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PC/Network Optimization, Helpdesk and Training

As companies today implement new technologies with the objective of improving productivity and quality, PC and Mac users have more computing power at their fingertips than ever before. Unfortunately, industry research shows us that user proficiency is not progressing as quickly as advances in hardware and software. In fact, most companies still utilize only 10 to 20 percent of their PC / Mac / Network capacity. THOR enables companies to get more from their PC / Mac / Network Investment by providing services that allow users to make the most of the tools and capabilities available to them.

Desk-by-Desk Analysis
Our first step is to evaluate your current technical setup for each department and position. This helps you determine what equipment, versions, and skill levels currently exist on-site.

We will next update and align hardware, software, and operating systems to improve output levels, document uniformity, and file sharing.

Customized Training
Our unique, flexible training services—for groups or individuals& #151;bring you customized sessions that emphasize features critical to the success of a particular position. We will work with you to design a curriculum that meets your class size, skill levels, and schedule constraints; evenings, weekends or half-day courses are often requested.

Internet / WWW
The wealth of information and services available through Internet access has made the World Wide Web one of today’s most important business communications tools. We can assist you with HTML design, web site development, and Internet / Intranet administration.

Macro / Template Development
Let our PC / Mac software pros provide solutions that help save time and improve quality by reducing repetitive functions.

Help Desk Support
Ongoing technical support for users is critical to organizational success. Fast response to challenges means staff can maximize productivity. We recommend augmenting your support group after new installations, systems standardization, or any other major technical changes that result in a barrage of user requests.

THOR has project managers, network engineers, network administrators, trainers and more with the expertise to boost productivity in your business. To learn more about our PC/Network Optimization, Helpdesk and Training Programs, call THOR at 877-846-7477 today.