Below are the 4 Training / Development Specialists, 4 IT Support Analysts / Specialists and 4 Integration Consultants & other systems experience. Workday experienced training / development, IT support & integration professionals are provided byThe Thor Group® on a consulting, contracting or direct hire basis.

Could your organization use a Workday HCM help desk analyst for human resources (HR) operations who is knowledgeable in Workday HCM, SAP and PeopleSoft with experience in retail, pharmaceutical and marketing industries? This high school graduate’s technical proficiencies cover Workday HCM, SAP, Zendesk, MURI, OurSource HR Portal, BMC Remedy, JDE Oracle, Profit 21, Multipub, Salesforce, Zuora, EDI Macola, PeopleSoft, AS/400 and SharePoint. This individual is certified in Help Desk Analysis.

One of the primary tasks of this Workday HCM help desk analyst (HR operations) included providing full support for Workday (HCM, Recruiting, Benefits, Compensation, Payroll, Absence, Performance & Development) to managers, HR, recruiters and employees. This individual served as a subject matter expert for Workday modules and performed transactions/ corrections on all business processes such as creating or editing requisition, creating/editing or deactivating organizations and creating the hire record. The job consisted of training HR partners, recruiters, management and associates on the daily usage of Workday application and end-to-end processes. Documentations (job aids, SOPs) were created for recruiting, HCM, absence, access and multi-factor authentication.

Contributions in another position involved providing full Workday support (HCM, compensation, and performance & development) to managers, HR and employees, in addition to serving as a first point-of-contact for employees for inquiries regarding performance and development in Workday, OurSource Portal HRIS transactions, HR/payroll policies and procedures. Workday navigation training sessions were conducted for members of the employee data management group. Challenges like accurately capturing, tracking/ following up on initiated cases and adhering to established KPI’s for resolution were successfully completed on a regular basis.

How can your organization gain an advantage with the help of a Workday HCM business solutions analyst who is skilled in Workday HCM with background working in telecommunications, manufacturing and business services industries? Technical competencies involve Workday HCM, HTML and HRIS System. Educational attainment includes Associate’s degree in Computer Information Systems.

Part of the main functions of this Workday HCM business solutions analyst included serving as a system lead for annual company-wide processes such as performance reviews, merit and bonus processes. The daily management and handling of HR functions within the HR system were efficiently completed, including job requisitions, change job, personal goals, talent reviews and succession planning. Producing documentations and conducting training sessions for HR, managers as well as employees, both in person and via on-line resources, for all functionalities within the human resource management system (HRMS) were all part of the duties competently performed on an ongoing basis. Configuring the new and updating the existing business processes for all HCM transactions within HRMS were some of the responsibilities. The job likewise involved security configuration, process exceptions, system notifications and automatic task reminders.

Skills brought to the table consisted of custom report creation or modification of delivered reports for use in data auditing, process statuses, analysis and decision-making; other employee-related reports were created as needed. Data was analyzed using Excel resources to ensure organizational structure and employee data was accurate. Tasks covered configuring and processing the inbound data load templates for inbound compensation and job changes. User and Role-based security roles were created and modified to ensure proper accesses or functionality.

Would a global workday training lead who is proficient in Workday HCM, SAP and PeopleSoft with experience in engineering and manufacturing industries help your organization achieve greater success? Technical specializations cover Workday (HCM, Benefits, Payroll, Time & Attendance), Workday HR, Workday Payroll, SAP (FI, HCM, SRM, BP, PM, Assets, ESS, MSS), PeopleSoft (Procure to Pay, AP), Oracle/ Siebel CRM, Case Management, SharePoint and SAP Workforce Performance Builder and HP Quality Center. Educational background includes MA in Instructional Systems Development and BS in Management Studies. The individual is also ITIL (Information Technology Infrastructure Library) Certified Trainer for Vertical Leap and Boss the Movement – Entrepreneurial Course for Youth and Adults.

Making a positive difference with facilitating project leaders, champions and stakeholder groups to identify learning objectives for key internal audiences including employees, managers, HR and the senior leadership team was one of the key focuses. Responsibilities covered collaborating with project leaders to define the delivery methods required for each audience and creating a calendar for development and delivery milestones/ events. This specialist leveraged the Workday Community and Adoption Toolkit resources to simplify content development. Notable skills used on a regular basis included coordinating with global training contacts (3 to 5 English speaking contacts) to enable language translation, printing of materials, and region-specific customization of content based on process or data variations.

