oracle CX Cloud implementation projects. While employed as a senior solutions architect in a consulting company, defined and documented all components of a design across an architectural landscape. Some of the tasks were creating functional design documents and implementing solutions working with a global resource team. This specialist had strong understanding of all aspects of CX Cloud solution development lifecycle. Furthermore, led design sessions and collaborated with subject matter experts, such as business analysts and stakeholders.

How can a solutions architect who worked in IT services, engineering and banking industries help your organization? Educational background is composed of BTech, Civil Engineering, MS Mathematics and MBA Management. Professional certifications: Certified in Salesforce Certified Force.com Developer (SP15) and Certified in Salesforce Certified Force.com Advanced Developer – Multiple Choice (SP15).

Working with challenging issues such as providing a Community based solution for tenants of the REIT domain have vetted this specialist’s work experience. While working in an IT services company as a solutions architect, allowed for AR, issues creation and tracking as well as asset management as part of the solution. This professional negotiated the community license with Salesforce for the benefit of both Salesforce and the customer. It was done in the business requirements gathering phase.

With a “can do approach” in the area of designing and delivering a budgeting application for the same REIT client have been career objectives. This application had back end integration with JD Edwards. It allowed for planning revenues and utilization within 18 months. The complexity was bringing in all the data on a single screen while not hitting any Salesforce limits. Furthermore, designed an extension to the Salesforce Wealth cloud to allow for rebalancing for wealth management clients in banks. It involved integration and coordination with a Heroku database. The complexity involved handling large amounts of data processing in a limited period of time without hitting Salesforce limits.

What can a solutions architect with SAP CRM, SAP ECC and SAP Hybris Cloud Specializations, as well as work background in business services, electronics and food industries bring to your organization? Technical specializations involve SAP CRM, SAP ECC, SAP Hybris Cloud, SAP ERP, SAP HCI, Access, Web Services, OData Services and XML. Educational background includes Bachelor of Science (BS) in Mechanical Engineering. The individual is Certified SAP CRM Consultant and Certified SAP Hybris Cloud for Customer Consultant.

Working with areas such as working on lead, sales quote, sales order, work ticket/service request, complaints, service order, service contracts and service confirmation business objects were some of the skills brought to the table by this solutions architect. Duties covered configuring e-mail channels for B2B and B2C and defining work distribution rules to route incoming e-mail tickets to the corresponding service team. Integrating work ticket with the existing logistical processes in SAP ERP was part of the tasks. Key roles covered configuring email channels for B2B or B2C and defining work distribution rules to route. This individual created local/remote change projects to implement modifications and testing of new settings. Sales quotes and sales order (external pricing) replication were configured from C4C to ERP (bi-directional).

Responsibilities in another job consisted of working on administrative tasks – (business roles, business users, access restrictions, page layouts, extension fields, language adaptions, field validations and code list restrictions). Tasks involved working on lead, opportunities, sales quote, work ticket/service request, complaints, service order, sales/service contracts and service confirmation business objects. Work ticket was integrated with the existing logistical processes in SAP ERP.

Is impacting your organization with an SAP architect with work experience in pharmaceutical, aerospace and entertainment industries a current business consideration? Educational attainment is composed of Bachelor’s Degree (Computer Science). Professional certifications include the following: SAP HANA Technical Certification, SAP HANA Application Certification, AWS Cloud Practitioner Certification, SAP Certified Technology Consultant SAP NETWEAVER 04 – OS/DB MIGRATION, SAP Certified System Administration (Oracle DB) with SAP NetWeaver 7.0 EHP2, SAP Certified Basis Technical Consultant, SAP Basis/ORACLE/AIX-UNIX, SAP Certified Business Intelligence with SAP NetWeaver 7.0 and SAP Certified BW Consultant / Solution Consultant.

While employed in a pharmaceutical company, worked on green field SAP S/4 HANA 1610 FPS02 implementation on premise supporting General Ledger, Accounts Payable, Cost and Profit Center Accounting, Fixed Assets, BO Reporting, Accounts Receivable, Fixed Assets, Procure to Pay and Architecture design of ERP components. Other duties were managing green field S/4 HANA implementation on the cloud, as well as doing architecture design of ERP components and disaster recovery. Also, set up operations and administration standard operating procedures, as well as performed migration of legacy data into S/4 HANA 1610 on premise using the migration cockpit tool.

Part of the job as an SAP HANA architect in an aerospace company was to work on SAP Suite on HANA migration. Some of the tasks were performing Suite on HANA migrations 15TB database and developing run books. In addition, did pre-migration analysis of source ECC system for all clean-ups required for possible data reduction and optimal sizing purposes. Furthermore, defined all steps -pre, during and post HANA migration and created task list as well as integrated that into project plan and cutover plan.