Below are the 3 Office Administrators, 4 Office Assistants & 4 Executive Assistants with Zoho & other systems experience. The Thor Group® provides accountants, bookkeepers & accounting clerks who know your industry, Zoho CRM & other systems expertise on a consulting, contracting or direct hire basis.

Is impacting your organization with an office administrator with experience working in consumer goods/retail and biotechnology industries a current business consideration? Educational attainment is composed of BA in Computer Science. Professional certifications involve CompTIA A+ and Networking+ Certification. Computer skills consist of Zoho CRM, Jira, ServiceNow, SCCM, Salesforce, Active Directory, MDT, WDS, PXE, Cisco Polycom, Remedy, Heat, LAPS, Avaya Agent-X, Multicast, Powershell and Juniper Pulse.

While employed in a consumer goods company as an office administrator, supervised daily tech support operations for this medium-sized computer vendor. Also, worked on problem management, trouble-ticketing, and service desk operations management. Part of the job was to implement new document design resulting in vastly reduced end-user complaints. While working as an office administrator, provided technical support for association boards, committees, operations and residents, as well as negotiated prices with various vendors, resulting in lower operational costs. Moreover, improved performance of office equipment.

Part of the job in a biotechnology company was to support employees, and vendors via Service Now ticketing system. This individual used Windows 10 and 7 environment with additional support of iPhones, also laptop loaners and returns management. Furthermore, worked on imaging , deployment, backup, restore support via SCCM 2016 of corporate Lenovo ThinkPad’s and systems.

What contributions could an office administrator with work experience in information technology services and HVAC industries bring to your organization? Educational attainment is composed of Diploma in Office Assistant and Diploma in General Studies and Cosmetology. Software skills involve Zoho CRM, Epicor, Peachtree, Excel and Outlook.

Jobs like greeting clients and visitors, answering phone, entering orders, filing orders ready for production, as well as doing email order acknowledgements to customers were welcomed and successfully completed. This professional tracked shipments as requested, as well as order revisions. While working in an information technology services company as an office administrator, shipped product samples, ran weekly marketing campaign report for sales/marketing coordinator, as well as printed labels for sample parts.

This office administrator was in charge of answering the phone, taking service calls, as well as dispatching technicians to service calls; ordering parts as needed. While employed in a HVAC company as an office manager, kept logs of service calls and purchase orders, as well as responsible for tracking technician’s service times and totaling the hours on the time cards for payroll. Additionally, prepared invoices and envelopes for billing, handled incoming mail, as well as entered new bills into computer. Furthermore, kept A/R log, matched checks with invoices and prepared deposits, as well as entered paid invoices into computer.

Would it be beneficial for your organization to employ an office administrator with experience working in environmental services and nonprofit industries? Educational attainment is composed of Biology & Political Science. Software skills involve Zoho CRM, QuickBooks, Website & CRM, Google G-Suite, Outlook, WordPress and Social Media (Facebook, Twitter, Instagram, LinkedIn, and TikTok).

Serving in an environmental services company as an office administrator, recruited & trained new staff and executed HR on-boarding processes. Some of the tasks were managing budgets and calculating employee payroll and bonuses, tracking and analyzing field canvass data metrics, as well as garnering media attention for organization through new and traditional outlets. Also, did legislative advocacy for sound water policy at the local and state levels. While working in an environmental services company, did part time sustainability consulting for businesses & local governments. Moreover, handled all aspects of day-to-day operations (HR, payroll, budgeting, taxes, team management, proposals, etc.). In addition, implemented waste diversion programs & provided staff training on proper recycling and composting methods.

In a non-profit organization, this individual assisted the Executive Director on office administration, HR, policy strategy, advocacy, & media outreach. The job entailed recruiting & hiring staff, leadership development, payroll, and team management (up to 40 employees). Furthermore, trained & developed staff for field work in citizen education & engagement to build grassroots support.

Would it be beneficial for your organization to employ an office assistant with experience working in aerospace, manufacturing and furniture industries? Educational attainment is composed of Bachelor of Science in Home Furnishings Marketing and Business Administration, as well as Bachelor of Science in Computer Information Systems. Technical skills involve Zoho CRM, QuickBooks, NetSuite and CAD.