An additional responsibility covered actively working with the project team to understand process changes that will accompany the Workday implementation and customize content accordingly. Delivering a small number (5) of on-site training sessions in global locations (in English, working with local partners for language translation as needed) was part of the functions.

Does your organization require the expertise of a Workday HCM delivery analyst who is adept in Workday HCM, Workday Payroll and PeopleSoft as well as work background in professional services, telecommunications and education industries? Technical knowledge involves Workday (HCM, Recruiting, Payroll), PeopleSoft, SharePoint, Taleo, WebEx, Plateau, Success Factors, Online Learning tools and Performance Management Systems. Educational attainment includes Master of Science in Human Resources Management (with distinction) and Bachelor of Science (major in Business Management, minor in Communications). This specialist is certified Professional in Human Resources (PHR).

Important contributions of this Workday HCM delivery analyst included leading the phase II Workday implementation for recruiting from HCM perspective, which included creating SOPs, training and process flow documents. Key roles also involved training colleagues on systems and processes, in addition to working with third-party providers (both partners and client partners) to ensure seamless process delivery. Identifying and researching issues/system defects (with/without guidance) as well as formulating resolutions/recommendations were completed by analyzing fact patterns or applying/following SOPs and best practices. This individual helped in identifying and implementing ideas for improving the domain specific processes and methodologies. Resolution was provided in accordance with due dates and SOP documentation/ processes were documented or maintained.

Escalating issues/client noncompliance of processes/procedures was one of the functions. Skills brought to the table covered handling the daily execution/processing for aligned domain and adhering to internal/ external audit requirements for specific clients. Another job entailed overseeing data processing and using SOP/guidelines, to ensure updates were accurately captured. The position required managing peer review audits of manual work and providing necessary feedback.

What can a regional information technology (IT) support specialist who is skilled in Workday and experienced in technology, professional services and food services industries do for your organization? Technical competencies consist of Workday, ServiceNow and QuickBase. Educational background includes Bachelor’s degree in Computer Science and Associate of Applied Sciences in Network Administration & Support. The specialist has help desk ticket closeout experience for Levels I – III, as well as experience in project & asset management, primarily associated with new store installations and field tech visits.

One of the key roles of this regional IT support specialist were composed of improving the teams’ performance by addressing IT issues and performing hardware/software troubleshooting in a timely manner. Skills in handling IT instruction and best practices guidance to management staffs or crews in a thorough manner, as well as ensuring staffs’ focus on customer service to the guests were also applied. An additional duty involved safeguarding the network functionality of all back of house (BOH) and front of house (FOH) devices during new store installations or daily operations. The IT infrastructure included Aloha POS systems (Microsoft Windows 7-based devices), various networking devices, various desktop BOH servers and other needed peripherals. ITSM solutions such as ServiceNow, QuickBase, and Workday were used, along with Cisco products such as Jabber and Finesse among others to help support the stores and promote productive IT operations.

The switches were administered along with the manipulation of Active Directory and group policy as needed. Other functions included working extensively with the Aloha P1230 POS terminals and Aloha QS, including installation, troubleshooting, and remote use with Aloha CMC.

How can an information technology (IT) support specialist who is knowledgeable in Workday with background working in software and education industries fit within your organization? Technical specialties cover Workday, Zendesk, G-Suite, OneLogin, Office365, Sharefile, Box, IDX/UNet application, SQL Queries and Crystal Reports. Educational attainment includes Bachelor’s degree in Information Systems.

Duties of this IT support specialist covered identifying as well as problem-solving technical issues spanning multiple systems and teams. Support was provided for all sites and remote users via JIRA ticketing system (including phone, email and walk-ins) for problem tracking, diagnosis and resolution. Supporting IT operations for Windows, Macs, networking, domain controller, imaging/deployment, applications troubleshooting and technical with range of devices (including desktops/laptops, phone systems, audio/video conferencing, VPN) was also completed. Other tasks involved processing on-boarding and off-boarding, as well as managing assets/ software inventory. Security practices were administered using Websense, Sophos AV, Safeguard and cloud-based apps: G-Suite, OneLogin, Office365, Sharefile, Workday and Box. This individual processed equipment and services of terminated personnel and contractors to include disabling accounts, services and collecting company equipment while also sanitizing equipment for archive and/or reallocation.

Key roles consisted of serving as a singular point of contact for IT (US office) supporting all hardware/ software issues on multiple platforms and overseeing end-user technical support using Zendesk. Skills brought to the table involved refining and managing on-boarding/ off-boarding process. Configuring, implementing and managing the OneLogin were also completed. Applications were organized and mapped. IT hardware and software assets were organized, tracked and monitored. Documentations were created and updated using Confluence.

