Below are the 4 Oracle CRM Consultants, 4 Functional CRM Consultants and 4 Oracle CRM Software Implementation Consultants & other systems experience. The Thor Group® provides Oracle systems analysts, IT support analysts, business analysts, project managers, programmer analysts, developers, SME’s & systems engineers on a consulting, contracting or direct hire basis.

Could your organization use a senior Oracle consultant who is proficient in Oracle CRM, Oracle Financials and Oracle Forms, as well as experienced in IT, business services and engineering industries? Technical proficiencies cover Oracle CRM, Oracle EBS, Oracle Financials, Oracle Forms, Oracle Reports, Oracle Workflow, Oracle Discoverer, SQL, PL/SQL, C, C++, OAF, JSP, HTML, XML Publisher and Java. Educational attainment includes Bachelor of Engineering (Electronics and Communication).

Primary tasks of this senior Oracle consultant included being involved in 3 different projects (integration, reconciliation and extensions), as well as developing the company interface to reconcile Install Base and client site installation through Oracle CRM, Oracle Financials and Oracle Inventory (11.0.3, 11.5.10 and R12) technology. Working extensively on Oracle Forms 6i, Reports 6i, OAF, JSP and Java components, while also working extensively on Oracle Financials (GL, AP, AR, INV, P2P, OTC and OM) were also handled. Key roles covered getting involved in channel localization project to implement Oracle R12 technology. As client was based in more than 100 locations worldwide, there was a need to enhance the IB using territory manager for the client locations. This was implemented using a separate enhancement for the group.

Contributions involved working on Ship/Install Base interface and defining concurrent programs/parameters, executable, in addition to creating the value sets and lookup codes. Aside from working on Oracle 6i Forms personalization, RTFs were attached to the templates and registered in application. Core competencies included managing the design, development and support of Oracle ERP/CRM applications, as well as leading 2 Oracle EBS – R12 implementation projects in Oracle Financials with 10g database.

What can an Oracle consultant who specialized in Oracle CRM, Oracle EBS, Oracle ERP and Oracle AIM, as well as work background in IT services, communications and retail industries bring to your organization? Technical specializations involve Oracle CRM, Oracle ERP, Oracle AIM, Oracle Development Tools and Discoverer Queries. Educational background includes Bachelor of Technology in Electronics and Communications Engineering. This individual obtained certifications in project management, business math, information technology and Oracle ERP applications.

Working with areas such as integrating the new business unit into Oracle R12 ERP and CRM applications was one of the skills brought to the table by this Oracle consultant. Duties covered leading Oracle EBS applications design and implementation, as well as supporting and initiating process definitions with business partners with focus on increasing process automation to reduce manual intervention and shorter cycle time. Requirement study, gap analysis, solution design and business process redesign were conducted for legacy application conversion. Tasks involved mapping the functionality in Oracle product and configuring the applications. Key roles involved functional/ process design, configuration, and setup for Order Management, Inventory, Receivables, Purchasing, Install Base, Service Contracts, and Field Service modules.

Part of the responsibilities consisted of defining the overall requirements for order validations in order configuration/quoting application before order was imported into Oracle to reduce order fallouts. Other competencies included Oracle ERP or CRM – requirements analysis, process design, solution design, development, implementation, integration, conversion, testing, maintenance and support, as well as building a deep understanding of the entire IT enabled transformation cycle starting from discovery, feasibility analysis, proposal study, requirement analysis and gap.

Could the future success of your organization be helped by this Oracle consultant who is skilled in Oracle CRM, Oracle ERP and Oracle Messaging Gateway, as well as work background in manufacturing, biotechnology and advertising industries? Technical competencies involve Oracle CRM, Oracle ERP, Oracle Messaging Gateway, Oracle JDeveloper and Oracle SOA Suite.

Important contributions of this Oracle consultant included managing data mapping and conversion programs for moving contracts from legacy systems into Oracle Service Contracts and Install Base. Part of the tasks covered customizing service contracts order capture process to get the service contract information for orders created in Order Management. Creating flexible service agreements tailored to customer requirements with the exact level of product service was part of the job. One of the skills brought to the table included developing the conversion programs using PL/SQL and SQL*Loader utility to import the legacy data into Oracle. Custom PL/SQL programs were developed to import warranty service contracts, which were stored in separate tables on legacy systems.

Key roles involved implementing and customizing Oracle Service Contracts, Contracts Core and Install Base and integration with Order Management (OM) and Accounts Receivables (AR). Resolving Order Processing, Accounts Receivables and Install base related issues were some of the duties. Proficiencies included design, development and support of information systems and as a consultant with Oracle 11i E- Business Suite applications involving ERP/CRM modules of Accounts Receivable, General Ledger (GL), Accounts Payable (AP), Order Management (OM), Contracts Core (OKC), Contracts for Services (OKS), Cash Management (CM), Purchasing (PO), Inventory (INV), Bill of Material (BOM), Oracle Master Scheduling (MRP), Work in Process (WIP), iExpense, Install Base and Alerts.

