Below are the 9 CRM Systems Administrators with various CRM systems & industry experience. The Thor Group® provides CRM systems administrators with your CRM systems & industry experience on a consulting, contracting or direct hire basis.

Would it be beneficial for your organization to employ a systems administrator with experience working in IT services, computer software and technical services industries? Educational attainment is composed of Bachelor of Arts in Business Management. Professional certifications involve Salesforce.com CRM Certified Administrator 201 Certification. Has over 6 years of experience as a Salesforce.com Systems Administrator and extensive experience in the operations management of an international sales organization that had 33 regions and over 250 sales associates.

Serving in an IT services company as a system administrator, managed the design, planning and implementation of the initial launch of the CRM system. Additionally, was responsible for maintaining and supporting all aspects of the CRM system such as managing users, building and modifying sub-applications, all reports and dashboards, system security, tracking sales results, as well as training and resolving system and user issues.

As a sales administration and statistics professional, was in charge of sales planning and implementation of sales compensation (base pay and incentive), quotas, sales budgeting, CRM, performance management, sales reporting (internal & field), forecasting, sales meetings, analysis and metrics for a salesforce of 250 sales reps and managers. Also, worked with company’s top executives from sales, finance, HR, service and marketing areas. Furthermore, involved in all facets of operational support of the sales organization including CRM (Salesforce.com System Administrator), compensation, quotas, pipelines, forecasting, budgeting, metrics, reporting and training.

What contributions could a NetSuite systems administrator with experience working in apparel, electronics and financial services industries bring to your organization? Educational attainment is composed of Bachelor of Business Administration. Technical knowledge involves NetSuite CRM and Java.

Challenges like creating and implementing user interface available to customers for checking stock and price, lowering call volume by 20%, were successfully completed on a regular basis. As a NetSuite system administrator in an apparel company, performed shipping cost analysis to determine where money was being lost identifying a $45,000 journal entry error and also leading to re-negotiation with shipping carrier. Some of the tasks were creating process within NetSuite enabling the sales people and accounting department to track and report on commission owed for agency orders. This specialist continuously created workflows and customizations to maximize NetSuite CRM efficiency.

Shared expertise by continuing performing NetSuite administrator tasks after the separation of the two companies but took on additional responsibilities. While employed in a lighting company as a NetSuite system administrator, acted as project manager for migration of company’s data from one account to another in NetSuite (accounts, balance sheet, items, inventory, customers, vendors, inventory and open transactions). Furthermore, designed app for company’s lighting line using Conduit, as well as customized company website using basic Site Builder.

What contributions could a systems administrator with work experience in consulting, insurance and information technology services industries bring to your organization? This systems administrator has over 20 years of system administration experience including 10 + years Active Directory Administration; 9 + years Microsoft Exchange administration versions  2003, 2010, 2013 and most recently – Office 365; Lync 2010 and 2013 (Skype) administration. Technical skills involve Microsoft Dynamics CRM, Active Directory, Barracuda SPAM filter, Norton Antivirus and VMware.

Challenges like supporting Windows server environment consisting of 5000 + user accounts and 3000 + system / application accounts were welcomed and successfully completed on a regular basis. Serving in a management consulting company as a system administrator, administered Microsoft technologies including Active Directory under Windows 2008 and 2012, as well as performed Active Directory administration tasks including creating domains, OUs, adding/configuring roles and services, backup/restoration of AD users, account creation/group management, file/folder/share permissions, group policy, log-on scripting, RBAC Administration and Password resets. Also, has experience supporting physical and virtual Windows server environment consisting of virtual servers utilizing VMware.

Shared expertise by diagnosing network problems involving hardware or software for supported applications. While working as a system administrator in an insurance company, did administration of Exchange 2003 including user creation, distribution list creation and administration, as well as administration of Barracuda SPAM filter. Moreover, worked on Lotus Notes / Domino Administration including mNotes Support and smart device support. Furthermore, drafted training materials, organized and led multiple training sessions for a variety of applications.

What opportunities can hiring an IT systems administrator who worked in IT, food and printing industries give your organization? Systems knowledge covers Zoho CRM, Zoho Projects, Salesforce and QuickBooks, as well as SharePoint, Google Ads, Google Analytics, Ticketing Systems, and Assets Management Systems. The individual finished Associate in Management Information Systems, Associate in Technician in Software Programming, and Associate in Technician in Maintenance & Repair of Computer Equipment.

Working for an IT services provider, this IT systems administrator worked on trouble tickets from ticketing system, and managed the helpdesk email queue to solve issues for clients via desk side visits, through remote desktop, inbound/ outbound calls, and emails providing PC, smartphones, tablets, applications, printers, and peripheral devices support. Tasks involved diagnosing, analyzing, researching and resolving moderately complex computer problems while minimizing the impact of service interruptions for clients. The job called for installing, troubleshooting, and managing Microsoft Office 2010/2013/2016/2019, Windows XP/7/8/10, iOS, Android, applications, and network. Support was given in maintaining the Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server and other applications. Part of the job was providing maintenance, troubleshooting, security, administration, account management and resolution of software and hardware issues as well as developing new system designs for clients.

The job entailed developing marketing strategies in English and Spanish, successfully targeting the client’s needs and budget in different digital platforms, along with through traditional media. The individual kept track of vital information and progress on Zoho CRM, Zoho Projects, and Microsoft Office Suite.

Would it be beneficial for your organization to employ a systems administrator with work experience in manufacturing, hospitality and entertainment industries? Educational attainment is composed of Bachelor of Science in Management Information Systems, minor in Computer Science. The professional is CompTIA A+ certified and Network + certified. Software skills include NetSuite CRM and Microsoft Dynamics CRM.