Does a principal support analyst who is skilled in Workday and Oracle with work background in the security products/services industry pique your interest? Technical knowledge includes Workday, Oracle (particularly Enterprise Business Services or EBS), PL/SQL and EDI. Educational background includes BS Business Management (with special focus in Finance). More so, the individual is a Magna Cum Laude Gold Key Awardee. Training was obtained for Oracle Purchasing, Oracle Inventory, Oracle Workflow, Oracle Order Management, PL/SQL, and EDI. Multiple recognition awards were received for exemplary product support & user training improvements.

Primary functions of this principal support analyst included managing the R12 changes and new functionality adoption, as well as working as a supply chain lead for the Oracle production support team. Responsibilities consisted of being instrumental in map and gap analysis by using the new R12 functionalities while making appropriate recommendations to the business. A pivotal role was played by working with the technical team for the R12 upgrade and chalking out test plans or training materials for business users. Skills and focus areas in SCM and HR were enhanced by being a part of the team entrusted with the deployment of Workday to Oracle.

The individual also took care of support and resolution to resolve Oracle EBS issues, business requirement gathering, and end user training. Proficiency was shown in areas of procure to pay, order to cash and inventory flows which helped in troubleshooting more complicated transactional issues faced by the business users. Key roles involved supporting and resolving user issues, in addition to catering to special business requirements encompassing Purchasing, Inventory and Order Management modules.

What can your organization gain with the help of an information technology (IT) support analyst who is proficient in Workday HR and Salesforce with experience in marketing, telecommunications and environmental engineering industries? This high school graduate’s technical skills cover Workday HR, Salesforce, Active Directory, Exchange Management Console and Citrix Server. This specialist obtained certifications in Hewlett-Packard in Hardware/ Software Repairs & Management, a CompTIA Network+ Certified Professional and a CompTIA A+ Certified Professional. Professional development includes completing Microsoft Certified Systems Administrator (MCSA) and CompTIA A+ Readiness Course.

Main duties of this IT support analyst consisted of providing full service IT support for 800-plus users in 8 US satellite offices, international offices and 100-plus remote users. This included operating system support, application support, workstation setup and deployment, as well as serving as point of contact for general user inquiries. Functions covered utilizing Active Directory, MS exchange and Office 365 admin panel to set up new users, email accounts, shared files, network drives and folder/application permission levels, as well as maintaining the MS licensing. Traditional troubleshooting was done via phone, remote control and/or on-site visits.

The job covered networking with Salesforce Administrators, HR staff and department heads to assist in streamlining the work request flow into the help desk ticking queue. This included designing specific templates for department needs and bridging Workday HR feed into the ticketing system to automatically produce new user requests and user termination requests.

What can your organization gain with the help of a Workday integration consultant who is proficient in Workday HCM, Workday HR and PeopleSoft with experience in pharmaceutical research, media and technology industries? Technical skills cover Workday HCM, Workday HR, Workday Studio, EIBs, Core Connector, Cloud Connector (CCB), Report Design (BIRT), Custom reports, Matrix, Composite, calculated fields, Business form Layout and Solution Manager. Educational attainment includes Master’s in Computer Applications. Extensive experience was shown in designing and developing conversions, integrations, interfaces, reports and online customizations.

Main duties of this Workday integration consultant consisted of serving as a member of the development team and developing various reports/ integrations, as well as successfully delivering objects to the clients. Functions covered gathering requirements, initiating client calls for discussion of requirements, in addition to developing many simple and complex custom reports using Report Writer. Skills brought to the table consisted of developing complex Cal. fields to get data from different objects and working on simple integration with Workday Studio with transformation using XSLT. Many inbound/outbound EIB integrations were developed. Users were assisted in supporting Workday. The job involved working with consulting partners on the conversion tasks, integration tasks, security tasks and reporting tasks.

Notable tasks included configuring the Workday system to meet each client’s unique business requirements and developing test scripts for other outside systems that interfaced with Workday. Key roles involved working on business process documentation based on the existing processes defined in the Workday system, while also designing, building, testing and deploying integration solutions for customers. Other duties included initiating or scheduling discovery calls with customers and vendors to walkthrough reports/integrations, while also providing guidance to customers.