Does an Oracle consultant who is knowledgeable in Oracle CRM, Oracle Developer, Oracle Interconnect, as well as experienced in IT, business services and manufacturing industries pique your interest? Technical knowledge involves Oracle CRM, Oracle Developer, Oracle Interconnect, Oracle TopLink and Siebel. Educational attainment includes Bachelor of Technology. This individual is an Oracle Certified Associate.

One of the major responsibilities of this Oracle consultant included writing PL/SQL routines to send employee list and projects list to Concur as an outbound extract using UNIX and FTP processes between 2 different systems (Oracle and Concur). Writing PL/SQL routines for credit card encryption and decryption using Oracle’s obfuscation toolkit for order processing and service contracts were some of the key roles. One of the positive experiences brought to the business table consisted of developing SQL*Loader files and PL/SQL Scripts to load data from Spoke systems to Oracle Customer Data Hub. XML messages were generated from the Oracle database.

Other jobs covered developing PL/SQL scripts for exporting/ importing D&B data, as well as mapping JAXB objects with XSD’s. Oracle TopLink was used to generate messages and sending them to the company. Custom interfaces were developed to load data from Spoke systems to the Oracle Customer Data Hub. Other technical skills included software development, re-engineering, implementation and support in Oracle Applications 11i E-Business Suite and Oracle Developer 2000, as well as the following modules: Accounts Payable, Accounts Receivable, Order Management, CRM – (TCA, Customer Online, Install Base, Field Service, Service Contracts, Customer Care, Teleservice, Telesales, Sales Online, Sales Offline and Incentive Compensation).

Does a functional consultant who is knowledgeable in Oracle CRM and Oracle Field Service, as well as experienced in IT and construction industries pique your interest? Technical knowledge includes Oracle CRM, Oracle Field Service, Oracle Quoting, Oracle Field Sales, Oracle Marketing, Oracle Install Base and Oracle Order Management. Educational background includes Bachelor of Technology (Production).

Major responsibilities of this functional consultant included designing and implementing Oracle Quote to warranty, contract renewal, and call resolution flows. Key roles covered designing and implementing service contracts, field services, tele-services and iSupport. Enhancements in “tasks” tab were used to quickly enter part requirements and skills requirements. This individual managed the new profit margin cost report to capture costs, charges and the related profit margin at the service request level. The new “allocation” methodology for service contracts was implemented. Designing new commercial sales practice extract for service contracts and handling SIT, UAT test scripts design and execution were efficiently completed.

Another job covered implementing the Oracle CRM suite with the specific goal to capture leads, opportunities, quoting and marketing efforts, independently coordinating with business and delivering the accelerated implantation of entire quoting and CRM solution in a record time of 5 weeks starting from scratch to go-live. Tasks consisted of implementing CRM foundation, quoting and DQM, along with creating functional design, application configuration, business requirements, user acceptance and test documentation. Core competencies included Oracle applications implementation and support, applying knowledge of Oracle EBS/CRM global implementation, support and enhancement projects, as well as participating in multiple Oracle CRM and EBS implementations in multi- org/multi-currency scenarios.

How can your organization gain an advantage with the help of a functional consultant who is skilled in Oracle CRM, Oracle iStore and Oracle Customers Online with work background in business services, manufacturing and IT industries? Technical skills cover Oracle CRM, Oracle iStore, Oracle Customers Online, Oracle AIM, Oracle ASN, SQL and PL/SQL. Educational attainment includes MS in MIS, as well as Bachelor of Commerce in Marketing and Accounting.

While working for a business services company, main functions of this functional consultant involved implementing Oracle 11.5.10.2 Oracle Sales (ASN), leads management, CRM Foundation, customers online, data librarian, territory management, sales for handhelds, TCA, proposals and sales & marketing DBI. This individual was responsible for requirements gathering, business process study, gap analysis, solution design, and mapping requirements to business processes/ testing. Duties covered customer and opportunity conversion mapping, configuration and testing, as well as conducting three CRP’s and user training.

Notable tasks in other jobs included implementing Oracle 11.5.10.2 Oracle Sales (ASN), quoting, CRM foundation, customer online, marketing online, service contracts, field service, advanced pricing, iSupport, knowledge base, teleservice, install base, leads management and territory management. Responsibilities consisted of requirements gathering, business process study, gap analysis and solution design. An additional function involved integration of OM, INV and AR with CRM modules. Skills brought to the table involved conducting walkthroughs and reviews with users to make them understand the application functionality and navigation flow of advanced collections and Oracle Sales Online. Other core competencies included implementations, strategy development and business performance improvement, along with full life cycle development and deployment of Oracle CRM.

