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Customer Relationship Management

THOR’s Customer Relationship Management Consultants help businesses identify target customers’ buying habits and access information about them in order to better serve customer demands. Understanding your customer will assist you in becoming a more profitable business. We provide professionals with the expertise to streamline databases and use the internet to improve your customer relations and create more effective marketing campaigns. THOR’s CRM program can support, organize and simplify your operations by optimizing the information shared by your employees. We identify service level requirements for your most profitable customers in order to help you improve customer satisfaction and maximize profits. Call THOR today to learn how we can help you implement processes to build quality relationships among your company, customer base and distribution partners.