Serving in an aerospace company as an office assistant, managed purchase orders and receivers, as well as maintained and monitored trace paperwork filing for parts inventory. Some of the tasks were assisting with routing sales calls and assisting in daily invoicing processes for all accounts. Part of the job was to process credit history requisitions for new accounts, support sales representatives & managers, as well as input requests for quotes received from outside vendors.

In a manufacturing company, this individual communicated with customers regarding order status, request samples/drawings for items to be quoted by factory in Asia, as well as entered sales orders from customer PO into QuickBooks. The job entailed maintaining account information into Zoho, creating/updating Excel spreadsheets for order tracking and reporting, as well as organizing CAD drawings. Other jobs involved maintaining records of samples and drawings, as well as monitoring container shipments.

Would hiring an office assistant with experience working in retail, consulting and marketing industries help meet the needs of your organization? Educational background is composed of Associates of Arts in Business Administration. Professional certifications involve Project Management Certification (PMP), Six Sigma Green Belt, Google Analytics Certification, Google AdWords Certification and HubSpot Email Marketing Certification. Software skills include Zoho CRM, Salesforce and Adobe Creative Suite (InDesign, Illustrator, and Photoshop).

Acting as an office assistant in a retail company, utilized Zoho CRM system to manage leads and customers and compile daily and monthly marketing and sales reports. Also, reduced delivery windows by 50% through the formation of routing schedules and regional coordination of multiple delivery drivers. Some of the tasks were addressing incoming customer inquiries and offering productive solutions that increased customer satisfaction. Key accomplishments were increasing sales by approximately 30% through the implementation of social media marketing and email marketing campaigns.

While working for a consulting company as an office manager, proposed, acquired, and managed budgets and contracts for new and existing clientele totaling over $3 million. This specialist created and implemented a new billing and accounts receivable processes to increase cash flow and decreased the average number of accounts over 90 days past due by 38%. Moreover, managed employees to ensure timely delivery of reports and deliverables through the establishment of priorities and the development of a schedule of document production. Furthermore, established relationships with clients to act as liaison with project leads and directors to ensure completion of contract scopes.

Could the future success of your organization be helped by this office assistant with work experience in education, consulting and banking industries? Educational background is composed of Bachelor of Science Degree in Communications. Technical knowledge involves Zoho CRM, iDash, UltiPro, Adobe Creative Suite and Canva.

Contributed to the organization’s success by administering updates to Zoho CRM by pulling information from Microsoft Excel and Microsoft Power BI. As an office assistant/administrative assistant in a medical academy, managed multiple calendars of over 50 appointments per week, assisted with implementation and administration of new projects and processes, as well as trained new employees on company processes. Some of the tasks were handling confidential information in a compliant manner, as well as ensuring quality student conversations and documentation is being produced daily. Moreover, demonstrated knowledge of all applicable federal and state compliance requirements and quickly escalates any compliance concerns to the appropriate party.

Supported organizational goals and objectives by answering phones, greeting visitors, as well as handling office tasks, such as preparing meeting rooms, scheduling appointments and maintaining calendars. While employed in a consulting company as an administrative assistant, proofread, edited and wrote documents, as well as prepared administrative communications such as emails, reports and other correspondence. Furthermore, achieved company objectives by sourcing and evaluating job candidates, as well as kept the office clean, prepared conference rooms and assisted with administrative tasks as requested.

Is impacting your organization with an office assistant who worked in manufacturing, logistics and employment industries a current business consideration? Software skills involve Zoho CRM, Slack, Trello, Ease Central On-boarding and Prelude Accounting System.

While employed in manufacturing company as an office assistant, verified customer account number accuracy and apply payments towards invoices for six site locations, as well as processed credit card payments for six site locations. Some of the duties were accurately entering wire transfer payments to ensure customer payments were processed and reports were completed efficiently. Also, scanned and deposited check payments, verified all checks were scanned and deposited, batched checks with report and filed accurately. Additionally, accurately verified cash payments and matched hand written on-site store receipt.

Part of the job as a receptionist in an employment company, entered daily lead sheets into the system, update Zoho, and print required reports, as well as entered daily sales notes into the system. Key responsibilities were updating Zoho, with client information to provide easy access to the company and print required reports, as well as processing weekly project data, verifying information, printing folder labels and uploading data into appropriate electronic folders for the building to access. Furthermore, ordered office supplies, checked and verified accounting assistants check run weekly for accuracy, as well as assisted human resources manager with assigned projects.