Could the future success of your organization be helped by this functional consultant with Oracle CRM, Oracle Sales Online, Oracle Marketing and Oracle Field Services proficiencies, as well as work background in nonprofit, manufacturing and telecommunications industries? Technical competencies involve Oracle CRM, Oracle Sales Online, Oracle Marketing Online, Oracle Field Services, Oracle Quoting, Oracle Install Base, CRM Foundation and Order Management. Educational background includes Master’s in Business Administration.

Important contributions of this functional consultant included managing all functional aspects of the project such as analysis of user business requirements, creation of a functional gap document and gap solution document. The job entailed gap analysis and mapping process requirements with functionality for sales/ marketing online, service contracts, install base and suggesting workarounds and customizations that were mandatory to fit the requirements. Tasks covered ensuring the dependencies of sales and marketing modules with pre-existing modules, along with defining lookup codes and profile settings throughout the modules. Configuring the integration of Oracle Sales Online with Oracle Inventory module was done by defining the product categories in inventory to make them available for the forecasting.

This specialist helped the technical team in acquiring functional knowledge and making them understand the client’s business processes. Skills brought to the table integrating the Marketing Online module with sales/ telesales for creating campaigns and events. An additional function involved setting up of sales coach for the Oracle sales users. Other proficiencies included Oracle applications including requirement gathering, planning, fit-gap analysis, application design, configuration/ setups, implementation, testing/ support and CRM domain (six years of experience).

What can a functional consultant with Oracle CRM and Oracle Order-to- Cash specializations, as well as work background in manufacturing, chemical and technology industries bring to your organization? Technical specializations involve Oracle CRM, Oracle ERP, Oracle Order- to-Cash, Oracle Apps/R12, CRM Foundation and Oracle iStore. Educational attainment includes Bachelor of Technology (Chemical Engineering).

Working with areas such as driving full blown ERP-CRM roll-outs spanning across multiple continents and implementing Oracle CRM modules for the service arm of the biggest US division, with presence in over 70+ organizations were some of the responsibilities of this functional consultant. Duties covered extensively coordinating with multiple vendors involved in the project, spanning across geographies, as well as handling Oracle setups for field service, tele-service, CRM foundation, installed base, service contracts and depot repair. Functional setups were carried out for order management, inventory and receivables. HTML administration setups were carried out for CRM administration. CRM Foundation setups involving resource management and territory management were completed. This specialist was responsible for the entire North-American sales territory re-alignment for a client.

Other functions consisted of handling the rollouts/maintenance of Oracle 11i CRM Modules including field service, install base, service contracts, Oracle Mobile Field Service and depot repair, along with creating functional specs based on client requirements. Aside from providing inputs, technical documents and functional documents prepared by offshore team and onsite team were reviewed. Other skills included full life cycle Implementations, rollouts, post production support covering fit-gap analysis, process design, coordinating development, acceptance testing and deployment of solution, as well as implementation and maintenance projects of Oracle ERP and CRM.

What can an Oracle CRM software implementation consultant with Oracle Sales and Oracle Alerts specializations, as well as work background in media, telecommunications and software industries bring to your organization? Technical specializations involve Oracle CRM, Oracle Sales Online, Marketing, Receivables, Order Management, Inventory, Sales Compensation, Payables, General Ledger, Fixed Assets, EDI, Oracle Alerts and AOL, Oracle iStore, Oracle Alerts, AOL, PL/SQL, SQL Loader and C. Educational attainment includes MS Information Systems as well as BS Business Administration (Accounting and Finance emphasis).

Working with areas such as completing the full lifecycle implementation of Oracle Sales Online 11i was one of the responsibilities of this Oracle CRM software implementation consultant. Duties covered gathering and analyzing system requirements, then communicating extensively with users or company executives to determine people and system requirements. This individual designed setup for territory management, resources, calendar and task manager. Demonstrating the product Sales Online 11i to users at their national sales convention and getting involved significantly in full lifecycle implementation of Oracle Order Management 11i were some of the skills brought to the table. Evaluating the Oracle iStore and iPayment 11i as a possible solution for e- commerce requirements was efficiently handled.

In another job, part of the functions covered completing the full lifecycle implementation of Oracle Sales 10.7 and an integrated custom module built with Forms 4.5. Co-conducting a conference room pilot and communicating extensively with users and company executives to determine people/ system requirements were carried out. Implementation specifications were designed according to the requirements, which involved designing and building a custom contracts subsystem that would integrate with Oracle Customer Relationship Management.