Serving in a manufacturing company as a system administrator, planned, scheduled, and executed all stages of NetSuite CRM software, hardware and system implementations. Also, acted as administrator for NEC Phone System (SV8100)/Setup failover disaster recovery back up phone system using an MPLS circuit utilizing existing T1 connection to connect back to central office in a bank. Moreover, was in charge of training and maintaining inventory and cycle counts throughout the organization by utilizing symbol scanners for accuracy. Additionally, served as manager and point of contact for all 3rd party vendors including NetSuite and other companies.

As an information network/server specialist for a business services provider, specialized in informatics interface designs and computer networking areas. Additionally, served as the lead technician for IT support throughout a region. Furthermore, provided guidance on team projects to create specialized interfaces between various sites.

Can having an IT systems administrator with background in business services, food and retail industries have a positive impact on your organization? This high school graduate’s technical knowledge covers the use of Zoho CRM, Zoho Forms and Zoho SalesIQ, as well as Salesforce, PHP, Python, Flask, Pandas, Apache, Joomla, Magento, Cpanel, MySQL, HTML, CSS, and JavaScript.

This IT systems administrator focused on Python web application development. Key concerns were updating WordPress, Joomla, and Magento websites with PHP and plugin updates. Part of the job was building custom apps that allowed for data transfer and manipulation of Zoho CRM software. Main functions were handling website migrations from Hostgator to Aws and Nexcess, as well as Front end Development of WordPress websites. Other tasks were upgrading websites from Joomla to WordPress, integration of Zoho Forms into websites, and integration of Zoho SalesIQ and analytics tracking software for websites.

While in another job, duties involved network troubleshooting of data jacks, as well as hardware troubleshooting of internal computer and register systems. Software application troubleshooting of Retalix was also carried out.

Would it be beneficial for your organization to employ a system administrator who worked in automotive, marketing and computer network industries? Educational attainment is composed of Associate in Applied Science in Electrical Technology and Bachelor of Science in Information Technology. Professional certifications involve Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Systems Engineer (MCSE), Certificate in Website Development and CompTIA Network+ CompTIA A+. Technical skills involve Microsoft Dynamics CRM, Microsoft Exchange Server, Microsoft SharePoint and Microsoft SQL.

Serving as a system administrator, designed network infrastructure and procured required IT equipment for on-boarding 4 remote locations. Part of the job was to setup networks for remote locations by procuring and preconfiguring network equipment prior to deployment in collaboration with local IT firm. Additionally, oversaw vendor relations to acquire required line drops for network.

As a systems administrator, saved $5K via migration to Microsoft Dynamics system and reverse engineering of Data Basics system. Also, administered all key aspects of two companies’ networks comprising of 300 internal users and 5000 external users, as well as eight sites without any assistance. Part of the job was to secure $8K in yearly cost savings by replacing old wireless access system with a WPA2- Enterprise wireless system, which resulted in automated connection of company computers without a passphrase and a segmented guest system. Furthermore, drove company IT operations to meet ever-growing IT demands with minimum staff by concurrently serving as System Administrator, Network Administrator, and Director of IT Infrastructure.

Would a detail-oriented Salesforce administrator with experience working in computer software and telecommunication equipment industries fit in your organization? Educational know-how is composed of Bachelor of Technology in Electronics and Communications as well as M.S, Information Technology and Management. Professional certification includes the Salesforce Administration 201 Certification. Technical skills involve Salesforce.com, SAP ERP tool, Crystal Reports, Oracle SQL, C, C++, UNIX, SQL and Java.

Some accomplishments included managing hierarchies, role profiles and user access privileges in a multi-organization Salesforce.com instance. The job covered working on moving data from external legacy system into Salesforce application using Apex Data loader and CSV files (for insert, update, and bulk import or export). An additional duty was deploying Salesforce.com applications across various environments (from Sandbox to Production systems) using Change Sets. Part of the job was to facilitate efficient communications between upstream and downstream systems during SIT and UAT project phases.

Shared expertise by managing all new user set-ups and deactivations supporting over 300+ Salesforce users. Another task was interacting with various business team members to gather the requirements and documenting the Business and Software Requirements. Additional responsibilities involved creating/managing custom objects, fields, formulas, and page layouts, as well as determining and implementing business user requirements. Furthermore, this administrator developed and maintained dashboards, custom reports, list views, validation rules and custom workflow.

How can a Salesforce developer/admin with extensive IT experience and has 7+ years background as a Salesforce developer/administrator and Salesforce Certified developer help your organization? Educational background is composed of a Master’s Degree. Core competencies are in developing Apex Classes, Triggers, Visualforce pages, writing workflows, Integration, and Force.com API. Technical knowledge consists of Salesforce.com, SOQL, SOSL, Visualforce, Apex, and Force.com Web Services API .

Working with challenging issues such as performing the role of Salesforce.com developer and administrator in the organization has vetted this specialist’s work experience. Critical tasks were collaborating in requirement gathering, business analysis, for Salesforce.com implementation, as well as creating various reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers in better utilizing Salesforce as a sales tool. The job required configuring various reports and for different user profiles based on the needs in the organization.

In a financial services company, this senior Salesforce developer/admin worked closely with the sales team and business analysts as well as performed a detailed analysis of business and technical requirements. This individual designed the solution by customizing various standard objects of Salesforce.com (SFDC). The implementation of the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse was also part of the job. This specialist was also involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization. Other duties were closely working with Salesforce.com consultants while implementing the solutions for the requirements, as well as managing and deploying Salesforce.com CRM solution to multiple departments within the organization.