Would hiring a sr. executive assistant with experience working in real estate, television and security/investigations industries help meet the needs of your organization? Professional certifications involve MS Office Certification. Software skills involve Zoho CRM, JustWorks CRM, Salesforce and SAP.

Acting as an executive assistant in a security & investigations company, acted as a CRM developer & admin (Salesforce & Zoho), as well as accounts payable & accounts receivable manager (JustWorks CRM). In addition, functioned in tradeshow management (facility coordinator). While working as a sr. executive assistant in a real estate company, prepared and reconciled expense reports, as well as maintained multidimensional complex calendar events and created highly effective organized filing system. Part of the job was to prioritize emails, receive incoming calls, schedule board and foundation meetings, as well as book conference rooms, arrange out of town conferences, travel and hotel accommodations. Additionally, managed Six Sigma special project and trained staff on procedures, processed bills and incoming daily mail.

While working for a television company as an executive assistant, provided executive support to two Executive Directors, back up to CFO & CTO. Part of the job was to prepare expense reports in SAP and reconcile VISA statements against expense reports. Moreover, processed invoices and POs through SAP as well as coordinated logistics for specific projects such as scheduling venues, catering, and attendee lists.

Could the future success of your organization be helped by this executive assistant with work experience in online marketing, retail and software industries? Educational attainment is composed of Business. Technical skills involve Zoho CRM, ShipStation, AuthorizeNet, Google Docs, QuickBooks, Excel, Word and Dropbox.

Contributed by doing sales tax forms for different States, using Zoho invoicing/CRM, ShipStation, AuthorizeNet for payments, Social Media management, FedEx International/Freight, and Google Docs. This professional worked as an executive assistant in an online marketing company. Serving as an assistant manager in a retail company, expanded team’s knowledge and skills with visual merchandising, customer service and company goals. Other duties were following and exceeding said company goals and initiatives, as well as striving after sales goals; daily, weekly, monthly and quarterly. In addition, gained proficient knowledge of all brands in store for maximum efficiency and growth within the company.

The position required acting as a team player and helping in a few areas outside of original description. While employed as an administrative assistant/purchasing in a software company, helped a lot in general office management and most importantly, took over purchasing. This helped in refining skills in QuickBooks, Excel, Word and Dropbox.

Is impacting your organization with an executive assistant who worked in security/investigations, restaurant, performing arts and financial services industries a current business consideration? Technical skills involve Zoho CRM, Salesforce, Hootsuite, WordPress, Slack, Dropbox, Zoom and Shopify.

While employed in a security & investigations company as an executive assistant, planned and executed all networking and public speaking opportunities for Private Investigator. Some of the tasks were assisting Pres./CEO with filming and editing of videos for marketing, social media and networking, as well managing all Social Media accounts, content creation, and website updating. Moreover, performed client contact through newsletter mailings and Client Event planning from implementation to execution. Additionally, did client database maintenance in Salesforce, as well as marketing material design and ordering.

Part of the job as an executive assistant in a coffee shop was to schedule and approve final draft of press interviews for Pres./CEO (local, national and worldwide for print, tv, online and radio). Other duties were doing marathon week long hosting appearance, writing contest rules and regulations, as well as assisting with contest webpage design. Furthermore, submitted social media content for various networks’ approval and legal compliance.

What contributions could an executive assistant with experience working in professional services, investment banking and public relations /communications industries bring to your organization? Software skills involve Zoho CRM and QuickBooks.

Shared expertise by using QuickBooks for A/P, A/R for office & personal staff as well as acting as liaison with accountants & business manager. While employed in a professional services company as an executive assistant, acted as property manager for an estate, with coordination with property managers. Other duties were organizing of all non-profit, fundraising, business and social events, as well as coordination with IT Department on all hardware and software issues including maintenance. In addition, booked commercial and private aviation for personal & business travel, as well as did business and social correspondence.

Responsibilities involved quarterly meetings with corporate accountant and tax advisors, as well as traveling for all business and personal related. As an executive assistant in a professional services company, managed the production and personal offices, as well as acted as property manager for an estate. Some of the tasks were calling and writing communications for all businesses and 401(c)3 entities, as well as assisting in talent relations & organization of the Special Olympics International World Games. In addition, served as an album administrator for four Christmas albums benefiting the Special Olympics.