Could your organization use an Oracle CRM software implementation consultant with Oracle CRM On Demand, Salesforce and GoldMine proficiencies, as well as experienced in software, business services and construction industries? Technical proficiencies cover Oracle CRM On Demand, Salesforce, GoldMine, HTML/CSS, jQuery, JavaScript, Python, SQL, MySQL, Ruby and PHP. Educational background includes BSBA, major in Marketing and minor in Management. This individual obtained certifications in Oracle CRM On Demand and Oracle Database 11g.

Some impact contributions of this Oracle CRM software implementation consultant included discussing client objectives, creating requirements and effectively communicating expectations to project team to ensure that CRM applications met client objectives. This individual designed QA processes to identify, resolved business requirements issues and ensured that the application was user-ready. Key roles involved installing, configuring, maintaining and upgrading Oracle CRM On Demand software from contract through go live as well as any training and support after project delivery. An additional task involved collaborating with the client and department specialist, developers and system owners in the testing of CRM On Demand application.

Skills involved developing and delivering custom demonstrations for CRM, marketing and contact centers. Functions covered providing technical support for users via companies’ CRM support ticket system for their CRM OnDemand application and for iSales CRM mobile application, in addition to devising solutions for smooth transitioning from CRM software such as Salesforce and GoldMine. Other accomplishments included implementing the new recruiting strategy for employee recruiting firm where firm’s revenue increased to nearly $1 million within one business quarter, optimizing PPC strategy saving firm up to $10,000.00 a month.

Would an Oracle CRM software implementation consultant with Oracle E- Business Suite R12 and Oracle Lease Management Skills, as well as familiar in financial services and IT services industries help your organization achieve greater success? Technical specializations cover Oracle CRM, Oracle E-Business Suite R12, Oracle Lease Management, Oracle iStore, Oracle Service Contracts, Oracle iSupport, Apache, JSP, HTML, Java, Java Servlets, Java Beans, Java Server Pages, JDBC and HTML. Educational attainment includes Bachelor of Engineering, Computer Science & Engineering.

Making a positive difference with leading the technical team in designing, developing and implementing several JTF based extensions integrating Oracle iStore Application with Oracle Configurator were some of the key focuses of this Oracle CRM software implementation consultant. Part of the responsibilities covered using JTF, Java, JSP and PL/SQL extensively in customizing pages, functions and packages to maintain referential integrity, as well as to do complex updates or validations. Tasks involved setting up user management templates, user types, roles, permission and responsibilities, in addition to developing several custom extensions for updating user accounts specific to business requirements like adding roles, privileges and cages for a selected center associated with a particular user account.

Notable tasks included building deployment scripts for CRP, UAT and PROD deployments, along with getting involved in system administration activities like registering menus, functions, concurrent programs, security of users, responsibilities and roles. An additional function consisted of getting involved in CRP, UAT and PROD support activities. Areas of expertise included implementing Oracle CRM (Sales Compensation/Incentive Compensation/Oracle Resource Manager) and Oracle E-Business Suite, Oracle CRM Application 11i (11.5.9) and Oracle Applications Framework.

Could your organization use an Oracle CRM software implementation consultant with Oracle CRM, as well as experienced in IT, telecommunications and business services industries? Technical proficiencies cover Oracle CRM On Demand, Oracle EBS, Oracle BI, Oracle OBIEE, JD Edwards, Siebel and Crystal Reports. Educational attainment includes BS Computer Science/Programming and BS Criminal Justice. This individual is an Oracle E-Business Suite R12 Certified Expert Consultant.

Primary tasks of this Oracle CRM software implementation consultant included performing business process analysis, requirements definition, gap-fit analysis and solution design, as well as authoring business processes, requirements, functional/technical design and system architecture documents. Coordinating, defining, staffing and managing multiple projects including offshore teams up to 25 were also handled. Key roles covered interacting with various levels of customer management to develop, manage and report on project statuses, in addition to performing tasks, hardware selections, software implementations, integrations, conversions and upgrades. Performing Oracle CRM/ERP application configurations, R12 upgrades and system integrations was efficiently managed.

Contributions involved implementing quality, risk and compliance processes to adhere to regulatory requirements, along with performing release planning and cutover support for Oracle EBS 11i/R12 upgrades and conversions. Post production support tasks were performed, including issue identification/resolution and post prod quality review. Managing the migration of several customers to a hosted services provider and performing JD Edwards Application Suite implementation were completed. Accomplishments included successfully delivering 25 implementations performing all phases of software development life cycle performing roles including project management, business / systems analysis and Oracle Applications implementation, as well as facilitating client sessions, project planning and defining user requirements.