Could the future success of your organization be helped by this Workday integration consultant who is adept in Workday HCM, Workday Report Writer and Workday Studio with work background in education, manufacturing and technology industries? Technical competencies involve Workday HCM, Workday Report Writer and Workday Studio. Work experience includes developing enterprise resource platform (ERP) web service SOAP, WSDL, XML, and XSLT on the Workday cloud platform.

Responsibilities of this Workday integration consultant included analyzing and developing the strategy to migrate data from different systems of various branches to Workday. Duties consisted of creating various iLoads using Excel VBA. These iLoads included applicant/ employee personal info and position. Designing and developing integrations with Time Tracking system and various payroll systems were done. Integration development was efficiently handled using Workday Studio, XSLT and web services. Custom report was developed as a service for integrations.

Skills brought to the table in other consisted of integration development using Workday Studio, XSLT, and web service, in addition to developing or supporting benefits, human resources (HR), and payroll integrations. Key roles involved providing customer support for existing workday integrations and developing complex custom report for the HR department. This specialist collaborated with global teams on HCM tasks and solutions. Development was completed using web service SOAP, WSDL, XML and XSLT on the Workday cloud platform. Tasks consisted of developing the inbound/ outbound integrations using Workday Studio such as Payroll integration, ADP inbound/outbound, Taleo inbound/outbound, Active Directory inbound and Kenexa outbound. Various custom reports were built for human resource department with complex calculated fields. Development of custom reports and complex calculated fields for integrations was completed.

How can a Workday integration developer with specialization in Workday HCM, Workday Payroll and Workday HR as well as background working in asset management, manufacturing and technology industries fit within your organization? Technical specializations involve Workday, particularly HCM, Core HR, Benefits, NA Payroll, Compensation, Time Tracking, Absence Management, General Ledger, Fixed Assets, Procurement, Banking, accounts payable and receivable. Software background also covers Oracle, PeopleSoft, Sage, Eclipse, Oxygen, Altova XML, TOAD, DB Visualizer and ADP. Experience includes extensively working on Integrations including Web Services, SaaS, RaaS, Workday Architecture, and Business Process Framework. Educational attainment includes Bachelor’s in Computer Sciences and Engineering.

Key roles of this Workday integration developer covered requirements gathering and solution design meeting with the business. Responsibilities involved managing all Software Development Life Cycle (SDLC) phases such as requirement gathering, analysis, design, development, testing and deployment, in addition to translating the business requirements into working solutions using a combination of Workday configuration and custom development approaches. Furthermore, this specialist designed and built all types of integrations using Workday Studio, EIB, Document Transformation, Cloud Connectors, Core Connectors and Custom Report Writer.

The job included developing several custom reports using Workday Report Writer and Workday Studio BIRT as well as modified Workday Standard reports according to client requirements. Tasks included working on security configuration, along with creating, updating and modifying security groups (user based, role based, segment based). One of the functions consisted of maintaining tools and templates for each Workday update. Integrations were developed using web service SOAP calls which included hire, change benefits, create statistics, create statistic definitions, import accounting journal, end contingent worker, change job, and put applicant.

Could your organization use a Workday integration consultant who is knowledgeable in Workday HCM and Workday Studio with experience in banking, energy and manufacturing industries? Technical proficiencies encompass Workday HCM, Workday Studio, EIBs, Core Connectors, XSLT, Custom Reporting Tool, Calculated Fields, BIRT, iLoads, and Benefits. Computer knowledge also covers the use of C, C++, HTML, Java, SQL, PL/SQL, EJB, XML, and XSL. Educational background includes Bachelor of Engineering (Electronics & Communication).

Primary tasks of this Workday integration consultant included serving as a member of the development team, gathering requirements, designing or developing various benefit integrations and successfully delivering projects to the clients. Hands on Workday systems integration experience was in building custom integrations using Workday Studio, Cloud Connect and Document Transformation. Functions covered designing, building, testing and deploying integrations. Furthermore, this individual was involved as a key resource in the following areas during the implementation and post-production support activities of Workday HCM: core organization setup configuration of business processes and compensation configuration, Workday security configuration, integration maintenance and modification Enterprise Interface Builder (EIB), iLoad & Report Writer Tenant setup activities, alert and notification configuration.

Notable functions involved head count, job management, approvals of organization assignments and consolidated approvals. Duties consisted of maintaining and supporting the HR business processes of compensation, hiring and performance management. Other responsibilities involved developing the outbound interface (AE) and providing voucher information after voucher post processing for the current accounting period. Custom integrations were created with third party applications using Workday Cloud Connect and Enterprise Interface Builder (EIB). The job involved working closely with the client’s project teams to ensure the customer’s successful deployments.