Two years ago, a home products manufacturer implemented
the J.D. Edwards World A7.3 ERP software. Significant modifications
were made to the J.D. Edwards system to meet their specific business
processes and requirements.
Due to the modifications, extensive documentation was created. This
documentation was so extensive that the end users and new hires did
not even use it. This resulted in inconsistent use of the J.D. Edwards
software throughout various divisions of the company decreasing overall
quality and accuracy.
The manufacturing company was in need of a J.D. Edwards consultant with
not only knowledge of the J.D. Edwards Order Entry application, but
someone that could create concise documentation for a user manual. In
addition, the J.D. Edwards consultant also needed to provide classroom
training for the existing Order Entry staff to ensure consistent use
of the application. This would typically require two to three different
consultants with expertise in each area (analysis, documentation, and
training). Using our in-depth consultative approach to identify business
challenges and recommend matching business solutions, Thor found one
professional who could do much of this new project while creating a
plan to realign internal staff to continue to do standard day to day
processes. The company saved $110,000 in a five month period by hiring
one person instead of three.
Thor was able to provide one JDE consultant to handle of their requirements.
This saved our client numerous hours in recruiting and in training multiple
people on their system and business processes. The client was more than
satisfied with the solution Thor provided and is now using Thor to develop
other applications within the J.D. Edwards Financial module.